Forum Replies Created

Viewing 30 posts - 24,721 through 24,750 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:39

    Hello @ThatguySA,

    I’ve set “Sidebar position for responsive layout” to “Bottom” in Theme Options > Blog.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:36

    Hello,

    You need rename default.custom.css to custom.css to make the code work.
    You can do this via FTP in wp-content/themes/legenda directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:31

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:30

    Hello,

    Have you created a child theme correctly?
    Please refer to WordPress documentation:
    http://codex.wordpress.org/Child_Themes (pay attention to paragraph “Referencing / Including Files in Your Child Theme”).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 10:35

    Hello,

    On our demo an image dimensions for a slider are 1600px × 500px.
    To add a banner for each category go to Products > Categories, edit a category you need and upload a thumbnail.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 10:09

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:55

    Hello @sdowling03,

    As I see you’re using the theme of 2.2 version.
    Please update it to 2.4.1 version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:12

    Hello,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:11

    Hello,

    Have you edited original theme files or custom.css?
    We recommend you to move your modified files to a child theme and update Royal to the latest version without losing the changes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:07

    Hello,

    There is only Sorting option as described in the plugin documentation:
    http://essential.themepunch.com/documentation/#sorting

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 09:04

    Hello,

    Please provide us with the direct links where the problem occurs.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 23:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 23:26

    Post_max_size function limits the size of the data that are uploaded.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 23:16

    Hello,

    This problem is related to your host.
    Please contact them concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 23:12

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 23:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 22:57

    Hello,

    In this case you can create redirects in .htaccess file via FTP.
    If there is no such file in your site directory you can create it and add the following lines:

    Redirect 301 http://shop.lux-eyewear.com/brand/celine/ http://shop.lux-eyewear.com/celine
    Redirect 301 http://shop.lux-eyewear.com/brand/chanel/ http://shop.lux-eyewear.com/chanel/

    Or you can use this plugin: https://wordpress.org/plugins/redirection/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:51

    Hello,

    Please set it to 20M.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:50

    Hello,

    Sorry, but there is no such template.
    You can use some plugin to disable access to your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:48

    Hello,

    If you want to modify demo footer you need recreate it as described in our documentation:
    https://www.8theme.com/demo/docs/idstore/index.html#!/widgets (starting from “The First Footer Widget Area:”).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:43

    Hello,

    Please ask your host to increase the value for post_max_size function.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:18

    Hello @cbayly,

    You’ve been replied in the topic you created.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:16

    Hello,

    Please try to use this code in custom.css file:
    .wp-picture .zoom, .swiper-slide .zoom, .portfolio-image .zoom, .thumbnails-x .zoom, .teaser_grid_container .post-thumb .zoom{visibility:hidden;}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:14

    Hello,

    You’re always welcome.

    We’d very thankful if you leave your feedback on our site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:12

    Hello,

    We have renamed Really Simple CAPTCHA folder to “really-simple-captcha_old” in the “plugins” directory via FTP.
    You can rename it back or delete the plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 21:03

    Hello,

    I’ve updated Visual Composer plugin to the latest version.
    Some Woocommerce files are outdated in the theme directory but they won’t affect your site.
    It will be fixed in the next update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 25, 2014 at 20:47

    Hello,

    I’ve set default dimensions in Woocommerce > Settings > Products tab as described in our documentation: https://www.8theme.com/demo/docs/royal/#!/woocommerce and regenerated thumbnails.
    Now the image is shown fine.
    Please check and clear your browser cache before.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 24,721 through 24,750 (of 31,382 total)
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