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Multistep Product Configurator For WooCommerce

This topic has 6 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

lbelchez

Participant

October 19, 2014 at 19:46

Hi,

I have Royal as my theme.

I recently bought the plugin “Multistep Product Configurator For WooCommerce”
but we are having some problems implementing it on your theme.

I already contacted the creator of the plugin and got a response which I included a link to below.

http://imgur.com/r83GKgV

“Rafael Dery

I see a jquery error from your theme file:
http://www.foundationforfilipinoartists.org/wp/wp-content/themes/royal/js/etheme.js
Contact the theme author and ask him what to do!

Here’s the image of the error.

http://imgur.com/g8vJdCF

Please advise. Let me know if you’d need to access my website.

Lawrence Belchez

#20510 Copied

5 Answers

Eva Kemp

Support staff

October 20, 2014 at 11:15

Hello,

Please clarify where that error can be seen.
Also please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#20570 Copied

lbelchez

Participant

October 20, 2014 at 23:09

Hi,

Private content

Please, contact administrator
for this information.

#20707 Copied

Eva Kemp

Support staff

October 21, 2014 at 13:26

Hello,

Could you please clarify with more details what problems you’re experiencing when implementing the plugin in our theme?

Thank you.
Regards,
Eva Kemp.

#20780 Copied

lbelchez

Participant

October 21, 2014 at 15:34

Hi,

I included a video link.

Please watch it. [ https://www.mediafire.com/?80661q7rdwt5ee9 ]

The problem is that the plugin features is not being shown on the single products page.

I contacted the plugin creator but was told that this was my theme’s jquery problem.

Please advise to your earliest convenience!

Lawrence

Please, contact administrator
for this information.

#20821 Copied

Eva Kemp

Support staff

October 22, 2014 at 13:49

Hello,

The problem is caused by the reason there is no featured image for a product. We’ll fix this bug in future update. Currently you need upload main image for a product.

Sorry for inconveniences.
Regards,
Eva Kemp.

#21010 Copied
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Multistep Product Configurator For WooCommerce

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