Forum Replies Created

Viewing 30 posts - 26,461 through 26,490 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:31

    Hello,

    Does that problem exists in all browsers?
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:29

    Hello,

    You can create a new page for blog and use Posts Grid element in Visual Composer editor add your excerpt into the “Excerpt” area when editing a post.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:21

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:15

    Hello,

    Have you added Banner element into one row with the Text above?
    Please try to add them to different rows and use 1/1 layout.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:10

    Hello,

    Sorry but it’s difficult to help you with this issue not seeing your site and its settings.

    Please take our apologies.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:07

    Hello,

    Sorry but login details are incorrect.
    We’re unable to log in.
    Pleas check them.
    Do you mean you want to display your own popup window for registration?
    Sorry but it’s still unclear.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 16:01

    Hello,

    1. To disable languages and currency icons you need add this code into custom.css file:

    .languages-area {
        display: none;
    }

    2. Concerning the menu add this code in custom.css:

    .menu-main-container {
    margin-left: 50px;
    }

    Set the value that is the most suitable for you.

    3. To disable “My account”, “Logout” links go to Theme Options > Header and set “Enable top links” to Off.

    4. To show a slider full width go to Revolution Slider in wp-admin panel, select your slider and click “Settings”. In the “Main Slider Settings” box you need select “Force Full Width” > On.
    Concerning the Youtube icon you should ask on some forums as this is not a theme issue. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 15:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 15:45

    Hello,

    Please add this code in custom.css file:

    .fixed-header-area {
        background-color: transparent;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 15:23

    Hello,

    Sorry, but I don’t see any template on your site. Are you using our theme?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 15:20

    Hello,

    Unfortunately we don’t have such feature. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 15:18

    Hello,

    I’ve resaved your gallery images and now they are working fine.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 14:53

    Hello,

    Could you please clarify what a problem is in other browsers?
    I’ve checked your site in Firefox and Safari and haven’t found a difference.
    Are you checking in Windows Safari or MAC OS?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 14:48

    Hello,

    In this case you may use some third-party plugins as we don’t have “follow us” buttons in the theme.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 14:39

    Hello,

    You need edit the file wp-content/themes/royal/headers/parts/top-bar.php. You can add your currency there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 13:15

    Hello,

    Ok. Looking forward to your reply.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 13:14

    Hello,

    As I see the Cart page is working fine:

    Could you please describe how we can replicate that problem from our side?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:24

    Hello,

    I’ve installed the plugins.
    Please check them now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:22

    Hello,

    Sorry, but you need contact Woocommerce support team concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:21

    Hello,

    Please try to reupload all theme files via FTP.
    If there are some difficulties please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:18

    Hello,

    We’re glad you managed to fix it.

    Enjoy your work.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:16

    Hello,

    Please provide us with FTP credentials as well and create a back up of the files and database.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:15

    Hello,

    Please clarify where that error can be seen.
    Also please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:14

    Hello,

    Could you please be more specific?
    What error are you getting?
    Unfortunately I can’t view your image as it’s corrupted.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:08

    Hello,

    Please provide us with the link to your site and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:06

    Hello,

    Sorry, but we are unable to log in to wp-admin panel.
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:03

    Hello @ziloub,

    Could you please describe your problem with more details?
    What issues are you experiencing?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:01

    Hello,

    Please show us a page where you want to remove shadow.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 11:00

    Hello,

    Could you please show us a screenshot of what you’re trying to change and the link to your page?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 20, 2014 at 10:57

    Hello,

    You have added an image correctly.
    To remove that gap you need add this code into custom.css file:

    .wpb_single_image img {
        margin-bottom: -30px;
    }

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 26,490 results - 26,461 through 26,490 (of 31,382 total)
Viewing 30 posts - 26,461 through 26,490 (of 31,382 total)
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