Visual composer - by Susana - on WordPress WooCommerce support

This topic has 19 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

  • Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 09:05

    Hi,
    How I can solve Visual composer issues after updating? :S I know that it’s my fault, but I need to conserve some changes in the theme, I can’t replace all.

    It is posible? Now I can’t work in any page.

    Thank you

    18 Answers
    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 09:15

    I delete WP bakery and replace only framework. But it doesn’t works fine.

    Susana

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 09:18

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 09:28

    HI richard, I tought it was fix, but I notice that it doesn’t works fine. Should I replace more files?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 09:36

    Hello,

    Could you please specify what exactly was wrong with this solution?
    Also please provide us with wp-admin and FTP credentials.

    Regards,
    Jack Richardson

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 09:47

    I seems that I works fine but after it not do well all changes on the page, like this: https://dressaddict.de/homede-2/

    I’m very worried, there to many hours of work lost here.
    Please, I need to solve this issue,

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 10:32

    Hello,

    We’ve updated for you Visual Composer plugin. It seems working fine now. Please check it!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 10:34

    Also we have fixed the bug with registration link. Please check it as well.

    Regards,
    Jack Richardson

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 10:37

    Thank you very much, I will try.
    Thanks thanks thanks,

    Susana

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 11:03

    Hi,
    it do some strange things with banners. I’m working in doing again the main page, (https://dressaddict.de/homede-2/), it looks like that banner doesn’t works fine, hover effects, and single image is not visible… and product slider (Lookbook) doesn’t work with categories id.

    Could you take a look?

    Thank you,
    Susana

    Avatar: Eva
    Eva Kemp
    Support staff
    July 1, 2014 at 11:53

    Hello,

    The link you provided is not found. Are you making any changes currently?

    Regards,
    Eva Kemp.

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 12:03

    Yes, I’m working to solve it, sorry. I notice that one of fail it was for the big size of the photo, but for example, when I try to iclude “products gallery” with lookbook style, I’ve selected “sale products” , it doesn’t show any product, it only shows when I select all products.

    https://dressaddict.de/homesale-2/

    Regards,
    Susana

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 12:06

    Hi again,
    I try Register link, it is still wrong, it goes to english version. It only works fine if I change the english version status to Draft. But I need the two versions working fine.

    Regards,
    Susana

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 12:27

    Hi,
    Also, I notice that in categories pages, the side bar is missing, how Can I solve it?

    Thanks,
    Susana

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 13:06

    Hello,

    We’ve made some more changes. Please check it now!

    Regards,
    Jack Richardson

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 13:59

    Hello,
    I’ve checked it, it works fine, but when you are logged sidebar it’s missing. The register link is working fine now :D. It’s a little strange. I updated the browser with ctrl+F5 to delete cache memory, but it looks in the same way, without sidebar.

    Thanks,
    Susana

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 14:18

    Hello,

    Could you please specify on which page you have problem with sidebar?

    Regards,
    Jack Richardson

    Avatar: Susana
    Susana
    Participant
    July 1, 2014 at 14:59

    Hi,
    Now it’s working fine. When I wrote you, the side bar on categories pages were missing only in pages where you are logged. Now is working fine. May be, when I checked you were working on something.

    Thank you for all your help, I’m very very grateful, sorry for bothering you too much. Thank you for solving the register link, I was very, very, very concerned, now I can breathe a little more.

    Really, thank you, Jack Richardson, Eva Kemp and Olga. Nice team.

    Regards,
    Susana

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 15:04

    Hello,

    You’re welcome!
    We’re happy when our clients are happy.

    Regards,
    Jack Richardson

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