Cannot proceed from checkout - by Nym - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: Nym
    Nym
    Participant
    November 25, 2014 at 23:12

    Hi there,
    I have set up Paypal & the WooCommerce plugin settings, but when I go to my cart to purchase & click “checkout” I get an error page called “SSL connection error” that goes on to say:
    “Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don’t have.
    Error code: ERR_SSL_PROTOCOL_ERROR”

    PayPal informs me the problem is not theirs, since the request is not reaching them at all. Or something.
    Please help!!
    Please and thanks,
    Nym

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 23:16

    Hello,

    This problem is related to your host.
    Please contact them concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Nym
    Nym
    Participant
    November 26, 2014 at 04:55

    Thanks for your reply, I’ll call them.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 26, 2014 at 11:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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