Tagged: royal
Hi there
I have uploaded the royal theme for my website http://www.studentbay.co.za and it is not working at all. The following issues have been picked up:
1. Pages
When I go to pages or even try edit them the theme freezes for about 20mins and then shows a 503 error. This continues to happen.
2. Theme Options
The theme options never work. I click the link and it takes me straight to my homepage (Which I can’t edit by the way)
3. Extra themes
Not sure where to get those themes that were included?
Please help me as we have sponsors that need this site up and functional by Friday midday. I am in South Africa
Thanks
This is the error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@studentbay.co.za and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@studentbay.co.za and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Hello,
FTP credentials are incorrect.
Please check them.
Also “Internal Server Error” is related to server configuration at your host. The reason may be you’re lack of memory and you need ask your host to increase the value for memory_limit.
Please check it with your host.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but we still can’t connect to FTP getting an error:
Login authentication failed
So, login or password is incorrect.
Also ask your host to check memory limit, because Internal Server Error is related to server configuration and not to the theme.
Thank you.
Regards,
Eva Kemp.
Fatal error: Class ‘WPBakeryShortCode’ not found in /home/studencz/public_html/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Buttons.php on line 701
That is the error I am receiving now.
What country are you based in?
Hello,
Please update the Ultimate VC Addons and Visual Composer plugins to the latest versions:
http://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
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