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Categories & Product Pages Not Viewable

This topic has 6 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Ryan

Participant

February 17, 2015 at 21:45

Hi,

Suddenly the Category and Product Pages are not viewable, when clicked they return a “404 page not found” error.

The shop works, and categories and products can be seen on the main shop page, but when you click on either of them the link is not valid.

Thank you,
Ryan

Please, contact administrator
for this information.

#43111 Copied

5 Answers

Ryan

Participant

February 17, 2015 at 23:21

Ok, I’ve got a lot more research and this problem seems to be related to permalink settings. I found a wordpress thread discussing this problem, and followed all their recommendations and several alternative settings, but it still isn’t working.

Here are my desired settings:
Common Settings: Post Name
Product permalink base: Shop base with category

Thank you,
Ryan

Please, contact administrator
for this information.

#43135 Copied

Eva Kemp

Support staff

February 18, 2015 at 00:18

Hello,

Login credentials are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#43157 Copied

Ryan

Participant

February 18, 2015 at 00:22

Woops, sorry, wrong site. See below. Thank yoU!

Please, contact administrator
for this information.

#43161 Copied

Ryan

Participant

February 18, 2015 at 01:44

Problem solved. It was a conflict with another plug in.

#43194 Copied

Eva Kemp

Support staff

February 18, 2015 at 13:21

Hello,

We’re glad the issue has been fixed.

Have a nice day.

Regards,
Eva Kemp.

#43301 Copied
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