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Mac Touchpad navigation issue - by ubendran

This topic has 8 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

ubendran

Participant

October 20, 2014 at 11:55

We have purchased your theme. The theme works great. But in mac when I use touchpad with two finger gesture for backward and forward navigation, it does not work. Please suggest us how to fix it.

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7 Answers

Eva Kemp

Support staff

October 20, 2014 at 16:31

Hello,

Does that problem exists in all browsers?
Please check it.

Thank you.
Regards,
Eva Kemp.

#20644 Copied

ubendran

Participant

October 20, 2014 at 18:27

Dear Eva,

Issues in safari and chrome. Also noticed that, When the page height is smaller with no floating header, the back gesture works, And when the height is more, it does not work.

Here is the link for the website too for your reference,
http://reluxuryboutique.com/beta/

#20663 Copied

ubendran

Participant

October 22, 2014 at 13:55

Dear Support,

Looking forward for your support on this query. We need to make the site live in the next couple of days. Thanks for the understanding.

Ubendran MJ

#21011 Copied

Eva Kemp

Support staff

October 22, 2014 at 14:31

Hello,

Sorry for a delay.

We’ve tested our demo sites and haven’t found such problem on Mac.
We recommend you to update the theme to the latest version. If the issue persists after that please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#21025 Copied

ubendran

Participant

October 23, 2014 at 11:12

Hi, It is still not working even after upgrade. And BTW, We found that the effect of bug is similar to you can even check this https://www.8theme.com/topic/mac-touchpad-navigation-issue/ this page. I mean even from here we aren not able to swipe back and forward to new page. So, we think the issue is with floating menu. Please fix.

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ubendran

Participant

October 23, 2014 at 11:43

Hi, we have found solution by disabling “nice scroll” from admin. Thank you!

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Eva Kemp

Support staff

October 23, 2014 at 12:34

Hello,

We’re glad you’ve found the solution.

Enjoy your work.
Thank you.
Regards,
Eva Kemp.

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Tagged: issue, navigation, themes, touchpad, woocommerce, wordpress
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