Theme update REQUIRED - by Hoellwarth - on WordPress WooCommerce support

This topic has 22 replies, 8 voices, and was last updated 9 years, 6 months ago ago by Jack Richardson

  • Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 11, 2014 at 09:09

    Hi everyone in 8Theme Devs.

    Due to the latest WooCommerce update (mainly), WE STRONGLY need you to update the theme, because Woo frontend is not working fine. Since you have to update the theme ASAP, please include latest versions of:

    – REVOLUTION SLIDER
    – VISUAL COMPOSER (4.3.4)

    I expect you to release the update within next couple of hours, since Legenda Theme is (probably) your best seller.

    Thanks in advance for your cooperation.

    Hoellwarth.

    21 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2014 at 13:31

    Hello,

    Sorry, but for now we have only 4.3.3 version of Visual Composer plugin.
    Please provide us with FTP and wp-admin panel credentials and we’ll update them for you.

    Regards,
    Eva Kemp.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 11, 2014 at 13:56

    Sorry but I don’t give my credentials. Last time you sent me an email with the latest VC version. Aren’t you able to do the same again? Please let me know, thanks in advance.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2014 at 17:02

    Hello,

    Soon we’ll send the plugins to your email address. Please wait a little.

    Regards,
    Eva Kemp.

    Avatar: koolio
    koolio
    Participant
    September 11, 2014 at 17:50

    Hi there, can I also request the updated theme package and plugins asap ? I get several WooC v2.2 core vs. theme errors and would like to fix them fast.

    Thank you

    PS: apart from that, your Legenda is awesome !

    Please, contact administrator
    for this information.
    Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 12, 2014 at 09:19

    I didn’t receive anything yet. And still there’s no update of your theme. This means that all live online shops are messed up.

    Please work faster 🙂

    Avatar: Eva
    Eva Kemp
    Support staff
    September 12, 2014 at 13:12

    Hello @Hoellwarth, @koolio,

    The plugins have been sent to your email addresses.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Rawi7
    Rawi
    Participant
    September 13, 2014 at 22:25

    Hello Eva,

    I also need the latest versions of VISUAL COMPOSER (4.3.4) because due to the latest WooCommerce update the frontend is not working very fine.

    I will waiting to receive the plugin to my email address.

    Thank you.

    Avatar: presumedetucasa
    Leticia
    Participant
    September 14, 2014 at 00:18

    Hello,

    We also need as soon as possible the the new version of the Legenda Theme and new Visual Composer plugin (ver. 4.3.4), since Our website doesn’t work. We updated the Woocommerce plugin too.

    Could you please send us to our email?

    Best Regards,
    Leticia.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 15, 2014 at 07:11

    Hello,

    You can download Legenda Theme (v2.3) archive from themeforest. Soon we’ll send the plugin to your email address. Please wait.

    Regards,
    Robert Hall.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 15, 2014 at 08:36

    Alright the latest VC version seems that fixed the theme’s issue. Anyway we still needs Legenda update in order to fix Woocommerce templates.

    Thanks for your collaboration.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 15, 2014 at 08:57

    Hello,

    Could you please clarify with more details what exactly you want to fix in Woocommerce templates?

    Regards,
    Robert Hall.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 15, 2014 at 09:10

    Hello Robert,

    Yes I mean that despite I installed Legenda v.2.3, WooCommerce warns me that there are some “obsolete templates” and it’s recommended to update them. These templates are: form-coupon.php, thankyou.php, pagination.php and my-orders.php.

    I also refreshed the page through SHIFT F5 but nothing happens.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2014 at 09:16

    Hello @Hoellwarth,

    We’re sorry for inconveniences, but during this week we’ll produce Legenda update where that issue is fixed.
    Please wait a little.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    September 15, 2014 at 09:24

    Sure there’s no problem. My live shops are working so I can wait a little.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2014 at 10:03

    Hello @Hoellwarth,

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: giannamateria
    giannamateria
    Participant
    September 15, 2014 at 17:55

    Hey, could you please send me too the latest available version of VC?

    Thanks,
    G.Mak

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 16, 2014 at 06:50

    Hello giannamateria,

    Please provide us with wp-admin, FTP credentials in Private Content and we will be able to install VC.

    Regards,
    Robert Hall.

    Avatar: presumedetucasa
    Leticia
    Participant
    September 16, 2014 at 16:22

    Hello,

    We are still waiting that you send us the latest version of Visual Composer via email.

    Thank you.
    Best Regards.
    Leticia

    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2014 at 17:12

    Hello @Leticia,

    We’ve produced new theme update where VC and Revolution Slider plugins are updated. Please download new theme version and in the archive in legenda/framework/plugins directory you’ll find the updated plugins.

    Thank you.

    Regards,
    Eva Kemp.

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