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Eva Kemp

Participant

February 5, 2015 at 19:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#39986 Copied In reply to: Smooth Scroll in Rev Slider

Eva Kemp

Participant

February 5, 2015 at 18:30

Hello,

Unfortunately we don’t have such feature. It requires additional customization.
Sorry.

Regards,
Eva Kemp.

#39983 Copied In reply to: Smooth Scroll in Rev Slider

Eva Kemp

Participant

February 5, 2015 at 18:23

Hello,

We’re sorry for a delay.
Concerning shopping cart you should contact Woocommerce support as Cart page is configured by their team.
Please provide us with wp-admin panel credentials in Private Content to check the issue with an image.

Thank you.
Regards,
Eva Kemp.

#39980 Copied In reply to: Shopping Cart

Eva Kemp

Participant

February 5, 2015 at 18:06

Hello,

I’ve just tested your shop page and haven’t seen any problems. The second page is successfully opened after a product is added to cart. I’ve added it via “Quick View” option as you didn’t enable “Add to Cart” button for products list.
Please clear your browser cache and check again.
Thank you.

Regards,
Eva Kemp.

#39977 Copied In reply to: Problemes in Shop Page

Eva Kemp

Participant

February 5, 2015 at 17:59

Hello,

Please check that plugin with default WordPress theme. It’s not working there too.
So you have to wait for an answer from Woocommerce support.

Sorry for inconveniences.
Regards,
Eva Kemp.

#39976 Copied In reply to: PROBLEM WITH PLUGIN WooCommerce Product Add-ons

Eva Kemp

Participant

February 5, 2015 at 17:56

Hello,

Go to Revolution Slider > Settings and disable “Unlimited Height”, “Force Full Width” in “Main Slider Settings” section. Also you can set Layers Grid Size for your slider.

Please try it.

Thank you.
Regards,
Eva Kemp.

#39975 Copied In reply to: Revolution Slider not displaying properly
Eva Kemp

Participant

February 5, 2015 at 17:45
Hello,

You can change font weight for the menu in custom.css file:

.main-nav .menu li a { font-weight: lighter; }

Change the font weight to yours.

Thank you.
Regards,
Eva Kemp.
#39974 Copied In reply to: Font in Main Menu
Eva Kemp

Participant

February 5, 2015 at 17:37

Hello,

You’re welcome.

Regards,
Eva Kemp.

#39972 Copied In reply to: Question About Top Bar Color

Eva Kemp

Participant

February 5, 2015 at 17:35

Hello,

Are you using the latest versions of plugins?
https://www.8theme.com/download-plugins/

Please provide us with wp-admin panel and FTP credentials in Private Content.
Is the error shown on site page or in admin panel?

Thank you.
Regards,
Eva Kemp.

#39971 Copied In reply to: Visual composer missing file?

Eva Kemp

Participant

February 5, 2015 at 17:32

Hello,

We’re sorry for a delay.
We’re investigating this issue. You’ll be replied as soon as possible.

Thank you for your patience.

Regards,
Eva Kemp.

#39970 Copied In reply to: Some visual bugs in iOS devices especially

Eva Kemp

Participant

February 5, 2015 at 17:31

Hello,

Sorry, but this was made for demo site only and revolution slider wasn’t used there.
You can refer to Revolution Slider documentation how to create buttons:
http://revolution.themepunch.com/documentation/#slide_layer_content

Thank you.
Regards,
Eva Kemp.

#39969 Copied In reply to: Smooth Scroll in Rev Slider

Eva Kemp

Participant

February 5, 2015 at 17:21

Hello,

Your original images are very small.
You should upload them with approximate dimensions 1 425px × 1 900px.
Also you can set products images sizes in Woocommerce settings as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/woocommerce

Thank you.
Regards,
Eva Kemp.

#39967 Copied In reply to: Background images / colors

Eva Kemp

Participant

February 5, 2015 at 17:17

Hello,

Sorry, but we still can’t connect to FTP getting an error:
Login authentication failed

So, login or password is incorrect.
Also ask your host to check memory limit, because Internal Server Error is related to server configuration and not to the theme.

Thank you.
Regards,
Eva Kemp.

#39965 Copied In reply to: Royal Theme not working

Eva Kemp

Participant

February 5, 2015 at 14:24

Hello,

You’re welcome.

Regards,
Eva Kemp.

#39947 Copied In reply to: Is there a possibility to fix the height on product blocks?

Eva Kemp

Participant

February 5, 2015 at 13:14

Hello,

FTP credentials are incorrect.
Please check them.
Also “Internal Server Error” is related to server configuration at your host. The reason may be you’re lack of memory and you need ask your host to increase the value for memory_limit.

Please check it with your host.

Thank you.
Regards,
Eva Kemp.

#39937 Copied In reply to: Royal Theme not working

Eva Kemp

Participant

February 5, 2015 at 13:10

Hello,

You’re welcome.

