Forum Replies Created

Viewing 30 posts - 20,611 through 20,640 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:00

    Hello,

    Please select icons from the Info List Item and check your site after saving the modifications.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 17:54

    Hello,

    This error means you use low php version on a server.
    Please ask your host to increase php version to at least 5.3.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 17:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 17:50

    Hello,

    There is an error in browser console:
    No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘(site URL deleted by user request)’ is therefore not allowed access.

    You may try to use this solution on a server where your site is located:
    http://serverfault.com/questions/384105/cross-origin-resource-sharing-cors-with-nginx-chrome

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 16:51

    Hello,

    Please add this code in style.css of your child theme:

    .container-fluid > .navbar-header { display: none;
    }
    .navbar-collapse.collapse {
       float: right;
    }

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 16:48

    Hello,

    I’ve added this code in style.css of the child theme:

    #lang_sel_list {
        right: 200px;
        bottom: 60px;
    }
    .etheme_widget_search {
        display: inline;
    }

    Please check top bar now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:30

    Hello,

    Thank you for understanding and your patience.
    We’ll fix it in the next update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:23

    Hello @acromie,

    You’re welcome.
    If that plugin is from your previous theme you can remove it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:21

    Hello,

    You can add an empty Text widget in “Place in header top bar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:20

    Hello @plandman72,

    You provided FTP server, FTP username, but no FTP password. Could you please give us FTP password to be able to connect to FTP account?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 15:17

    Hello,

    Please try to use this code in custom.css file:

    .product-grid .price .amount, .product-grid .price.sale .currentprice {
      font-size: 13px;
    }
    .product-grid .product-name-price {
     width: 120px;
    }
    .product-grid .product-information {
     height: 150px;
    }
    #product-page .main-image {
      height: 380px !important;
    }

    Please reupload your original images with dimensions 1 000px × 1 000px approximately and not 600px × 600px.

    You can check your site via proxy service http://anonymouse.org/cgi-bin/anon-www.cgi/http://www.faydesigns.ie
    If it’s shown fine there then there is cache in your browser or at your Internet provider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:46

    Hello @AlphaMarketing,

    You’re using old versions of WordPress, LayerSlider plugin and the theme.
    Please update them to the latest versions:
    https://www.8theme.com/download-plugins/
    http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
    https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

    Don’t forget to create a back up before the update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:41

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 480px) {.footer-information {
        display: none;
    }}

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:37

    Hello,

    Please try to add this code:

    @media (max-width: 768px) {
    #product-page.product_layout_horizontal .product-shop {
    width: 300px !important;
    }}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:35

    Hello,

    You’ve been replied in the other topic concerning image sizes.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:34

    Hello,

    You can refer to our documentation:
    https://www.8theme.com/demo/docs/blanco/index.html#!/woocommerce_settings

    Original image dimensions should be approximately 1 000px × 1 000px.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:24

    Hello,

    I’ve edited the link for size guide image.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:16

    Hello,

    Please add this code in custom.css file:

    .article p, p {
        font-size: 15px !important;
        color: black;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:11

    Hello,

    I’ve edited .htaccess file.
    Please clear browser cache and check your site again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:06

    Hello,

    You need edit header.php file in the theme directory and write the code with the links to icons in there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 14:02

    Hello,

    I’ve added “Read More” text to the label in your code for the category you provided in private content.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:49

    Hello,

    You need add it into function.php file in the theme directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:47

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:44

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:43

    Hello,

    You can select sorting type in Woocommerce > Settings > Products tab > Display > Default Product Sorting.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:21

    Hello,

    We’re glad the issue has been fixed.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:20

    Hello,

    Have you removed custom.css file?
    There is no one, just default.custom.css.
    Please ask your host to restore that file from the back up.
    Did you make back up yourself? If so you can restore the file from your archive.

    Also I’ve checked “Add to Cart” button and products are added to cart successfully.
    Please clear your browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 13:12

    Hello,

    Thank you for your understanding.
    We’ll release a new update in a few days.

    Regards,
    Eva Kemp.

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    Viewing 20,640 results - 20,611 through 20,640 (of 31,382 total)
Viewing 30 posts - 20,611 through 20,640 (of 31,382 total)
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