Forum Replies Created

Viewing 30 posts - 29,011 through 29,040 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 27, 2014 at 10:17

    Thank you.
    Then we’ll wait for your reply with the site credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 18:48

    Hello @presumedetucasa,

    Have you tried to increase PHP memory limit at your hosting provider? Please ask them and then try to reinstall the theme. If there are still problems please provide us with FTP and wp-admin panel credentials in Private Content. Also please upload the theme archive to some folder via FTP.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 17:45

    We would be very thankful if you provide us with the access to the site as it’s difficult to give some solution without seeing it.
    If you don’t mind we’ll wait till you provide us with the link and credentials.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 17:08

    Hello,

    Please read this article how to add sub files in a child theme:
    http://codex.wordpress.org/Child_Themes > Referencing / Including Files in Your Child Theme

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 17:06

    What page are you editing? Is it blog or some page created with Visual Composer editor? If it’s VC, then which element you’re using for your posts.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 17:02

    As I see parallax image is moving when scrolling. Please clarify what you’re trying to achieve.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 16:59

    You’re welcome.

    Have a nice day!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 16:58

    Hello,

    Please provide us with the correct login credentials.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 12:06

    You’re welcome!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 11:33

    Hello,

    Please read our documentation how to create footer: https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 10:34

    Hello,

    Unfortunately we don’t have such feature. Sorry. You may contact WordPress support team regarding your request.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 10:32

    Hello,

    Please show us a link where you want changes to be made or a screenshot of a page to have clearer understanding.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 10:29

    I’ve added this code into custom.css as well:

    .products-grid .product .product-name {
        height: 80px;
    }

    Please check your page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 10:18

    Hello,

    1. To make the logo bigger you need add this code into custom.css file:

    .header5 .logo img, .header6 .logo img, .header1 .logo img, .header7 .logo img {
        max-width: 400px;
    }
    .fixed-header-area .fixed-header .logo-with-menu {
        width: 300px;    }

    2. To remove the title use this code:
    .page-heading h1 {display: none;}

    3. To make Wishlist link display you need have Woocommerce plugin installed. Please install it. Also you need create Register page as described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/registration_page

    4. You need Woocommerce plugin. You should had installed it before theme activation as described here: https://www.8theme.com/demo/docs/legenda/index.html#!/installation
    Please note there may be some problems as you’re going to install the plugin after the theme activation.
    If you notice some issues you’ll have to reinstall everything on clean WordPress following the instructions in our documentation.

    How to create custom.css file you can watch here: https://www.youtube.com/watch?v=Qok2zRedRMY

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 09:52

    Hello,

    Please provide us with the link where the issue persists and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 09:49

    Hello,

    Please try to use this code in custom.css file:

    .sidebar-position-without .products-grid.product-count-3 .product {
        width: 250px;
    }
    .products-grid .product .product-image-wrapper {
        height: 200px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 09:27

    Hello,

    Do you mean you want the parallax images to stay fixed when scrolling?
    If so then you need add this code into custom.css file:

    .et_section.parallax-section {
        background-attachment: local !important;
    }

    Here is the tutorial how to create custom.css:
    https://www.youtube.com/watch?v=Qok2zRedRMY

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 09:10

    Hello,

    Please use this code to change the submenu links alignment:

    .main-nav .menu > li:nth-last-child(2) .nav-sublist-dropdown .container > ul .menu-item-has-children .nav-sublist {
        left: 199px !important;
        right: auto !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 09:06

    Hello,

    1. As I see there are no tags on the products descriptions. Please provide us with the link where it’s displayed.
    2. Product Rating settings can be edited in Woocommerce > Settings > Products tab > Product Ratings field. Currently rating is shown on the “Reviews” tab of every single product page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 08:41

    Hello,

    Yes, please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 08:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 08:34

    Hello,

    There is a bug with VC and our theme. Meanwhile you can add image link to the visual composer shortcode of single image element via classic editor: img_link=”http://path_to_your_image”
    And we recommend you to use backend editor instead of frontend.

    These issues should be fixed in future updates.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 08:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 26, 2014 at 08:05

    Hello,

    Checkout page is related to Woocommerce configuration, so you need refer to their documentation: http://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ or you can use this plugin http://docs.woothemes.com/document/checkout-field-editor/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 23:18

    Hello,

    You can edit the banner for Shop page in Theme Options > Shop > Product Page Banner.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 23:00

    Hello,

    Please provide us with the link where you want to make changes and login credentials to your wp-admin panel and FTP in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 22:57

    You’re welcome.
    Let us know if you need more help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 22:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 22:56

    Hello,

    You can remove custom tab in Theme Options > Single Product Page, and remove “Custom Tab Title”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 25, 2014 at 22:53

    Hello,

    Seems there is a problem at your hosting provider. I was trying to upload an image via admin panel and received the error “Unable to create directory uploads/2014/07. Is its parent directory writable by the server?”
    So we recommend you to contact your host and ask them to check the files and permissions.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 29,011 through 29,040 (of 31,382 total)
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