Hello,
Could you please show a screenshot of what you’re trying to achieve?
Also please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot of what you’re trying to achieve?
Also please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please provide us with wp-admin panel and FTP credentials in Private Content?
Thank you.
Regards,
Eva Kemp.
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Footer is created in Static Block section. Please check it.
If there are still some issues please describe them with more details and provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version 1.3.
Also you have written the code
h1 {font-size:24px !important;} in style.css of the child theme. Remove it before making changes in Theme Options.
Thank you.
Regards,
Eva Kemp.
Hello @ididntlearnincollege,
You have old theme version. Please update it to 1.3 version as well as Woocommerce plugin.
After that check mail form again.
Don’t forget to create back up before updating.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @zahra,
We’re unable to access your site getting an error:
Server not found
Please check if you spelled the site name correctly or contact your host concerning this error.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please specify where we are able to see the problem for better understanding?
Thank you.
Regards,
Eva Kemp.
Hello,
That warning doesn’t affect your site work.
Please don’t worry about it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP login details as well.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but there are no such features in our theme. Unfortunately we don’t provide such possibilities.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
Sorry, but the credentials for FTP are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
You have very old Woocommerce version. Please update it as well as the theme. There is the latest version – 2.4.1.
Also update WordPress.
Don’t forget to create a back up before updating.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you changed the URL for wp-admin panel?
Please provide us with the correct credentials for access.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Sorry for misunderstanding.
You can create custom tab in Blanco-Theme Settings > Single Product Page > “Custom Tab Title” section at the end. Also you can find custom tabs in Custom Settings box when editing a product.
Thank you.
Regards.
Eva Kemp.
Hello,
Sorry for a delay.
I’ve replaced your code with this one:
.post-information {
display: none;
}
Please check your blog now.
Regards,
Eva Kemp.
Hello,
Please read this article:
http://docs.woothemes.com/document/product-variations/
It will help you to create variable products.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please clarify what you want to achieve?
Do you wish to remove sidebar?
Thank you.
Regards,
Eva Kemp.
Hello @Fred,
You updated the theme incorrectly (not all files were uploaded).
I’ve reuploaded the files and now the site is working fine.
Please check it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the access to wp-admin panel in Private Content and your twitter link.
Thank you.
Regards,
Eva Kemp.
Hello,
What theme version are you using? Is it the latest one 2.9.3?
Please update the theme. If it’s already done, please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but we didn’t test our theme with that plugin. There may be some incompatibility between them.
We recommend you to avoid using “WooCommerce Product Archive Customiser” plugin for now.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve made some changes to the code.
Please check it now.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @LindaMendible,
We recommend you to update Legenda theme as some minor bugs are fixed there.
Could you please provide us with validation errors you have and wp-admin access to your site in Private Content?
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.