Forum Replies Created

Viewing 30 posts - 20,251 through 20,280 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 09:03

    Hello @pastorlane,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 09:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 22:44

    Hello,

    Sorry, but you can remove that file via FTP only.
    Don’t you have access to the files via control panel at your host?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 22:43

    Hello,

    Please add this code in custom.css file:

    .main-nav .menu > li > a {
       color: white;
    }

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 21:11

    Hello,

    I’ve added this code in custom.css file:

    .single-post .blog-post.post-portrait .entry-content {
        float: none;
    }

    Please check a post page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 21:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 21:07

    Hello,

    As I see “Read More” and “Comment” text isn’t translated in da_DK.po file in wp-content/themes/woopress/languages directory. Please check it attentively.
    Could you please provide us with wp-admin panel credential as well?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 21:01

    Hello,

    Please check if this error persists with default WordPress theme, just activate it in Appearance > Themes. If it does then you need contact Woocommerce support as payment options are related to their configuration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 20:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 20:58

    Hello,

    The problem is caused by social icons you’re using for blog posts.
    Try to disable them or move to the bottom of the content and the text will be displayed beside the featured image.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 20:47

    Hello,

    Please try to add this code in header.php file before </head> closing tag:

    <link href='https://fonts.googleapis.com/css?family=Roboto:400,300,300italic,400italic,500,500italic,700,700italic&subset=latin,latin-ext,cyrillic-ext' rel='stylesheet' type='text/css'>
    <link href='https://fonts.googleapis.com/css?family=Open+Sans&subset=latin,latin-ext' rel='stylesheet' type='text/css'>

    Then check emails again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 20:05

    Hello,

    Please try to use this code instead:

    .product-category .mask-container .block-mask {
       display: none !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 20:03

    Hello,

    In a few days a new theme release will be produced where the bugs are fixed.
    We’re very sorry for all troubles caused by the recent updates.

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:59

    Hello @python1564,

    The wishlist bug will be fixed in the nearest theme update. It’ll be produced in a few days.
    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:55

    Hello,

    Did you delete review-order.php file in wp-content/themes/woopress/woocommerce/checkout directory?
    Please do this to remove the duplicate payments.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:50

    Hello,

    Could you please show a screenshot of the issue you’re talking about?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:28

    Hello,

    I’ve checked Holidays links and they are clickable as well as the thumbnails from product gallery.
    Are you experiencing such issues in all browsers on any PCs?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:11

    Hello,

    I’ve added this code in custom.css file:

    .footer_title {
    padding-bottom: 20px;
    }
    .tweets-block .footer_title {
        padding-bottom: 25px !important;
    }

    Please check footer now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 19:03

    Hello,

    Then where do you want to place search form?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:58

    Hello,

    You can use another header type in this case (6th or 7th).
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:52

    Hello,

    Sorry for a long delay.
    Have you changed FTP credentials? We can’t log in anymore.
    Please provide us with the correct FTP login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:50

    Hello,

    As I see demo pages like FAQ, Contact us, Blog are installed in Pages menu in wp-admin panel.
    Also products and posts are also imported. Please check it in Posts and Products menus.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:46

    Hello,

    You’re using very old theme version and a lot of plugins.
    Please update the theme to the latest version http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)
    You can download plugins at this link https://www.8theme.com/download-plugins/

    Don’t forget to create a back up of the database and file before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:34

    Hello @Mods,

    Please take our apologies.
    We’ll produce a new theme in a few days where wishlist bug is fixed.

    Thank you for your patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:32

    Hello,

    Please update Woocommerce plugin to the latest version and check the order link again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:22

    Hello,

    We’re sorry for a delay.
    I’ve commented this code in custom.css file and products list is shown fine:

    .first {
    	margin-left:40px;
    }

    Please check and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:15

    Hello,

    We’re glad you managed to solve the issue.

    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 23, 2015 at 18:10

    Hello,

    In this case you need edit the file wp-content/themes/royal/framework/shortcodes.php, find the section “! Share This Product” (line 1704).
    Edit the links and text of social media icons.
    We recommend to make any changes in a child theme not to lose modifications after the theme update.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 20,280 results - 20,251 through 20,280 (of 31,382 total)
Viewing 30 posts - 20,251 through 20,280 (of 31,382 total)
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