Forum Replies Created

Viewing 30 posts - 26,821 through 26,850 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 17:23

    Hello,

    Could you please show a screenshot of what you’re trying to achieve?
    Also please provide us with a link to your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 17:21

    Hello,

    You can buy the second license at themeforest site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 17:14

    Hello,

    Could you please provide us with wp-admin panel and FTP credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:59

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:56

    Hello,

    Footer is created in Static Block section. Please check it.
    If there are still some issues please describe them with more details and provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:39

    Hello,

    Please update the theme to the latest version 1.3.
    Also you have written the code
    h1 {font-size:24px !important;} in style.css of the child theme. Remove it before making changes in Theme Options.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:23

    Hello @ididntlearnincollege,

    You have old theme version. Please update it to 1.3 version as well as Woocommerce plugin.
    After that check mail form again.

    Don’t forget to create back up before updating.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:06

    Hello @zahra,

    We’re unable to access your site getting an error:
    Server not found

    Please check if you spelled the site name correctly or contact your host concerning this error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 16:02

    Hello,

    Could you please specify where we are able to see the problem for better understanding?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 15:58

    Hello,

    That warning doesn’t affect your site work.
    Please don’t worry about it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 15:54

    Hello,

    Please provide us with FTP login details as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 15:17

    Hello,

    Sorry, but there are no such features in our theme. Unfortunately we don’t provide such possibilities.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:56

    Hello,

    Sorry, but the credentials for FTP are incorrect.
    Please check them.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:54

    Hello,

    You have very old Woocommerce version. Please update it as well as the theme. There is the latest version – 2.4.1.
    Also update WordPress.
    Don’t forget to create a back up before updating.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:45

    Hello,

    Have you changed the URL for wp-admin panel?
    Please provide us with the correct credentials for access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:42

    Hello,

    You’re welcome.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:42

    Hello,

    Sorry for misunderstanding.
    You can create custom tab in Blanco-Theme Settings > Single Product Page > “Custom Tab Title” section at the end. Also you can find custom tabs in Custom Settings box when editing a product.

    Thank you.
    Regards.
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:34

    Hello,

    Sorry for a delay.
    I’ve replaced your code with this one:

    .post-information {
        display: none;
    }

    Please check your blog now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:29

    Hello,

    Please read this article:
    http://docs.woothemes.com/document/product-variations/

    It will help you to create variable products.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:28

    Hello,

    Could you please clarify what you want to achieve?
    Do you wish to remove sidebar?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:21

    Hello @Fred,

    You updated the theme incorrectly (not all files were uploaded).
    I’ve reuploaded the files and now the site is working fine.

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:18

    Hello,

    Please provide us with the access to wp-admin panel in Private Content and your twitter link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:12

    Hello,

    What theme version are you using? Is it the latest one 2.9.3?
    Please update the theme. If it’s already done, please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:07

    Hello,

    Sorry, but we didn’t test our theme with that plugin. There may be some incompatibility between them.
    We recommend you to avoid using “WooCommerce Product Archive Customiser” plugin for now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 14:03

    Hello,

    I’ve made some changes to the code.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 13:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 13:18

    Hello @LindaMendible,

    We recommend you to update Legenda theme as some minor bugs are fixed there.
    Could you please provide us with validation errors you have and wp-admin access to your site in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 13, 2014 at 13:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 26,821 through 26,850 (of 31,382 total)
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