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Topic: demo content not import

farhanzafar86

Participant

May 31, 2016 8:18 am

Last Day i buy your theme when i try to install demo data i get error and i got 404 on home page

Site URL: hidden

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Eva Kemp

Support staff

May 31, 2016 8:47 am

Hello,

Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

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farhanzafar86

Participant

May 31, 2016 8:50 am

Here the Detail

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

May 31, 2016 2:25 pm

Hello,

As I see demo content is installed. I’ve just imported home page for you.
Please check the site now.

Regards,
Eva Kemp.

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farhanzafar86

Participant

May 31, 2016 2:32 pm

hi

thanks for your such prompt support

but i need to use Julia on my website kindly guide me or change it to Julia

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Eva Kemp

Support staff

May 31, 2016 4:17 pm

Hello,

I’ve imported the page, but Essential Grid template can’t be imported because of the error:
“Empty Ajax Response”.

You need contact your hosting provider support ans ask them to increase memory_limit value.

Regards,
Eva Kemp.

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farhanzafar86

Participant

June 1, 2016 5:19 am

Thanks for your Prompt Response

Can you exactly guide me what need to increase what i say to my hosting

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Stan Russell

Participant

June 1, 2016 7:00 am

Hello farhanzafar86,

we think that following article has all needed information about increasing PHP memory limit:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards,
Stan Russell.

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farhanzafar86

Participant

June 1, 2016 7:13 am

wordpress PHP Memory Limit increased to

define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

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farhanzafar86

Participant

June 1, 2016 12:34 pm

Any Update PLZ

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Eva Kemp

Support staff

June 1, 2016 3:25 pm

Hello,

Unfortunately there is an issue with the Essential Grid plugin.
Even new grid can’t be created manually with default WordPress theme.
You have to buy a license from the plugin author and contact their support to resolve the issue.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

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farhanzafar86

Participant

June 2, 2016 7:16 am

thanks for your reply but i try it on sub domain and i find there some issue with wordpress installation

when i install wordpress manually Essential Grid demo import successful and when i try to import on wordpress installed by automatic installer it getting trouble

here the demo link you can check

http://test.leathershub.com/admin

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farhanzafar86

Participant

June 2, 2016 7:17 am

and if you finding same then let me know i will reinstall wordpress manually and then set its demo

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Eva Kemp

Support staff

June 2, 2016 9:03 am

Hello,

I’ve imported grid template of “Julia” version.
Please check your test site now.

Regards,
Eva Kemp.

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farhanzafar86

Participant

June 2, 2016 2:30 pm

hi
i done same on my main domain and Essential Grid all demo import sucessfully

kindly set my required demo

thanks

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Eva Kemp

Support staff

June 2, 2016 4:01 pm

Hello,

I’ve imported “Julia” template. Please check the site.

Regards,
Eva Kemp.

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farhanzafar86

Participant

June 3, 2016 8:09 am

Thank you Eva Kemp for such quick support

i check it and now home page set

but i check it thoroughly i find its load more button not working

kindly help me with this matter also

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Eva Kemp

Support staff

June 3, 2016 5:35 pm

Hello,

The issue has been fixed.
Please clear browser cache and check the site.

Regards,
Eva Kemp.

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