Hello,

What actions had you made before this problem happened?
Have you tried to restore not only the database but the files as well from the back up at your hosting provider?
Also ask your host to check error logs to find out why this issue happens.

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve changed the home page to yours in wp-admin panel > Settings > Reading. Please check if it’s correct.
Concerning the Woocommerce warning you can ignore it as it won’t affect on the site work. It’ll be fixed in our next update.
Also please specify what changes you want to make in demo pages.
Thank you.

Regards,
Eva Kemp.

Hello,

Have you checked Spam folder in your email account?

Regards,
Eva Kemp.

You’re welcome.

Regards,
Eva Kemp.

Hello,

My account menu is visible when a customer is logged in. Have you installed one of the theme variants in Theme Options > Import/Export?
To remove topbar translator and currency options you need add empty Text widget into “Place in header top bar” widget area and save.

Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel and FTP credentials.
Also please specify what demo pages you want to edit.
Thank you.

Regards,
Eva Kemp.

Hello,

In this case please create a ticket at https://support.8theme.com/ and our developers will look into this problem more deeply.
Thank you.

Regards,
Eva Kemp.

Hello,

We’re sorry for the troubles you’re experiencing.
During the next week we’ll produce a new theme update and this issue will be fixed there.
Please wait a little.
Thank you.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

Hello,

Could you please show us the link of the page where you want to make changes?
Thank you.

Regards,
Eva Kemp.

Hello,

Category ID is a number, not a title or a slug. You can see the ID in the browser address bar when editing Products Category

To add more fields to Contact form you need edit contacts.php file in wp-content/themes/legenda directory.

Regards,
Eva Kemp.

Hello,

We’re sorry for inconveniences.
During the next week we’ll release a new theme update where these problems will be resolved.
Please wait a little.
Thank you for your patience.

Regards,
Eva Kemp.

Hello,

Please check the Blog page if you selected Page Layout “Without Sidebar” in the page editor.
If there is still a problem please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

If you view the topics, you’ll see that some amount of problems aren’t related to the bugs in the theme. Only the clients who used 5.2 php version had the same issues as you. But the problems were resolved as soon as they updated php version. If you don’t want to contact your host we can do this for you. Please specify what hosting provider you’re using and their contacts.
Also we do our best to help our clients and pay attention to any problems or difficulties they experience. Choosing our theme you can always be sure that you’ll receive a reply from us
any time until all questions are resolved.

Thank you.

Regards,
Eva Kemp.

Hello,

During the week we’ll release a new theme update where this issue is fixed.
Please wait a little.
Thank you.

Regards,
Eva Kemp.

Hello,

You should contact your hosting provider regarding this issue.
Thank you.

Regards,
Eva Kemp.