Forum Replies Created

Viewing 30 posts - 26,521 through 26,550 (of 31,382 total)
1 2 3 … 884 885 886 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 15:15

    Hello,

    Please clarify what product you mean. Is it Woocommerce plugin? It’s free and can be downloaded without any fee.

    Thank you.
    Regards,
    Eva Kemp.

    #20454 Copied In reply to: Shop Page Help
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 15:12

    Hello @cleolc,

    Have you made any changes in original theme files?
    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #20452 Copied In reply to: woocommerce problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 15:06

    Hello @e2creation,

    We’ll pass this issue to our developers for further investigation.
    We’ll let you know as soon as possible.

    Sorry for inconveniences.
    Thank you.

    Regards,
    Eva Kemp.

    #20451 Copied In reply to: Contact Form not working
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 15:01

    Hello,

    Search form on the Cart page is a search widget from Main Sidebar widget area that is located in Appearance > Widgets. You can remove it from theme.
    If you have the code for your search form you can add it in Text widget and drag it to the “Main Sidebar” area.

    Thank you.
    Regards,
    Eva Kemp.

    #20448 Copied In reply to: How can I switch the search bar from the cart tothe current one on the home pg?
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 14:55

    Hello,

    We’re unable to access your site now.
    Have you changed the link or there are some problems at your host?

    Regards,
    Eva Kemp.

    #20447 Copied In reply to: Product image gallery pictures not showing on product infomation page
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 14:52

    Hello,

    I’ve added 2 Google map elements in one row.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    #20446 Copied In reply to: removing loading progress bar
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 14:33

    Hello,

    You image is too narrow. Please reupload it with the sizes: 1,425px × 1,900px.
    And regenerate thumbnails after that.

    Thank you.
    Regards,
    Eva Kemp.

    #20445 Copied In reply to: Images
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:29

    Hello,

    I’ve disabled the plugins and banners have appeared on a mobile device.
    Please disable them one by one to find out which plugin is causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #20441 Copied In reply to: how i remove the extra space at the bottom of the banner background in homepage?
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:10

    Hello @Adendum,

    We’ve replied to you in other topic.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #20439 Copied In reply to: Premium plugin updates
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:09

    Hello,

    Have you tried changing header type in Theme Options?
    Please try it and check the site again.

    Thank you.
    Regards,
    Eva Kemp.

    #20438 Copied In reply to: Revolution slider scrolling issue. Images turn transparent when scrolling up.
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:05

    Hello @Soreng,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #20437 Copied In reply to: How do I change the color of the contact form on the front end that pops up
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:03

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #20436 Copied In reply to: Mobile breadcrumbs
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 13:00

    Hello,

    You can remove the title when editing a post. In Page Layout box find “Show Page Heading” and select “disable”.

    Thank you.
    Regards,
    Eva Kemp.

    #20435 Copied In reply to: How to disable comments on blog
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 12:41

    Hello,

    Seems the problem is caused by WP Engine. You should contact them and ask if there are any restrictions on a server as slider is loading too slowly.
    Also you can refer to this article:
    http://www.markdescande.com/speed-up-wp-engine/

    Thank you.
    Regards,
    Eva Kemp.

    #20434 Copied In reply to: Revolution slider not rotating
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 12:16

    Hello,

    1. You can use some plugin or find the code of social media icons on their websites and insert that code into Footer widget area in Appearance > Widgets.

    2. That is widget title. Go to Appearance > Widgets > Product Page Sidebar area and change the title for products categories.

    3. The tab can be translated in Blanco – Theme Settings > Single Product Page block and find the field “Custom Tab Title”. You can check other words in .po file in the directory wp-content/plugins/woocommerce/i18n/languages.

    4. Please read this article how to add google web fonts to WordPress theme:
    http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

    Thank you.
    Regards,
    Eva Kemp.

    #20431 Copied In reply to: Some Questions! Help Me! LOL
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 10:08

    Hello @e2creation, @maryanna.sg,

    Seems the problem is caused by server configuration/restrictions at your hosting provider, because comments approval emails can’t be delivered as well and that is WordPress feature.
    Please contact them and check server configuration and logs.

    Thank you.
    Regards,
    Eva Kemp.

    #20428 Copied In reply to: Contact Form not working
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 08:59

    Hello,

    We’ve replied to you in this topic.
    Please check it.

    Regards,
    Eva Kemp.

    #20427 Copied In reply to: Product Page Image Errors
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 08:57

    Hello,

    Please provide us with FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #20426 Copied In reply to: LayerSlider JQuery Update & Search Error
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 08:40

    Hello,

    Please ask your host to change php version to 5.3 and check if this issue persists after that.

    Thank you.
    Regards,
    Eva Kemp.

    #20425 Copied In reply to: Getting Error when Trying to Update Portfolio with Content
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 08:23

    Hello,

    I’ve disabled shipping and tried to checkout. Again I’ve been successfully redirected to PayPal.
    Could you please provide us with a screenshot of an error you’re getting when trying to checkout?

    Thank you.
    Regards,
    Eva Kemp.

    #20424 Copied In reply to: Shipping Value $0 when checking out 2 or more products
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 08:12

    Hello,

    Could you please clarify how we replicate that problem from our side?

    Thank you.
    Regards,
    Eva Kemp.

    #20423 Copied In reply to: Smart Coupons
    Avatar: Eva
    Eva Kemp
    Participant
    October 18, 2014 at 00:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20401 Copied In reply to: Testimonials
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 22:33

    Hello @Soreng,

    Sorry but we didn’t receive your message.
    Please insert login credentials into Private Content.
    To avoid that error, type some text in this main content box.

    Thank you.
    Regards,
    Eva Kemp.

    #20399 Copied In reply to: How do I change the color of the contact form on the front end that pops up
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 22:14

    Hello,

    That title is removed.
    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    #20398 Copied In reply to: Product slider category title
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 21:09

    Hello,

    Thank you for the explanation.
    We’ve taken your feedback into account and will try to do our best to fix all issues.

    Please take our apologies for the troubles.
    Regards,
    Eva Kemp.

    #20396 Copied In reply to: New Install and lots of plugin licence issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 20:55

    Hello,

    Sorry, but that is Woocommerce section.
    Perhaps you installed some additional Woocommerce plugin and that element is shown.

    Regards,
    Eva Kemp.

    #20394 Copied In reply to: What are product characteristics?
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 20:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #20386 Copied In reply to: Single product page sidebar
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 20:30

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Eva Kemp.

    #20385 Copied In reply to: New Install and lots of plugin licence issues
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 20:29

    Hello,

    I’ve added the following code into style.css file of the child theme:

    .carousel-area .product-title {
display: none;
}

    Please check.

    Regards,
    Eva Kemp.

    #20384 Copied In reply to: Product slider category title
    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 19:17

    Hello @Adendum,

    Please provide us with FTP and wp-admin panel credentials and we’ll update the plugin for you.

    Thank you.
    Regards,
    Eva Kemp.

    #20378 Copied In reply to: Premium plugin updates
  • 1 2 3 … 884 885 886 … 1,045 1,046 1,047
    Viewing 26,550 results - 26,521 through 26,550 (of 31,382 total)
Viewing 30 posts - 26,521 through 26,550 (of 31,382 total)
1 2 3 … 884 885 886 … 1,045 1,046 1,047

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