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## POSSIBLE TO ADD PRODUCTS TO THE CART WITHOUT SELECTING A VARIATION !!!!

This topic has 27 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Robert Hall

  • Avatar: Sara
    Sara
    Participant
    June 23, 2016 at 14:41

    HI there

    after the last update

    It seems like it’s possible to add products to the cart without selecting a Variation.

    Please check the issue

    Its emergency and not good issue for E-commerce website

    Thank you

    Please, contact administrator
    for this information.
    #130863 Copied
    26 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 23, 2016 at 15:15

    Hello,

    Is it started after woocommerce update?

    Regards,
    Robert Hall

    #130866 Copied
    Avatar: Sara
    Sara
    Participant
    June 23, 2016 at 16:12

    I really dont know But I discover it after made the theme update

    #130871 Copied
    Avatar: Sara
    Sara
    Participant
    June 23, 2016 at 16:14

    Did you mad any change on the files because the website style changed

    #130872 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2016 at 18:14

    Hello,

    We didn’t make any changes.
    Your WP admin credentials are incorrect. Please provide the correct ones.

    Regards,
    Eva Kemp.

    #130893 Copied
    Avatar: Sara
    Sara
    Participant
    June 23, 2016 at 18:49

    check bellow

    Please, contact administrator
    for this information.
    #130897 Copied
    Avatar: Sara
    Sara
    Participant
    June 24, 2016 at 01:14

    Hey guys its emergency please I need your support ASAP

    #130907 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 24, 2016 at 07:19

    I’ve disabled the Ajax “Add To Cart” option in Theme Options->Single Product Page. Please check it now.

    Regards,
    Robert Hall

    #130918 Copied
    Avatar: Sara
    Sara
    Participant
    June 24, 2016 at 19:05

    But we want to keep the Ajax check out

    Thank you Sir

    #131032 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 27, 2016 at 10:44

    Hello,

    Sorry for a delay.
    Please provide us with correct FTP credentials in Private Content and we’ll try to fix it.

    Regards,
    Robert Hall

    #131189 Copied
    Avatar: Sara
    Sara
    Participant
    June 27, 2016 at 14:10

    Hi Robert

    Please check the details bellow

    Thank you

    Please, contact administrator
    for this information.
    #131231 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 27, 2016 at 14:23

    Sorry, but FTP credentials are not correct. Please check them and provide us again.

    Regards,
    Robert Hall

    #131235 Copied
    Avatar: Sara
    Sara
    Participant
    June 27, 2016 at 17:04

    IT works Just Try the bath

    Thank you

    Please, contact administrator
    for this information.
    #131277 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 27, 2016 at 17:46

    We tried them, but still got the following error

    Status: Connecting to 174.143.45.110:21…
    Status: Connection established, waiting for welcome message…
    Response: 530 Login incorrect
    Error: Critical error: Could not connect to server

    Regards,
    Robert Hall

    #131291 Copied
    Avatar: Sara
    Sara
    Participant
    June 27, 2016 at 18:03

    Which country you are connecting from ?

    #131295 Copied
    Avatar: Sara
    Sara
    Participant
    June 27, 2016 at 18:10

    Please Try now

    #131296 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 27, 2016 at 19:43

    Hello,

    Sorry, but we are still getting the error “530 Login incorrect”.
    Are you using any Firewall on a server?
    What FTP client are you using?
    Are there special FTP settings?

    Regards,
    Eva Kemp.

    #131312 Copied
    Avatar: Sara
    Sara
    Participant
    June 27, 2016 at 20:42

    I just created a new access or you bellow

    Im using FalshXP

    Just try the new access and update me

    Please, contact administrator
    for this information.
    #131322 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 28, 2016 at 10:32

    Hello,

    Again the same error:
    530 Login incorrect

    Is the host ftp3.ftptoyoursite.com correct or we should use your domain name or server IP address?

    Regards,
    Eva Kemp.

    #131386 Copied
    Avatar: Sara
    Sara
    Participant
    June 28, 2016 at 19:53

    Please retry with the new access

    Thank you

    Please, contact administrator
    for this information.
    #131501 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 29, 2016 at 09:18

    Hello,

    Still the same error – “530 Login incorrect”.
    We’re using FileZilla FTP client. Are there any special settings, maybe port number?

    Regards,
    Eva Kemp.

    #131581 Copied
    Avatar: Sara
    Sara
    Participant
    June 29, 2016 at 18:16

    I tried it in Filezella and it works just fine

    Please try the port 22 or 21

    again it works in filezella too

    In case it won’t work what is the option I can do from my end

    #131746 Copied
    Avatar: Sara
    Sara
    Participant
    June 30, 2016 at 15:06

    Any update?

    Thank you

    #131943 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 30, 2016 at 15:14

    We’re still working on your issue. We’ll let you know.
    Sorry for the inconvenience.

    Regards,
    Robert Hall

    #131946 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 30, 2016 at 15:21

    We’ve uploaded a new etheme.js file in /wp-content/themes/tigicos/js folder. Please check the issue now.

    Regards,
    Robert Hall

    #131949 Copied
    Avatar: Sara
    Sara
    Participant
    June 30, 2016 at 15:28

    Thank you

    #131951 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 30, 2016 at 15:30

    You’re welcome!

    Regards,
    Robert Hall

    #131952 Copied

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The issue related to '‘## POSSIBLE TO ADD PRODUCTS TO THE CART WITHOUT SELECTING A VARIATION !!!!’' has been successfully resolved, and the topic is now closed for further responses

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