Woocommerce problem - by mothpre - on WordPress WooCommerce support

This topic has 12 replies, 6 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: mothpre
    mothpre
    Participant
    October 8, 2014 at 22:25

    what is this?

    Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

    11 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 8, 2014 at 23:39

    Hello,

    That is just a warning of some outdated woocommerce files. Please don’t worry. It won’t affect your site work. You can hide that message.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mothpre
    mothpre
    Participant
    October 8, 2014 at 23:47

    Ok, thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2014 at 13:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: cleolc
    cleolc
    Participant
    October 13, 2014 at 01:14

    Hi Eva
    since this update, it has effected my store, some of my products aren’t showing up and working correctly, in the admin it says i have 5 published products but only two will display. I have contacted woocommerce and they said i need to contact my theme author. I have read through your forums and made sure that the framework/options.php file is correct. So I am at a loss on what else to do. Here is my system report. I will also include my log in creds in the private content. Let me know if you can help me. thanks for your great product and customer support.

    ### Environment ###

    Home URL: http://www.dragbike.me
    Site URL: http://www.dragbike.me
    WC Version: 2.2.6
    WC Database Version: 2.2.6
    WP Version: 4.0
    WP Multisite Enabled: No
    Web Server Info: Apache
    PHP Version: 5.2.17
    MySQL Version: 5.5.38
    WP Active Plugins: 9
    WP Memory Limit: 256 MB
    WP Debug Mode: No
    WP Language: en_US
    WP Max Upload Size: 50 MB
    PHP Post Max Size: 50 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    SUHOSIN Installed: No
    WC Logging: Log directory (/home4/dragme2/public_html/wc-logs/) is writable.
    Default Timezone: Default timezone is UTC
    fsockopen/cURL: Your server has fsockopen and cURL enabled.
    SOAP Client: Your server has the SOAP Client class enabled.
    WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

    ### Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Plugins ###

    Installed Plugins: Akismet by Automattic version 3.0.2
    Jetpack by WordPress.com by Automattic version 3.1.1
    WPBakery Visual Composer by Michael M – WPBakery.com version 4.1.2
    PayPal for WooCommerce by Angell EYE version 1.1.5
    Revolution Slider by ThemePunch version 4.3.6
    Screets Live Chat by Screets Team version 1.5
    WooCommerce by WooThemes version 2.2.6
    WooDojo by WooThemes version 1.5.4
    YITH WooCommerce Wishlist by Your Inspiration Themes version 1.1.6

    ### Settings ###

    Force SSL: No

    ### WC Pages ###

    Shop Base: #9 – /shop/
    Cart: #10 – /cart/
    Checkout: #11 – /checkout/
    My Account: #12 – /my-account/

    ### WC Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Theme Name: LEGENDA – 8theme WordPress theme
    Theme Version: 2.2
    Theme Author URL: http://themeforest.net/user/8theme
    Is Child Theme: No
    WooCommerce Support: Yes

    ### Templates ###

    Template Overrides (WooCommerce):legenda/woocommerce/archive-product.php
    legenda/woocommerce/cart/cart-empty.php
    legenda/woocommerce/cart/cart-item-data.php
    legenda/woocommerce/cart/cart-shipping.php
    legenda/woocommerce/cart/cart-totals.php
    legenda/woocommerce/cart/cart.php
    legenda/woocommerce/cart/cross-sells.php
    legenda/woocommerce/checkout/form-billing.php
    legenda/woocommerce/checkout/form-checkout.php
    legenda/woocommerce/checkout/form-coupon.php version 1.6.4 is out of date. The core version is 2.2
    legenda/woocommerce/checkout/form-login.php
    legenda/woocommerce/checkout/form-pay.php
    legenda/woocommerce/checkout/form-shipping.php version 2.1.2 is out of date. The core version is 2.2.0
    legenda/woocommerce/checkout/review-order.php
    legenda/woocommerce/checkout/thankyou.php version 2.0.0 is out of date. The core version is 2.2.0
    legenda/woocommerce/content-product.php
    legenda/woocommerce/content-product_cat.php
    legenda/woocommerce/content-single-product.php
    legenda/woocommerce/global/form-login.php
    legenda/woocommerce/global/quantity-input.php
    legenda/woocommerce/loop/add-to-cart.php
    legenda/woocommerce/loop/loop-end.php
    legenda/woocommerce/loop/loop-start.php
    legenda/woocommerce/loop/no-products-found.php
    legenda/woocommerce/loop/pagination.php version 2.0.0 is out of date. The core version is 2.2.2
    legenda/woocommerce/loop/rating.php
    legenda/woocommerce/myaccount/form-edit-address.php
    legenda/woocommerce/myaccount/form-login.php
    legenda/woocommerce/myaccount/my-account.php
    legenda/woocommerce/myaccount/my-downloads.php
    legenda/woocommerce/myaccount/my-orders.php version 2.1.2 is out of date. The core version is 2.2.0
    legenda/woocommerce/single-product/add-to-cart/external.php
    legenda/woocommerce/single-product/add-to-cart/simple.php
    legenda/woocommerce/single-product/add-to-cart/variable.php
    legenda/woocommerce/single-product/meta.php
    legenda/woocommerce/single-product/product-image.php
    legenda/woocommerce/single-product/product-thumbnails.php
    legenda/woocommerce/single-product/related.php
    legenda/woocommerce/single-product/short-description.php
    legenda/woocommerce/single-product/tabs/tabs.php
    legenda/woocommerce/single-product/title.php
    legenda/woocommerce/single-product/up-sells.php
    legenda/woocommerce/single-product-reviews.php
    legenda/woocommerce/single-product.php

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    October 13, 2014 at 09:11

    Hello,

    you have upgraded WordPress and Woocommerce plugin to latest version but still are using outdated version of our theme. Please update theme according to the documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/installation

    Avatar: Hoellwarth
    Hoellwarth
    Participant
    October 17, 2014 at 17:03

    I’m facing same issues after updating WooCommerce to 2.2.6 version. Old templates found. Can you kindly investigate this matter, please?

    Thanks in advance for your support.

    NVM: Solved 🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 18, 2014 at 06:04

    Hello @Hoellwarth,

    We’re glad you’ve solved the issue.

    Have a nice day.
    Regards,
    Eva Kemp.

    Avatar: cleolc
    cleolc
    Participant
    October 18, 2014 at 13:24

    I updated according to the documentation like it was explained in the video. However it did not solve my problem. My products still haven’t come back. In the admin area, it show i have 5 products but only displays two. I have searched for other possible solutions to the problem but cant seem to get this to work for me again. Any ideas on what else i could try doing?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 18, 2014 at 15:12

    Hello @cleolc,

    Have you made any changes in original theme files?
    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: cleolc
    cleolc
    Participant
    October 18, 2014 at 21:18

    No I did not modify any of the theme files.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2014 at 09:36

    Hello,

    There is an error in Woocommerce plugin:
    Notice: Undefined index: orderby in /home4/dragme2/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-product-categories.php on line 87

    Please try to reinstall it.

    Thank you.
    Regards,
    Eva Kemp.

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