Demo content not import - by farhanzafar86

This topic has 18 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: farhanzafar86
    farhanzafar86
    Participant
    May 31, 2016 at 08:18

    Last Day i buy your theme when i try to install demo data i get error and i got 404 on home page

    Error

    17 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 31, 2016 at 08:47

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    May 31, 2016 at 08:50

    Here the Detail

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 31, 2016 at 14:25

    Hello,

    As I see demo content is installed. I’ve just imported home page for you.
    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    May 31, 2016 at 14:32

    hi

    thanks for your such prompt support

    but i need to use Julia on my website kindly guide me or change it to Julia

    Avatar: Eva
    Eva Kemp
    Support staff
    May 31, 2016 at 16:17

    Hello,

    I’ve imported the page, but Essential Grid template can’t be imported because of the error:
    “Empty Ajax Response”.

    You need contact your hosting provider support ans ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 1, 2016 at 05:19

    Thanks for your Prompt Response

    Can you exactly guide me what need to increase what i say to my hosting

    Avatar: stan
    Stan Russell
    Participant
    June 1, 2016 at 07:00

    Hello farhanzafar86,

    we think that following article has all needed information about increasing PHP memory limit:
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Stan Russell.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 1, 2016 at 07:13

    wordpress PHP Memory Limit increased to

    define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 1, 2016 at 12:34

    Any Update PLZ

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2016 at 15:25

    Hello,

    Unfortunately there is an issue with the Essential Grid plugin.
    Even new grid can’t be created manually with default WordPress theme.
    You have to buy a license from the plugin author and contact their support to resolve the issue.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 2, 2016 at 07:16

    thanks for your reply but i try it on sub domain and i find there some issue with wordpress installation

    when i install wordpress manually Essential Grid demo import successful and when i try to import on wordpress installed by automatic installer it getting trouble

    here the demo link you can check

    http://test.leathershub.com/admin

    Please, contact administrator
    for this information.
    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 2, 2016 at 07:17

    and if you finding same then let me know i will reinstall wordpress manually and then set its demo

    Avatar: Eva
    Eva Kemp
    Support staff
    June 2, 2016 at 09:03

    Hello,

    I’ve imported grid template of “Julia” version.
    Please check your test site now.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 2, 2016 at 14:30

    hi
    i done same on my main domain and Essential Grid all demo import sucessfully

    kindly set my required demo

    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 2, 2016 at 16:01

    Hello,

    I’ve imported “Julia” template. Please check the site.

    Regards,
    Eva Kemp.

    Avatar: farhanzafar86
    farhanzafar86
    Participant
    June 3, 2016 at 08:09

    Thank you Eva Kemp for such quick support

    i check it and now home page set

    but i check it thoroughly i find its load more button not working

    kindly help me with this matter also

    Avatar: Eva
    Eva Kemp
    Support staff
    June 3, 2016 at 17:35

    Hello,

    The issue has been fixed.
    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

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