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Topic: I can't set menu location

bryantran.hung

Participant

February 4, 2015 10:58 am

I’ve just installed Woopress theme for my website and I know how to set main menu by regular (Appearance/Menus). But when I install Woopress theme, I can’t set menu location. I tried to deactive all plugin and set menus location but it’s impossible. Please help. Thanks.

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Eva Kemp

Support staff

February 4, 2015 11:12 am

Hello,

The credentials are incorrect.
Please check them and provide us with the correct ones.

Thank you.
Regards,
Eva Kemp.

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bryantran.hung

Participant

February 4, 2015 8:46 pm

Sorry. This is my account:

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Eva Kemp

Support staff

February 4, 2015 8:55 pm

Hello,

Please try to update the theme to the latest version
http://8theme.com/demo/docs/woopress/#!/installation_upgrade (1.5 Theme Upgrade).
Also update the required plugins to the latest versions
http://www.8theme.com/download-plugins/

After that try to set the menu.

Thank you.
Regards,
Eva Kemp.

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bryantran.hung

Participant

February 4, 2015 9:38 pm

I tried to upgrade theme and plugin but it still can’t set menu location

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bryantran.hung

Participant

February 5, 2015 9:14 am

I still can’t set menus location. Is there any problems with theme? Please help!

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Eva Kemp

Support staff

February 5, 2015 9:51 am

Hello,

As I see the required plugins are still old versions.
Please download the new ones from this link http://www.8theme.com/download-plugins/ and update them or provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

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bryantran.hung

Participant

February 5, 2015 10:09 am

I’ve just updated plugin, but it still can’t.

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bryantran.hung

Participant

February 5, 2015 8:10 pm

I have tried to set menu location but I still can not.please check for me!

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Eva Kemp

Support staff

February 5, 2015 9:11 pm

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

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bryantran.hung

Participant

February 5, 2015 9:19 pm

When I try to change theme, I can set menu location. Is there any problem with file header.php of this theme? Anw, I give you my FTP credentials. Thanks for your help!

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bryantran.hung

Participant

February 5, 2015 11:24 pm

It take a lot of time of mine. I am not sure this theme can work. Could you fix it or change for me the another e-commerce theme?

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Eva Kemp

Support staff

February 5, 2015 11:48 pm

Hello,

The problem has been solved.
The reason was you uploaded theme folder in the directory wp-content/themes/WooPress_Responsive_Ecommerce_Wordpress_Theme, but “woopress” folder should be located in the directory wp-content/themes/. I’ve copied the “woopress” and “woopress-child” folders into directory wp-content/themes/ and you should delete the folder “WooPress_Responsive_Ecommerce_Wordpress_Theme” there.

Please check the menu now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

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Topic: I can't set menu location

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