Page 750 – 8theme.com

Forum Replies Created

Viewing 30 posts - 22,471 through 22,500 (of 31,382 total)

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Eva Kemp

Participant

January 21, 2015 at 12:17

Hello,

You’re welcome.

Regards,
Eva Kemp.

#35864 Copied In reply to: Plugins Update

Eva Kemp

Participant

January 21, 2015 at 12:16

Hello,

There is a bug in Chrome browser. Please refer to this article:
https://code.google.com/p/chromium/issues/detail?id=319721

Thank you.
Regards,
Eva Kemp.

#35863 Copied In reply to: Parallax background errors in Chrome

Eva Kemp

Participant

January 21, 2015 at 11:29

Hello,

You can create a ticket at https://support.8theme.com/ and our specialists will look what customization can be made.

Thank you.
Regards,
Eva Kemp.

#35857 Copied In reply to: Portfolio items "secon" category or tag sorting option

Eva Kemp

Participant

January 21, 2015 at 11:26

Hello,

You’re welcome.

Regards,
Eva Kemp.

#35855 Copied In reply to: breadcrumbs portfolio page

Eva Kemp

Participant

January 21, 2015 at 11:26

Hello,

We’ve sent the plugins to your email address.
Please check.

Regards,
Eva Kemp.

#35854 Copied In reply to: Plugins Updates
Eva Kemp

Participant

January 21, 2015 at 11:23
Hello,

Please add this code in custom.css file:

.phonenumber { color: white; }

Thank you.
Regards,
Eva Kemp.
#35853 Copied In reply to: Adding content to Header
Eva Kemp

Participant

January 21, 2015 at 11:22

Hello,

A new version of Visual Composer has been sent.
Please check your email address.

Thank you.
Regards,
Eva Kemp.

#35851 Copied In reply to: Plugins Update

Eva Kemp

Participant

January 21, 2015 at 11:19

Hello,

Are you reloading a page when resizing a browser window?

Regards,
Eva Kemp.

#35850 Copied In reply to: image alignment for teaser box

Eva Kemp

Participant

January 21, 2015 at 10:19

Hello,

We’re sorry but the theme doesn’t have such features.
You can write your query in the topic https://www.8theme.com/topic/suggestions-and-proposals/ and we’ll try to implement this.

Please take our apologies.

Thank you.
Regards,
Eva Kemp.

#35840 Copied In reply to: Portfolio items "secon" category or tag sorting option

Eva Kemp

Participant

January 21, 2015 at 10:17

Hello,

You’re welcome.
In the theme package you can find royal_dummy.xml file. It should be imported in wp-admin panel > Tools > Import. If the file can’t be imported, then you need create .gz archive of the file and import it the same way.

Thank you.
Regards,
Eva Kemp.

#35839 Copied In reply to: difficulty to activate & Import Issue

Eva Kemp

Participant

January 21, 2015 at 10:13

Hello,

Please check your site on mobile device.
When you resize browser window you must reload a page.

Thank you.
Regards,
Eva Kemp.

#35838 Copied In reply to: image alignment for teaser box

Eva Kemp

Participant

January 21, 2015 at 10:10

Hello @ingenuitor,

Please check your email address.
The archives have been sent.

Thank you.
Regards,
Eva Kemp.

#35837 Copied In reply to: WPBakery Visual Composer update

Eva Kemp

Participant

January 21, 2015 at 09:36

Hello,

The theme is oriented to Woocommerce. That’s why search form is available for products with Woocommerce plugin.
You can try to replace standard search form with some plugin. If you have difficulties with replacement we can help you.

Sorry for inconveniences.

Regards,
Eva Kemp.

#35825 Copied In reply to: Search query producing zero results

Eva Kemp

Participant

January 21, 2015 at 09:24

Hello,

Thank you for explanation.
Unfortunately there is no such feature for portfolio. Sorry.
We’ll take your request into our account for future implementation.

Thank you.
Regards,
Eva Kemp.

#35819 Copied In reply to: Portfolio items "secon" category or tag sorting option

Eva Kemp

Participant

January 21, 2015 at 01:08

Hello,

You can set slider dimensions in wp-admin panel > Revolution Slider > Settings, enable Unlimited Height or set Grid Height in Layers Grid Size field.

Thank you.
Regards,
Eva Kemp.

#35799 Copied In reply to: Adding Items to Cart Issue

Eva Kemp

Participant

January 21, 2015 at 00:23

Hello @cspoda,

You’re welcome.

Regards,
Eva Kemp.

