Return to previous page

Mobile menu missing on samsung mobile phone

This topic has 8 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

stuart selip

Participant

November 26, 2014 at 02:59

My client, rosiepope.com, reports that the mobile menu is not visible on samsung mobile phones, but works properly on apple iphones. What light might you shed on this?

Thanks,

Stu

#26648 Copied

7 Answers

Eva Kemp

Support staff

November 26, 2014 at 11:31

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#26687 Copied

stuart selip

Participant

November 28, 2014 at 02:00

Check the private content area, please.

Please, contact administrator
for this information.

#27066 Copied

Eva Kemp

Support staff

November 28, 2014 at 11:21

Hello,

We’ve checked your site and now mobile menu is shown.
Please check it.

Thank you.
Regards,
Eva Kemp.

#27124 Copied

stuart selip

Participant

November 28, 2014 at 14:12

Eva,

Thank you for your rapid reply. Kindly check the confidential area.

Cheers,

Stu

Please, contact administrator
for this information.

#27176 Copied

Eva Kemp

Support staff

November 28, 2014 at 16:25

Hello,

Are you still unable to view mobile icon?
I’ve checked the site and mobile icon is displayed.

Thank you.
Regards,
Eva Kemp.

#27211 Copied

stuart selip

Participant

November 29, 2014 at 17:31

It is now fine. I was suggesting that others who move a site from sub-directory to root directory might need to know about allowing access to content via .htaccess.

#27317 Copied

Eva Kemp

Support staff

November 29, 2014 at 19:46

Hello,

Thank you for sharing the information.

Have a nice day.
Regards,
Eva Kemp.

#27334 Copied
Tagged: menu, missing, mobile, samsung, themes, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘mobile menu missing on samsung mobile phone’' has been successfully resolved, and the topic is now closed for further responses

Mobile menu missing on samsung mobile phone

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection