Forum Replies Created

Viewing 30 posts - 26,701 through 26,730 (of 31,382 total)
1 2 3 … 890 891 892 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #19933 Copied In reply to: Footer question
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:49

    Hello,

    Please add this code as well:

    .login-link .login-popup {
   width: 250px !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #19932 Copied In reply to: Login box not lining up correctly
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #19930 Copied In reply to: Contact Us page
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:30

    Hello,

    It should be enough.

    Thank you.
    Regards,
    Eva Kemp.

    #19929 Copied In reply to: Can't install theme
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:28

    Hello,

    We’re very sorry for a long delay.
    We’ve taken this bug into our account and are working on its solution. We’ll try to include it in the next theme update.
    Please take our apologies for inconveniences.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #19927 Copied In reply to: how to remove (or fix) the red rollover effect on images for IE11
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:26

    Hello,

    Frontend editor may not work in our theme as there are a lot of heavy elements that can’t be loaded via that editor. We recommend you to use backend editor instead.
    Please provide us with FTP credentials as well to check the issue with backend editor.

    Thank you.
    Regards,
    Eva Kemp.

    #19925 Copied In reply to: Visual Componer not work (backend and Frontend)
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:20

    Hello,

    Thank you for your notification.

    Regards,
    Eva Kemp.

    #19924 Copied In reply to: Disable page heading on shop page
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:16

    Hello,

    Seems you’ve updated the theme incorrectly.
    I’ve reuploaded the files and featured products slider is working now.

    Please check it and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #19922 Copied In reply to: Featured product on homepage
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 15:14

    Hello,

    We’ve fixed the issue with the Cart page. The problem was caused by wrong image dimensions. We’ve regenerated thumbnails.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    #19921 Copied In reply to: Shopping Cart Problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:42

    Hello,

    We recommend you to use standard Woocommerce widget – Woocommerce Layered Nav Filter to display the attributed in sidebar.
    Also you can try disable Ajax filter in Theme Options > Shop > Enable Ajax Filter > Off.

    Thank you.
    Regards,
    Eva Kemp.

    #19918 Copied In reply to: Incompatibility with YITH WooCommerce Ajax Navigation
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:36

    Hello,

    You’re welcome.
    Regards,
    Eva Kemp.

    #19917 Copied In reply to: Visual Composer Single Image not saving/retaining Link..
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:31

    Hello,

    Unfortunately we don’t have such options. Sorry.

    Regards,
    Eva Kemp.

    #19916 Copied In reply to: Side Area and Top Area opened by default
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:30

    Hello,

    The excerpt is working. I’ve edited the post “Online Poker’s Greatest Challenges Pt. 3: Boku87 Destroys SNGs for $100k”

    Check Blog page now and you’ll see that post doesn’t show full content.
    Please add excerpts for all posts.

    Thank you.
    Regards,
    Eva Kemp.

    #19913 Copied In reply to: Set a Layout Exactly like Cars demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:23

    Hello,

    If you changed url to a new one you need edit database backup file and find old url and replace it with a new one. Then import that file into a new database.

    Thank you.
    Regards,
    Eva Kemp.

    #19911 Copied In reply to: Moving Site
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 14:21

    Hello,

    Could you please provide us with the direct link of a page where we can see that issue? Or guide us how to reproduce it from our side as we don’t see such pop up.

    Thank you.
    Regards,
    Eva Kemp.

    #19910 Copied In reply to: Disable Category Description on Mouseover
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:39

    Hello,

    Could you please show a screenshot of an issue?
    I’ve checked your site with mobile device and haven’t found any problems.

    Thank you.
    Regards,
    Eva Kemp.

    #19889 Copied In reply to: responsive css issue
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:37

    Hello,

    Sorry but this is additional customization. We don’t provide such service (only themes files customization). You can find how to create “Thank you” page via search engines or contact some web developer.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #19888 Copied In reply to: Create Thank You Page
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:31

    Hello,

    I’ve just checked your site and haven’t found any issues.
    Are you still experiencing the problem?

    Thank you.
    Regards,
    Eva Kemp.

    #19885 Copied In reply to: The top of IDStore have strange company name ROOT Hosting
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:28

    Hello @nearhoff,

    We’re sorry for a long delay, but we are still investigating this issue.
    We’ll let you know as soon as possible.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #19884 Copied In reply to: Contact Form not working
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:27

    Hello,

    Please provide us with the link to products page where we can check pagination and the access to your FTP account.

    Thank you.
    Regards,
    Eva Kemp.

    #19883 Copied In reply to: pagination is not working properly,
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:23

    Hello @McFechi,

    You’re welcome.

    Regards,
    Eva Kemp.

    #19881 Copied In reply to: fixed navigation background
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:20

    Hello,

    Sorry, for a long delay.
    We’ve fixed the issue with pagination.
    Please check now.

    Thank you.
    Regards,
    Eva Kemp.

    #19880 Copied In reply to: Shop page is not working properly.
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:13

    Hello @catlynngriffith,

    Could you please describe your issue with more details?
    Also please provide us with wp-admin panel and FTP credentials to be able to check.

    Thank you.
    Regards,
    Eva Kemp.

    #19879 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:11

    Hello,

    I’ve enabled debug mode in wp-config.php file and an error has appeared on the site:
    Fatal error: Out of memory (allocated 71827456) (tried to allocate 1048576 bytes) in /var/www/vhosts/4/164824/webspace/httpdocs/party-gram.com/wp-includes/class.wp-dependencies.php on line 221

    It means you don’t have enough memory on a server. You need contact your host and ask them to increase memory limit.

    Thank you.
    Regards,
    Eva Kemp.

    #19877 Copied In reply to: The product does not appear on product page
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:05

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #19875 Copied In reply to: Featured product on homepage
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 13:03

    Hello,

    Sorry, but I was unable to log in to wp-admin panel with the previous credentials.
    Please check them and provide us with the correct ones.

    Thank you.
    Regards,
    Eva Kemp.

    #19874 Copied In reply to: Set a Layout Exactly like Cars demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:56

    Hello,

    Could you please clarify the request with more details? Could you please show a screenshot?

    Thank you.
    Regards,
    Eva Kemp.

    #19872 Copied In reply to: Side Area and Top Area opened by default
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:53

    Hello @McFechi,

    You’ve been already replied in this topic.

    Thank you.
    Regards,
    Eva Kemp.

    #19870 Copied In reply to: fixed navigation background
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #19869 Copied In reply to: Fixed menu background color
    Avatar: Eva
    Eva Kemp
    Participant
    October 15, 2014 at 12:49

    Hello,

    Woocommerce plugin should be installed before the theme installation.
    Please try to reinstall it.

    Thank you.
    Regards,
    Eva Kemp.

    #19868 Copied In reply to: Installed Legenda and no Woocommerce
  • 1 2 3 … 890 891 892 … 1,045 1,046 1,047
    Viewing 26,730 results - 26,701 through 26,730 (of 31,382 total)
Viewing 30 posts - 26,701 through 26,730 (of 31,382 total)
1 2 3 … 890 891 892 … 1,045 1,046 1,047

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