#35694 Copied In reply to: Problem Theme Update and Visual Composer

Eva Kemp

Participant

January 21, 2015 at 00:22

Hello @johannes1000,

Are you using Legenda or Royal theme? Ultimate VC Addons plugin is added in Royal theme package. It’s not required for Legenda theme.
Visual Composer archive has been sent to your email address.

Thank you.
Regards,
Eva Kemp.

#35693 Copied In reply to: Plugins update

Eva Kemp

Participant

January 21, 2015 at 00:19

Hello @cspoda,

What theme version are you using? Is it Royal or Legenda?
If you’re using Legenda you don’t need upload Ultimate VC Addons. It’s required only for Royal theme.

Thank you.
Regards,
Eva Kemp.

#35690 Copied In reply to: Problem Theme Update and Visual Composer

Eva Kemp

Participant

January 20, 2015 at 23:42

Hello @cspoda,

You’re welcome.

Regards,
Eva Kemp.

#35567 Copied In reply to: Problem Theme Update and Visual Composer

Eva Kemp

Participant

January 20, 2015 at 23:31

Hello @cspoda,

The plugins have been sent.
Please check your email address.

Thank you.
Regards,
Eva Kemp.

#35565 Copied In reply to: Problem Theme Update and Visual Composer

Eva Kemp

Participant

January 20, 2015 at 23:28

Hello @thedude007,

You’re welcome.
The problem may be caused by server settings at your host. file_get_contents() function may be disabled in the server configuration and it causes problems with default import.

Thank you.
Regards,
Eva Kemp.

#35563 Copied In reply to: difficulty to activate & Import Issue
Eva Kemp

Participant

January 20, 2015 at 23:11
Hello,

You need add this code in custom.css file:

.header1 .logo img { max-width: 400px; float: left; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#35561 Copied In reply to: Adding Items to Cart Issue
Eva Kemp

Participant

January 20, 2015 at 23:03

Hello,

I’ve updated the theme to the latest version.
Now you need resave the settings in Blanco – Theme Settings and click “Save” button.

Thank you.
Regards,
Eva Kemp.

#35560 Copied In reply to: Not Able to Update Theme,

Eva Kemp

Participant

January 20, 2015 at 22:51

Hello,

I’ve updated Visual Composer and Revolution Slider plugins.
Let us know if you need more help.

Thank you.
Regards,
Eva Kemp.

#35557 Copied In reply to: Site needs plugins updated
Eva Kemp

Participant

January 20, 2015 at 22:40
Hello @Mijat,

Please add this code in custom.css file:

.white-popup-block { background: no-repeat scroll 0% 0% / cover #FFF !important; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#35556 Copied In reply to: Installation Issues & Fixes (Read First)
Eva Kemp

Participant

January 20, 2015 at 22:28

Hello,

Concerning the first issue you can try to disable ajax filter in Theme Options > Single Product Page > “Ajax “Add to Cart”” > Off.

You can use other header type to see updates in the cart. Please try it.

Thank you.
Regards,
Eva Kemp.

#35554 Copied In reply to: Adding Items to Cart Issue

Eva Kemp

Participant

January 20, 2015 at 22:23

Hello,

Again you had “languages area” disabled in Theme Options > Header. I’ve enabled it.
Please check it now and clear browser cache.

Thank you.
Regards,
Eva Kemp.

#35553 Copied In reply to: a few questions

Eva Kemp

Participant

January 20, 2015 at 22:09

Hello @inetb italia,

We’re still getting this error:

Response: 331 User 1363644@aruba.it OK. Password required
Command: PASS ************
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Please check if you typed host, login and password correctly. Are you able to connect to FTP with those credentials?

Thank you.
Regards,
Eva Kemp.

#35552 Copied In reply to: Problem Theme Update and Visual Composer

Eva Kemp

Participant

January 20, 2015 at 22:05

Hello,

Sorry, but only one value can be set: width or height, the other one is set automatically depending on the other value.
So you need select what you want to change, width or height value and the other will be set automatically.

Thank you for understanding and sorry for inconveniences.

Regards,
Eva Kemp.

#35551 Copied In reply to: Thumbnails for Products on Category Grid View Not Same Size

Eva Kemp

Participant

January 20, 2015 at 22:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#35548 Copied In reply to: Default sidebar
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Viewing 22,500 results - 22,471 through 22,500 (of 31,382 total)

Viewing 30 posts - 22,471 through 22,500 (of 31,382 total)

← 1 2 3 … 749 750 751 … 1,045 1,046 1,047 →

Forum Replies Created

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