Regards,
Eva Kemp.

#39934 Copied In reply to: Visual Composer upgrade ISSUSE :(

Eva Kemp

Participant

February 5, 2015 at 13:10

Hello,

Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as old version may create some conflicts.

Thank you.
Regards,
Eva Kemp.

#39933 Copied In reply to: Mobile responsive issue

Eva Kemp

Participant

February 5, 2015 at 13:05

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#39930 Copied In reply to: Royal Theme not working

Eva Kemp

Participant

February 5, 2015 at 11:49

Hello,

Sorry for a delay.
In this case you have to change original image sizes to more than 900px or disable zoom effect in Theme Options.

Thank you.
Regards,
Eva Kemp.

#39924 Copied In reply to: Zoom messing up single product page image

Eva Kemp

Participant

February 5, 2015 at 11:36

Hello,

Sorry, but we aren’t experiencing this issue visiting your site as a guest.
Please try to check it with some other browser and other Internet provider.

Thank you.
Regards,
Eva Kemp.

#39923 Copied In reply to: Eorror cart for guest user i header

Eva Kemp

Participant

February 5, 2015 at 11:34

Hello,

We’re sorry but we still can’t access the site, getting the error:
Error – Timeout

Did you check that issue with your host?

Thank you.
Regards,
Eva Kemp.

#39922 Copied In reply to: Contact e freight

Eva Kemp

Participant

February 5, 2015 at 10:45

Hello,

If you want to use our demo slide you can import it in Revolution Slider > Import slider. The archive file is located in the theme package that you downloaded in “Documentation” folder.
To replace the video you need edit a row in your page editor:

Thank you.
Regards,
Eva Kemp.

#39911 Copied In reply to: Update of Rev. slider + speed & languages

Eva Kemp

Participant

February 5, 2015 at 10:30

Hello,

1. You can add up-sell products as described in Woocommerce documentation:
http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

2. Unfortunately this option is available only for single products. Sorry.

Regards,
Eva Kemp.

#39907 Copied In reply to: Change button from 'checkout' to 'go to cart'
Eva Kemp

Participant

February 5, 2015 at 10:27
Hello,

I’ve added this code in style.css of the child theme:

@media (max-width: 480px) {.sidebar-position-left .main-products-loop{ position: inherit !important; }}

Please check sidebar now.

Thank you.
Regards,
Eva Kemp.
#39906 Copied In reply to: Category Sidebar not working when on mobile
Eva Kemp

Participant

February 5, 2015 at 10:12

Hello,

When you add Twitter feed widget you write your Twitter username and other information.
Please read our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/widgets > Twitter Feed widget.

Concerning the title on home page, I’ve disabled Page Heading for the post “I cannot Believe I haven’t posted this Ireland Dream Wedding…”, find “Show Page Heading” box on the right side in post editor.

Thank you.
Regards,
Eva Kemp.

#39900 Copied In reply to: Twitter widget returning error

Eva Kemp

Participant

February 5, 2015 at 09:57

Hello,

As I see all your categories have 0 products. You need add products to the categories to make them shown.
Please try it.

Thank you.
Regards,
Eva Kemp.

#39894 Copied In reply to: Show Subcategories on Parent Category page

Eva Kemp

Participant

February 5, 2015 at 09:51

Hello,

As I see the required plugins are still old versions.
Please download the new ones from this link https://www.8theme.com/download-plugins/ and update them or provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#39890 Copied In reply to: I can't set menu location

Eva Kemp

Participant

February 5, 2015 at 09:46

Hello,

You need disable ajax “Add to Cart” in Theme Options > Single Product Page > Ajax “Add to Cart” > Off.
If you want a customer to be redirected to the Cart page go to Woocommerce > Settings > Products tab > Add to cart > mark “Redirect to the cart page after successful addition”.

Thank you.
Regards,
Eva Kemp.

#39888 Copied In reply to: Screen locks when adding last stock item twice

Eva Kemp

Participant

February 5, 2015 at 09:40

Hello,

You can download the latest version from our site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-wootheme/9751050 and read what was modified.

Thank you.
Regards,
Eva Kemp.

#39887 Copied In reply to: Update Theme Woopress V1.1 in themeforest

Eva Kemp

Participant

February 5, 2015 at 09:22

Hello,

You need add Text element in Visual Composer editor and click “Add Media” in there. At the left you’ll see “Create gallery”, click it and select your pictures for the gallery.

Thank you.
Regards,
Eva Kemp.

#39885 Copied In reply to: Gallery demo
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Viewing 21,630 results - 21,601 through 21,630 (of 31,382 total)

Viewing 30 posts - 21,601 through 21,630 (of 31,382 total)

← 1 2 3 … 720 721 722 … 1,045 1,046 1,047 →

Forum Replies Created

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