Forum Replies Created

Viewing 30 posts - 22,111 through 22,140 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:16

    Hello,

    1./2. You can refer to Woocommerce documentation http://docs.woothemes.com/document/editing-product-data-tabs/ as tabs are referred to their configuration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:14

    Hello,

    Some plugins are blocking the content in the editor. I’ve deactivated all 3rd-party plugins and the content was visible.
    Deactivate the plugins one by one to find out what is causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:03

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:40

    Hello,

    You can create static block with your content and button and select it in Products editor in the field “Static block for the first slide of the LOOK BOOK”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:35

    Hello,

    Sorry, but you should choose a hosting provider on your own decision.
    Try to change hosting plan to higher one of your current host.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:31

    Hello,

    Have you read our documentation https://www.8theme.com/demo/docs/royal/#!/primary_menu ?
    “7.2 Menu types” section has a description how to create full width menu.
    Please follow the instruction.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:28

    Hello,

    The problem isn’t with the theme but with WordPress as products can’t be edited with default WordPress theme too.
    You can try these suggestions:
    https://wordpress.org/support/topic/page-editor-brings-up-blank-page
    https://wordpress.org/support/topic/wp-admineditphp-leads-to-blank-page-not-all-posts

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:22

    Hello,

    To add more fields to registration form you need edit the file wp-content/themes/royal/framework/theme-functions.php (find the section “! Registration Form”). After update your changes will be lost, so we recommend you to make modifications in a child theme or keep the file saved on your PC and after update you’ll be able to reupload it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:18

    Hello,

    Sorry but we can’t guarantee its full compatibility with our theme as we didn’t make any tests.
    You may try to check it but it’s on your own decision.

    Please take our apologies.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:16

    Hello,

    You can remove one of the tabs in Theme Options > Single Product Page > Custom Tab Title or go to Products > edit a product and at the bottom of the page you’ll see the sections “Title for custom tab” and “Text for custom tab”.

    To replace 8theme link and payment images in the footer go to Appearance > Widgets and add your widgets to Footer Copyright and Footer Links areas.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:11

    Hello,

    There is a description how to create child theme:
    https://www.8theme.com/demo/docs/royal/#!/2_child_theme

    Please follow it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:10

    Hello,

    You didn’t select Custom Registration page template for Register page in the editor. I’ve done it and now Register link is shown.
    You can get the latest plugins versions at this link https://www.8theme.com/download-plugins/.
    Please update all the plugins and check products links after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 09:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 01:11

    Hello,

    Those shortcodes worked with help of Ultimate VC Addons plugin. When you deactivated it they stopped working.
    You used very old version of Ultimate VC Addons. I’ve updated it and activated.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 00:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 00:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 00:57

    Hello @ecoofficegals,

    Thank you. I’ve logged in to FTP.
    I’ve updated the file.
    Please check tabs now and clear browser cache before.

    Than you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 00:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 23:45

    Hello,

    Could you please provide us with the correct wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 23:29

    Hello,

    This text is written in wp-content/themes/legenda/woocommerce/content-product.php (line 85).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 23:18

    Hello,

    You’re welcome.

    Have a good evening too.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 23:17

    Hello,

    You’re welcome.
    Yes, the fix will be included in the update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:54

    Hello,

    This is breadcrumbs background image. You can set it in Theme Options > Header > Breadcrumbs Background.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:52

    Hello,

    I’ve successfully viewed all tabs on that page. Seems the site was cached by your Internet provider. Try to check products pages with different Internet connection.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:45

    Hello,

    You need ask your host to edit those values at least to 24M.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 27, 2015 at 22:43

    Hello,

    I’ve tried to add a redirect rule in .htaccess file from http to https, but your site gave an error: “This page isn’t redirected properly”.

    You should contact your host and ask them for the help to set up redirects to https links.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 22,111 through 22,140 (of 31,382 total)
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