This topic has 26 replies, 8 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp
Hi,
I updated Woocommerce and I now get those out of date files:
form-coupon.php version 1.6.4 is out of date. The core version is 2.2,
thankyou.php version 2.0.0 is out of date. The core version is 2.2.0,
pagination.php version 2.0.0 is out of date. The core version is 2.2.0,
pagination.php version 2.0.0 is out of date. The core version is 2.2.0,
Thanks for looking into it.
Hello,
During the week we’ll release a new theme update where this issue is fixed.
Please wait a little.
Thank you.
Regards,
Eva Kemp.
Is there a temporary fix you can recommend? Checkout pages are white screen. Please give us an update on timing as well. Thanks Eva.
Hello @gotoddrun,
Please provide us with FTP and wp-admin panel credentials.
Was the Checkout page blank just after the theme installation or after Woocommerce update?
Thank you.
Regards,
Eva Kemp.
Hi, wich versions do have now and WHERE do you see this erros?
I have WooCommerce 2.2.1, legenda 2.3 and wordpress 4.0..
I dont see any errors yet but there is already a newer version of WooCommerce namely version 2.2.2..
Should I wait to update from WooCommerce 2.2.1 to 2.2.2?
Hello @chndr,
You can update Woocommerce plugin. The warnings you may get aren’t affect on the site work. But the warnings will be fixed in the new theme update which will be released during the next week.
Thank you.
Regards,
Eva Kemp.
Thank you Eva, I thought the checkout page was white after updating but I just reverted to an old version of woocommerce and database and it is still showing white. Please let me know what is wrong. Details below…
Hello @gotoddrun,
As I see you have a lot of 3rd-party plugins installed. Please try to deactivate them one by one to find out which one is causing the issue.
Thank you.
Regards,
Eva Kemp.
Thanks Eva. I just deactivated all plugins except woocommerce and the problem still happens.
If you add a product to the cart, you’ll see.
@gotodrun
I had also blank pages one time after an update. The problem was fixed when I deactivated woocommerce and activated again. Did you tried that already?
Regards,
Chndr
@chndr Thanks for the tip but It isn’t working for me. I’ve deactivated all plugins including deactivating and reactivating woocommerce and I’m still showing white pages when I add a product to the shopping card.
Any help Eva?
Hello @gotoddrun,
This issue persists with default WordPress theme too. So it’s not related to our theme. In this case we recommend you to contact your hosting provider and ask them to check error logs. The problem may be caused by the lack of memory, so ask your host to increase its value. Also you can contact Woocommerce and WordPress support teams concerning these issues as our theme is not the only one where such issue occurs.
Thank you.
Regards,
Eva Kemp.
Yes thanks Eva! I’m working on updating the memory limits now. I really appreciate your help and I look forward to the next theme update.
Thanks!
Hello @gotoddrun,
You’re welcome.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hi Eva,
I just updated Legenda Theme v. 2.4 and I now get this out of date file:
thankyou.php version 2.0.0 is out of date. The core version is 2.2.0
Can you provide me the updated file?
Thank you.
Hello Rawi7,
We’re sorry for inconveniences, but during this week we’ll produce Legenda update where that issue is fixed.
Please wait a little.
Thank you.
Regards,
Robert Hall.
Hi,
I still have Legenda 2.3. Should I update to the current 2.4 or can I wait for the next update and update to that one? I see this 2.4 caused problems to many people and I want to avoid the problems.
Thank you.
Regards,
Fedor Szalafai
Hello Flexibilis,
It would be better if you wait a little for the next update.
Regards,
Robert Hall.
Hi,
Thank you.
Regards,
Fedor Szalafai
Hello,
You’re welcome!
Regards,
Robert Hall.
The issue related to '‘Not compatible with latest Woocommerce’' has been successfully resolved, and the topic is now closed for further responses