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Viewing 30 posts - 28,471 through 28,500 (of 31,382 total)

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Eva Kemp

Participant

August 22, 2014 at 20:21

Hello,

Sorry for a long delay. I’ve reuploaded Woocommerce plugin folder and the errors have gone. Also the issues with Checkout page and editing tools have been fixed.
Please check it.

Regards,
Eva Kemp.

#13322 Copied In reply to: All editing tools in wp dashboard gone

Eva Kemp

Participant

August 22, 2014 at 19:54

Hello,

1/5 column isn’t possible in Visual Composer, but you may try the solution described in this article: http://www.jezweb.info/add-5-column-layout-vc/

Regards,
Eva Kemp.

#13321 Copied In reply to: BREAK FOOTER INTO 5 COLUMN

Eva Kemp

Participant

August 22, 2014 at 18:37

Sorry, but it’s impossible.
There is no need for custom.css in the child theme as you’re using style.css. Custom.css file is used for the parent theme. Please read carefully this article: http://codex.wordpress.org/Child_Themes

Regards,
Eva Kemp.

#13319 Copied In reply to: Mobile menu inactive when using WPML string translation

Eva Kemp

Participant

August 22, 2014 at 18:29

Hello,

Custom tab can be disabled in Theme Options > Single Product Page > Custom Tab Title. Just delete the title and that tab won’t be displayed.
How to add more tabs you can read in Woocommerce documentation: http://docs.woothemes.com/document/editing-product-data-tabs/

Regards,
Eva Kemp.

#13318 Copied In reply to: How to edit "custom tab for all products" on single product page?

Eva Kemp

Participant

August 22, 2014 at 18:06

Hello @Trendyfeel,

We’re glad the issue has been resolved. Concerning “wp-admin panel and FTP access” I meant login details to wp-admin panel and FTP account.
If the problem is fixed you don’t need to provide us with them then.
Thank you.

Regards,
Eva Kemp.

#13317 Copied In reply to: single product page not showing images

Eva Kemp

Participant

August 22, 2014 at 17:59

Hello,

We’re glad you managed to fix the issue.
If you have any questions, feel free to contact us.

Regards,
Eva Kemp.

#13315 Copied In reply to: Mobile menu inactive when using WPML string translation

Eva Kemp

Participant

August 22, 2014 at 14:52

Hello,

Ok. Looking forward to your reply.

Regards,
Eva Kemp.

#13309 Copied In reply to: Mobile menu inactive when using WPML string translation

Eva Kemp

Participant

August 22, 2014 at 14:51

Hello @Trendyfeel,

Your domain is under maintenance mode. Please provide us with wp-admin panel and FTP access.
Thank you.

Regards,
Eva Kemp.

#13308 Copied In reply to: single product page not showing images

Eva Kemp

Participant

August 22, 2014 at 13:32

As I see featured products slider is showing fine:

Also there are no breadcrumbs on the Home page.
Please check it with some other browser.

Regards,
Eva Kemp.

#13305 Copied In reply to: Adding "Shop" Pages

Eva Kemp

Participant

August 22, 2014 at 12:54

Hello,

To add banners to the Shop page you need go to Theme Options > Shop > Product Page Banner. On our demo it’s added via static block shortcode https://www.8theme.com/demo/docs/legenda/index.html#!/static_blocks and VC editor (Single Image element).
Sorry, but there is no such possibility to remove breadcrumbs only on Home page.
Footer can be removed in Appearance > Widgets > Footer Links widget area. Just drag an empty text widget into there and save.
Please provide us with wp-admin panel credentials in Private Content to check the issue with Featured products slider.

Thank you.
Regards,
Eva Kemp.

#13301 Copied In reply to: Adding "Shop" Pages

Eva Kemp

Participant

August 22, 2014 at 12:48

As I see you’ve removed blanco theme folder. Please upload the theme archive into themes folder via FTP.
Thank you.

Regards,
Eva Kemp.

#13300 Copied In reply to: Installation problems with Blanco theme

Eva Kemp

Participant

August 22, 2014 at 11:53

Hello,

As I see there are a lot of errors for woocommerce plugin:

Try to reupload the plugin folder. Have you changed anything in there?
Also try to disable your plugins one by one. Perhaps some is causing the issue with the text editor.

Regards,
Eva Kemp.

#13293 Copied In reply to: All editing tools in wp dashboard gone

Eva Kemp

Participant

August 22, 2014 at 10:58

Hello,

This is the style of Lookbook slider you’ve selected in Visual Composer editor. If you don’t want to display the products this way you need select just “Slider” as Display Type for the Products element.

Regards,
Eva Kemp.

#13291 Copied In reply to: Demo Homepage 9

Eva Kemp

Participant

August 22, 2014 at 10:38

Hello @rwlee33,

Please create a ticket at https://support.8theme.com/ and our specialists will provide you with the info you need.
Thank you.

Regards,
Eva Kemp.

