Forum Replies Created

Viewing 30 posts - 20,761 through 20,790 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 15:02

    Hello,

    As I see there is no black/white ruler image in the breadcrumbs header on your site.

    Could you please show a screenshot or provide us with the direct link where you see it?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 14:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 14:05

    Hello,

    Please add this code in custom.css file:

    .out-stock .wr-c {
     font-size: 10px;
    }
    .out-stock .wr-c .bigT {
        font-size: 10px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 13:26

    Hello,

    Sorry for a long delay. It’s caused due to large amount of work.

    1. Add the code below to functions.php in the child theme folder and remove the “@import” line in the child theme style.css.

    <?php
    add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’ );
    function theme_enqueue_styles() {
    wp_enqueue_style( ‘parent-style’, get_template_directory_uri() . ‘/style.css’ );
    }

    2. If you’re using style.css of the child theme you don’t need create custom.css there as well.

    3. What plugins do you want to translate?
    Unfortunately we were unable to log in to FTP account using the details you provided.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 13:20

    Hello,

    As I see the font is shown correctly in Firefox:
    http://imgur.com/skvMGku

    Please clear your browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 13:04

    Hello,

    Please try to add this code in custom.css file and check slider arrows then:

    .product-images-slider .owl-controls .owl-buttons div, .product-images-slider .owl-controls .owl-next:hover {
    background-color: currentcolor !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 12:50

    Hello,

    1. You didn’t update the theme.
    You should do this as well after the theme update.
    2. Please add this code in custom.css file:

    @media (max-width: 992px) {.menu > li > a {
     color: white;
    }}
    @media (max-width: 480px) {.menu > li > a {
     color: white;
    }}

    3. Please update Woocommerce plugin and check the Cart page again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 12:34

    Hello,

    You can use “Modal Box” element in Visual Composer editor to create a button.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 12:26

    Hello @vlinic,

    As I see Checkout page is working fine.
    Please try to clear browser cache and check again or check in some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 12:14

    Hello,

    Sorry, but in this case you have to use some plugin to have product tags on a separate line.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:50

    Hello,

    Please update the theme to the latest version:
    https://www.8theme.com/demo/docs/legenda/index.html#!/installation_upgrade (Theme Upgrade)

    Also update all required plugins https://www.8theme.com/download-plugins/ .
    Don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:49

    Hello,

    Please update the theme to the latest version:
    https://www.8theme.com/demo/docs/legenda/index.html#!/installation_upgrade (Theme Upgrade)

    Also update all required plugins https://www.8theme.com/download-plugins/ and WordPress.

    Don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:30

    Dear customers,

    We’re working on this issue and it will be fixed in the new theme update which is produced in a few days.
    Please wait a little.
    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:29

    Hello @Rawi7,

    We’re working on this issue and it will be fixed in the new theme update which is produced in a few days.
    Please wait a little.
    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:24

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:23

    Hello,

    I’ve deactivated “WooCommerce Flip Product Image” plugin and now your site is working fine.
    Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:15

    Hello,

    I’ve checked single product page and added product to the cart successfully.
    Also quantity buttons are working fine. Please clear your browser cache and check again.
    Please add this code in custom.css file to fix the issue with the payment background:

    #payment {
        background-color: transparent !important;
    }

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:11

    Hello,

    We’re glad you’ve found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:10

    Hello,

    You can post some content for each category in the “Category Header” section in Products > Categories > edit a category.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:06

    Hello,

    Unfortunately there is no such option in our theme.
    You may try to use some plugin to achieve it.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 09:04

    Hello,

    I’ve re-imported Candy template.
    Please check the page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2015 at 08:51

    Hello,

    You need install base demo content as described in our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 22:58

    Hello,

    The issue has been fixed.
    Please check your site and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:23

    Hello,

    As I see you didn’t create subitems for the menu in Appearance > Menus.
    Please check it.
    Could you specify what the issues are with VC when setting up a product?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:21

    Hello,

    Ok, looking forward to your reply.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:12

    Hello,

    Sorry but still the same error.
    Could you please ask your host to create FTP account for us or provide us with the credentials to your control panel?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:09

    Hello @Ian Welham,

    You can watch our video tutorial how to update the theme. It’s for Legenda theme but the process is identical:
    https://www.youtube.com/watch?v=KdWESIIPU1k&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&index=1

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2015 at 21:07

    Hello @Mods,

    You didn’t update Woocommerce plugin. Please update it too.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 20,790 results - 20,761 through 20,790 (of 31,382 total)
Viewing 30 posts - 20,761 through 20,790 (of 31,382 total)
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