Forum Replies Created

Viewing 30 posts - 20,581 through 20,610 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 23:12

    Hello,

    You can disable that plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 23:10

    Hello,

    Have you made any changes in the code after that?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 22:14

    Hello,

    Sorry, but I don’t see any issues with Visual Composer.
    Could you please clarify with more details and show us screenshots?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 22:08

    Hello,

    Sorry, but there is no such function.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 21:59

    Hello,

    You can change sizes for single product image editing the file wp-content/themes/blanco/woocommerce/single-product/product-image.php and product-thumbnails.php.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 21:30

    Hello,

    There is a bug in the theme with zoom effect.
    It’ll be fixed in the nearest theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 21:12

    Hello,

    If you write nothing in search box nothing will be shown. So you must write a product name you wish to find.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:54

    Hello,

    As I see linked products are shown on a single product page under the title “You may also like…”. Unfortunately they can’t be moved under the graphic “Secured by GeoTrust”. Sorry.

    You can enable related products in Blanco – Theme Settings > Single Product Page > tick “Enable Related Products on Product Page”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:35

    Hello,

    I’ve edited the code.
    Please check the site on mobile devices now.
    When you resize browser window you need reload a page after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:24

    Hello,

    You need download the plugins at this link https://www.8theme.com/download-plugins/ and upload a new plugin folder via FTP and replace the old one in wp-content/plugins directory.
    Purchase key needs to be inserted if you bought the plugin yourself, purchase key of the theme won’t affect it at all.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:21

    Hello,

    Did you add all code in custom.css file?
    Proxy services may not load all content.

    Do you see broken content on different computer too?
    Please try to check it with different Internet provider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:17

    Hello,

    Sorry, but now we can’t access wp-admin panel link getting an error:
    “Description: Your request on the specified host was not found. Check the location and try again.”

    Please provide us with the correct credentials and FTP login details as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 20:10

    Hello,

    As I see you didn’t add your email address in Screets Chat settings. Go to Chat Console > Options > “Where should offline messages go?” > type your email address.

    Could you please show a screenshot of the arrows you’re talking about?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:59

    Hello,

    We’re glad the issue has been resolved.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:58

    Hello,

    Sorry for misunderstanding.
    Please add this code in custom.css file or style.css of your child theme:

    .bc-type-4 {
        background-size: auto auto !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:36

    Hello @santo21,

    Did you make any changes in original theme files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:13

    Hello @masseyn,

    This issue will be fixed in the next theme update.
    Meanwhile you can change breadcrumbs image using this code in custom.css file:

    .page-heading {
        background: url("link_to_your_image") repeat scroll 0% 0% transparent;
    }

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 19:01

    Hello,

    Please show a screenshot what gap you want to remove.
    To remove wishlist icon add this code in custom.css:
    .yith-wcwl-add-button a.add_to_wishlist {display: none;}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:53

    Hello,

    I’ve edited the code.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:50

    Hello,

    I’ve added this code in functions.php file:

    add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );
    function theme_enqueue_styles() {
        wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css' );
    
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:49

    Hello,

    Could you please upload your site to some host to be able to check the issue?
    Also please provide us with FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:46

    Hello,

    You need remove review-order.php file in the directory wp-content/themes/woopress/woocommerce/checkout.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:42

    Hello,

    Please provide us with full access to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:39

    Hello,

    Go to wp-content/themes/royal/option-tree/includes directory and edit the ot-settings-api.php file. Find the following line add_action( 'admin_menu', array( &$this, 'add_page' ) ); (line 54) and comment it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:31

    Hello,

    You have a lot of 3rd-party plugins. They can cause slow loading.
    Try to disable the plugins and check the site again.
    Also update the required plugin to the latest versions https://www.8theme.com/download-plugins/
    as well as the theme http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).

    Don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:26

    Hello @chriszero,

    Please provide us with FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:24

    Hello @JulianBeats,

    Please add this code in custom.css:

    i.Defaults-file {
    vertical-align: baseline;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:06

    Hello,

    Could you please provide us with correct login details to wp-admin panel as well?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 18:05

    Hello,

    Could you please specify what exactly you want to change?

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 20,610 results - 20,581 through 20,610 (of 31,382 total)
Viewing 30 posts - 20,581 through 20,610 (of 31,382 total)
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