#13290 Copied In reply to: Product tabs beneath sidebar

Eva Kemp

Participant

August 22, 2014 at 10:35

Hello,

I’ve updated Woocommerce file and the warning has disappeared from the dashboard. To change products number per page you need edit the settings in Woocommerce > Settings > Products tab > Product Archives paragraph and change the number next to the “Products per page” field.
Also as I see all dashboard editing tools are visible and working. What problems you have trying to add variable products?
Please refer to Woocommerce documentation: http://docs.woothemes.com/document/product-variations/

Regards,
Eva Kemp.

#13288 Copied In reply to: All editing tools in wp dashboard gone

Eva Kemp

Participant

August 22, 2014 at 10:08

Hello,

This issue persists only for non-logged in users. When the user is logged in the payment methods are shown in English. The problem is caused by the plugin “Different Localization in Front- and Backend”. I’ve deactivated it and the issue has disappeared.
Please check.

Regards,
Eva Kemp.

#13286 Copied In reply to: Checkout page displaying in german ??

Eva Kemp

Participant

August 22, 2014 at 10:01

Hello,

Do you have a separate license of the theme for this domain kinggalleries.com as well?
We provide support only for one site that uses our theme, the 2nd site with our theme installed should have a license too.

Regards,
Eva Kemp.

#13285 Copied In reply to: Accordion Checkout

Eva Kemp

Participant

August 22, 2014 at 08:42

Ok. You can submit a ticket and our developers will try to help you.

Regards,
Eva Kemp.

#13284 Copied In reply to: "Add to Wishlist" button on main store page?

Eva Kemp

Participant

August 22, 2014 at 08:41

We’re very sorry, but for now we are unable to provide you with this information.
Thank you for your understanding.

Regards,
Eva Kemp.

#13283 Copied In reply to: Expand Collapse Categories

Eva Kemp

Participant

August 22, 2014 at 08:15

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#13279 Copied In reply to: All editing tools in wp dashboard gone

Eva Kemp

Participant

August 22, 2014 at 08:13

Hello,

The reason is you didn’t specified the price for your products:

Edit each product and add price in the General tab under text editor.

Regards,
Eva Kemp.

#13278 Copied In reply to: LayerSlider, add to cart buttons missing

Eva Kemp

Participant

August 22, 2014 at 08:09

Hello,

Yes, now the FTP login details are correct. Have you changed wp-admin panel credentials? Now I’m unable to log in into there with the info you provided before.

Regards,
Eva Kemp.

#13277 Copied In reply to: Installation problems with Blanco theme

Eva Kemp

Participant

August 22, 2014 at 08:03

Sorry, but for now we don’t have the exact date of the next update. It’s currently being worked on.

Regards,
Eva Kemp.

#13274 Copied In reply to: Expand Collapse Categories

Eva Kemp

Participant

August 22, 2014 at 08:02

Hello,

Sorry, but this requires additional customization and is a paid service. If you have necessary skills you may try to do this yourself. Unfortunately currently our developers are unable to assist on such customizations due to a lot amount of work. We’re sorry.

Regards,
Eva Kemp.

#13273 Copied In reply to: "Add to Wishlist" button on main store page?

Eva Kemp

Participant

August 22, 2014 at 07:59

Hello,

We’ve taken this request into our account and will do our best to implement this feature in the next update.
Sorry for inconveniences.
Thank you.

Regards,
Eva Kemp.

#13271 Copied In reply to: Expand Collapse Categories

Eva Kemp

Participant

August 22, 2014 at 07:56

Hello,

Sorry, but there is no such possibility for our search form. It’s available only for products.
Please take our apologies for inconveniences.
You may try to use some plugin in order to achieve this.

Regards,
Eva Kemp.

#13270 Copied In reply to: Blog in the search query

Eva Kemp

Participant

August 21, 2014 at 21:57

Sorry, but unfortunately we don’t have 4.3.3 version for now.
Thank you for understanding.

Regards,
Eva Kemp.

#13240 Copied In reply to: Visual Composer Update

Eva Kemp

Participant

August 21, 2014 at 21:55

I’m using 22 port, but getting “Authentication failed”. Are you able to connect using those credentials?

Regards,
Eva Kemp.

#13239 Copied In reply to: Installation problems with Blanco theme

Eva Kemp

Participant

August 21, 2014 at 21:03

Thank you for the info but the credentials are incorrect. We’re getting the error:
Error: Authentication failed.

Please check them.
Thank you.

Regards,
Eva Kemp.

#13234 Copied In reply to: Installation problems with Blanco theme

Eva Kemp

Participant

August 21, 2014 at 20:03

They are different. You should have FTP account created. Godaddy support team should provide you with FTP access. Otherwise if you know how to get to File Manager via Godaddy panel please guide us.
Thank you.

Regards,
Eva Kemp.

#13232 Copied In reply to: Installation problems with Blanco theme
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Viewing 28,500 results - 28,471 through 28,500 (of 31,382 total)

Viewing 30 posts - 28,471 through 28,500 (of 31,382 total)

← 1 2 3 … 949 950 951 … 1,045 1,046 1,047 →

Forum Replies Created

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