Mysteriously lost access to wp-admin login screen

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: spysofly
    spysofly
    Participant
    October 11, 2014 at 22:04

    Dear Support,

    for some reason I have seem to have lost the ability to gain access to my wp-admin. For no particular reason (no new plugin installs, or other unsusual stuff other than editing content via visual composer) any browser refuses to show the login screen. It just shows an empty white space but the front-end seems to be fine.

    The set of plugins that I have used all worked fine, and all lasted for quite a while until this happened.

    Can you please help me solve this issue – has anyone else reported an error like this to you so far?

    Please let me know. In case there is a way to find the solution on the server, i attached server details in the private content section

    Please help! Thank you!
    Best regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2014 at 09:14

    Hello,

    The problem was caused by wp-config.php file. There were a lot of spaces in the beginning of the code. I’ve removed it and now wp-admin panel is opened.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: spysofly
    spysofly
    Participant
    October 13, 2014 at 11:58

    thank you!!!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2014 at 16:59

    You’re welcome.

    Regards,
    Eva Kemp.

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