Forum Replies Created

Viewing 30 posts - 26,731 through 26,760 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:18

    Hello,

    Thank you for understanding.
    If there are any questions let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:09

    Hello,

    There is a bug in the theme and we’re working on its solution.
    It should be resolved in future update.

    Sorry for inconveniences.
    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:08

    Hello,

    There is a bug in the theme and we’re working on its solution.
    It should be resolved in future update.

    Sorry for inconveniences.
    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:57

    Hello,

    The problem is you don’t have any products added to the parent subcategories of the “PLAISIR D’OFFRIR” category.

    I’ve added one product to the parent subcategory “Film/musique/multimédia” and now it’s showing on the page http://www.cadeaux.nc/boutique/plaisir-doffrir/
    Please check.
    You need add products to parent subcategories to make them shown.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:48

    Hello,

    Sorry, but your issue will be reviewed by a tech who is in business trip now. Is it possible to provide FTP access without IP address?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:44

    Hello,

    I’ve added css code for the post via Visual Composer editor:

    To create excerpt of the post you need select “Excerpt” in Screen Options at the top of the page and add your excerpt:

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:17

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:15

    Hello @Alex,

    I’ve enabled debug mode in wp-config.php file and an error has appeared on the site:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 82 bytes) in /home/j/jenavicrru/public_html/wp-includes/pomo/mo.php on line 235

    The problem is you don’t have enough memory on a server. Please contact your host and ask them to increase memory limit.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 11:11

    Hello,

    1. Please add this code into custom.css file:

    .sidebar-widget .widget-title, .widget-title span {
        background-color: red;
    }
    .sidebar-widget, .sidebar-slider {
        border: 2px solid red;
    }
    .sidebar-widget .widget-title { border-top: none; }

    Replace color value with yours.

    2. Please use this code in custom.css:

    .header-type-10 .menu-wrapper {
        background-color: #00008B;
    }

    3. As I see left sidebar on the Shop page is present:

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:56

    Hello,

    I’ve added the following code into custom.css file:

    .fixed-header-area {
        background-color: #5e5757;
    }

    Please check the header now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials and we’ll update the plugin for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:21

    Hello,

    You can use other header type where that links are present instead of the 14th one.

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:17

    Hello,

    Unfortunately our search form doesn’t have such features.
    You may try to use some 3rd-party plugin to achieve your needs.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:09

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 10:07

    Hello,

    I’ve added the following code into style.css file of the child theme:
    form#loginform, .login-link .login-popup .popup-title { width: 200px; }

    Please check login popup form now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 09:32

    Hello,

    If you want to change product image dimensions you can change the settings in Woocommerce > Settings > Products tab. Also regenerate thumbnails as recommended by Woocommerce using this plugin:
    https://wordpress.org/plugins/regenerate-thumbnails/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 09:28

    Hello,

    Our documentation has the description how to create some widgets:
    https://www.8theme.com/demo/docs/royal/#!/8_footer > Second Footer row

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 09:25

    Hello,

    We’ve updated the plugin for you.
    Sorry for a delay, but we are still investigating the issue with footer and menu clicks.
    We’ll let you know as soon as possible.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 09:18

    Hello,

    We’ve taken this issue into our account and will look into this problem more carefully to have it resolved.
    Please take our apologies for inconveniences.

    Sorry, but I don’t speak German.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 09:14

    Hello,

    Do you wish to change background color only for content or header and footer too?
    To create banners you need use Visual Composer editor and divide row into 2 columns. The second column should have a Row element inside which you’ll divide into 2 columns. Use Banner element to add your banners.

    Edit your Home page and on the right side of the editor you’ll find Page Layout box, select “Show Page Heading” > Enable and “Show revolution slider instead of breadcrumbs and page title” > Travel slider (or your own slider which you use).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:53

    Hello,

    Very likely that file_get_contents() function is disabled in the server configuration. It caused problems with default import. Please check at your host if it’s enabled as well as allow_url_fopen function. Also please check php version, it shouldn’t be less than 5.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:48

    Hello,

    You can try using just this code:
    `<div class=”form-group”>
    <p class=”form-name”>
    <label for=”name” class=”control-label”><?php _e(‘Name and Surname’, ETHEME_DOMAIN) ?> <span class=”required”>*</span></label>
    <input type=”text” name=”contact-name” class=”required-field form-control” id=”contact-name”>
    </p>
    </div>`

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:42

    Hello @clodrosome,

    We have updated Ultimate VC Addons plugin via FTP for you.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:29

    Hello @zahra,

    We also need FTP credentials to be able to update the plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:28

    Hello,

    Ok. Let us know if some assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:28

    Hello,

    Please take our apologies for inconveniences.
    We’ve taken this into our account and perhaps new feature will be implemented in future updates.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:21

    Hello,

    Could you please describe your issue with more details?
    Do you mean there is space between images and you want to remove it?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:19

    Hello,

    Sorry, but the FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 08:17

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 26,731 through 26,760 (of 31,382 total)
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