Hello,
Please use this code in Global Custom CSS:
.top-bar a, .top-links li.popup_link:before {
color: #000 !important;
}
Regards,
Eva Kemp.
Hello,
Please use this code in Global Custom CSS:
.top-bar a, .top-links li.popup_link:before {
color: #000 !important;
}
Regards,
Eva Kemp.
Hello,
The issue with Cart widget will be fixed in the next theme update.
We’ve forwarded it to our developers.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Sorry for misunderstanding.
We don’t provide such service.
You can follow the suggestions from the articles mentioned in the previous post.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please show your site link and specify for what elements you want to change font and what exactly you want to remove.
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to get refund you need contact Envato support https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .
Regards,
Eva Kemp.
Hello,
You can remove the code or comment it, read here how to use comments https://codex.wordpress.org/Commenting_Code .
Regards,
Eva Kemp.
Hello,
Still we can’t view all settings in WP admin panel. Please give us administrator rights. Also we can’t access the files via FTP, there are only 2 folders “sunwayweb” and “aspnet_client”, the “sunwayweb” folder can’t be opened because of the notice “550 Access is denied.”.
So please open accesses for us.
Regards,
Eva Kemp.
Hello,
Have you edited php files?
Please provide FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Where did you buy the theme?
Royal theme has been never sold on 8theme.com, only on ThemeForest site. So you have to download it in your ThemeForest account.
Regards,
Eva Kemp.
Hello,
Visual Composer editor can’t be viewed.
You have to update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ . Please do this and let us know.
Regards,
Eva Kemp.
Hello,
There are errors on your site:
http://prntscr.com/bkcwiw
500 error means there is lack of some resources on your server. You should contact hosting provider support and ask them to error logs to find what exactly is causing it.
Also ask them to increase values for the functions Post Max Size, Max Upload Size and Max Input Vars.
Regards,
Eva Kemp.
Hello,
There are errors on your site:
http://prntscr.com/bkcwiw
500 error means there is lack of some resources on your server. You should contact hosting provider support and ask them to error logs to find what exactly is causing it.
Also ask them to increase values for the functions Post Max Size, Max Upload Size and Max Input Vars.
Regards,
Eva Kemp.
Hello,
Please check if you removed logo in your home page editor in “Custom logo for this page” section.
Please show a page where thumbnails are messed up and provide WP admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
We didn’t make any changes.
Your WP admin credentials are incorrect. Please provide the correct ones.
Regards,
Eva Kemp.
Hello,
Please also use this css code:
.cart-design-2 .shopping-cart-widget .cart-bag .badge-number {
display: none;
}
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
I’ve installed variant2 demo (julia) and Variant15 demo (Eva), but Essential Grid file for “Julia” can’t be imported, even with default WordPress theme.
Did you install WordPress via control panel of your hosting provider?
Such problem was present for another customer (you can read here https://www.8theme.com/topic/demo-content-not-import/ ).
Try to reupload WordPress files manually via FTP.
Regards,
Eva Kemp.
Hello,
You can download the latest theme version on ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 . Log in with your Envato account credentials and find the archive in Downloads section.
Regards,
Eva Kemp.
Hello,
Please specify what post type you want to create.
Perhaps you can achieve it with Visual Composer editor.
Also give us access to wp-admin panel.
Regards,
Eva Kemp.
Hello,
Server requirements can be found in the documentation:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1. 3 Requirements for Royal”)
Also check this test result page http://www.webpagetest.org/result/160623_CJ_XZV/1/details/ , as you can see slow loading is mostly caused by images.
You can speed up the site following the suggestions from these articles:
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Regards,
Eva Kemp.
Hello,
I’ve changed images links to https in your footer and for logo.
Please check the site now.
Regards,
Eva Kemp.
Hello,
You need use “Woocommerce Layered Nav” widget to show attributes filter.
Please try it.
Regards,
Eva Kemp.
Hello,
I’ve regenerated thumbnails again. Please clear browser cache and check images now.
Regards,
Eva Kemp.
Hello,
Your FTP credentials are incorrect.
Please check them and provide correct FTP details.
Regards,
Eva Kemp.
Hello,
Again I’ve changed the code:
.cart-design-2.design-white .cart-bag .badge-number {
border-color: transparent;
color: transparent;
}
to this one:
.cart-design-2.design-white .cart-bag .badge-number {
display: none;
}
Please check cart icon now.
Regards,
Eva Kemp.
Hello,
Add this code in Custom CSS for desktop:
.cart-popup-container {
right: 30px;
}
and this code in Custom CSS for mobile:
.cart-design-2 .shopping-cart-widget .cart-bag {
right: 30px;
}
Regards,
Eva Kemp.
Hello,
To display the number of products on the cart/bag icon go to Theme Options > General > Header Settings > Cart widget design > select “Animated White”.
You can use Font Awesome icon to change cart icon. Add this code in Global Custom CSS:
.cart-design-2 .shopping-cart-widget .cart-bag::before {
content: "\f07a";
font-family: FontAwesome;
color: white;
font-size: 20px;
}
.cart-design-2 .shopping-cart-widget .cart-bag .badge-number {
background-color: transparent;
}
.cart-design-2.design-white .cart-bag::before {
border-color: transparent;
}
.cart-design-2.design-white .cart-bag .badge-number::before {
box-shadow: none;
}
Regards,
Eva Kemp.
Hello,
Because products you assigned to the filter aren’t added to “Mallorca” and “Australia” categories, only these ones:
http://storage3.static.itmages.com/i/16/0623/h_1466675567_4685738_43d117bf4e.jpeg
http://storage5.static.itmages.com/i/16/0623/h_1466675594_8953086_e89ef21d71.jpeg
So if you want to show the filter on other categories pages you have to mark products with those categories too.
Regards,
Eva Kemp.