Hello,
That’s great!
If there are any questions feel free to contact us.
Have a nice day.
Regards,
Eva Kemp.
Hello,
That’s great!
If there are any questions feel free to contact us.
Have a nice day.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @tflick89,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
All changes you set in Theme Options will be saved after update.
Please read attentively how to update the theme:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade > 1.5 Theme Upgrade
Don’t forget to re-save your Royal options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad you managed to resolve the problem.
If there are any questions feel free to ask us.
Regards,
Eva Kemp.
Hello,
Please use this code:
dt.variation-Extras {
margin-top: 20px !important;
}
dd.variation-Extras {
margin-top: -15px !important;
}
.woocommerce-checkout-review-order-table .order-total td {
text-align: left !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
As I see Checkout page is working fine and it’s redirecting to PayPal page after clicking “Place order” button.
Please clarify with more details what issues you’re experiencing and provide us with wp-admin panel/FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such possibility to show Master Slider instead breadcrumbs and page title. It’s available for Revolution Slider only.
We’ve taken your request into our account and will try implement this feature in future updates.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello @tvboxas,
Your site is under maintenance mode.
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You can contact us on this forum.
Please clarify what exactly you want to achieve with Master Slider.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a page link where the table is shown.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked the chat and it’s working, messages are sent to both operator and a visitor, but there is some delay in sending.
I’ve checked error_log and there is an error:
PHP Fatal error: Out of memory (allocated 32768000) (tried to allocate 30720 bytes) in /home/mymy2015/public_html/wp-content/plugins/screets-chat/screets-chat.php on line 793
Please try to increase memory_limit value to fix the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Are you using 22 port for FTP?
We’re getting an error “Error: Authentication failed.”
Regards,
Eva Kemp.
Hello,
We’ve added this code in custom.css:
.et-menu-title i.icon-reorder {
font-family: FontAwesome;
}
.et-menu-title i.icon-reorder:before {
content: "\f0c9";
font-style: normal;
display: block;
color: #2cbfd9;
}
Now mobile menu icon is shown.
Please check.
Also please note we don’t have any notification that IDStore theme is compatible with Visual Composer plugin. We can’t make all plugins compatible with the theme as you know there is huge amount of them.
You had to ask us about compatibility before purchasing the plugin.
Fixing such issues is beyond of our support scope.
We can’t guarantee proper work of 3rd-party plugin if it’s not included in the theme package.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Please disable 3rd-party plugins. Seems some of them are causing the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem was caused by WooCommerce Customizer plugin. I’ve deactivated it. Please clear browser cache and check products page.
Regards,
Eva Kemp.
Hello,
I’ve deactivated cache plugin and removed cache via FTP for your site.
Please check the site in another browser.
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to show some widgets at the top you need add them in Apperance->Widgets->”Hidden top panel area”.
Regards,
Eva Kemp.
Hello,
I’ve enabled sidebar and as I see products page is displayed fine:
https://s3.amazonaws.com/fvd-data/notes/168674/1428058630-iiTQJl/screen.png
Please clear browser cache and check again.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re always welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
1. Please add this code in custom.css:
.single-product-page .product-info .sku_wrapper, .single-product-page .product-info .posted_in {
display: none !important;
}
2. Use this code:
.tabs.accordion {
margin-top: -80px;
}
3. a. Use this code:
.form-row.terms {
float: right !important;
}
That text can be translated in .po file in wp-content/themes/legenda/languages directory.
b. Add the code:
.woocommerce form .form-row .input-checkbox, .woocommerce-page form .form-row .input-checkbox {
float: right !important;
}
To make the checkbox bigger you need use some image editor as the icon is loaded from the image wp-content/themes/legenda/images/tick-icon.png.
4. That text can also be translated in .po file in wp-content/themes/legenda/languages directory.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve copied the code into functions.php file in royal-child directory.
Now the text is translated.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
This issue persists with default WordPress theme too.
There is some problem with pagination in Woocommerce plugin.
We recommend you to contact their support and ask to investigate the issue with default WordPress theme.
Thank you.
Regards,
Eva Kemp.
Hello,
We can’t log in to wp-admin panel with the previous credentials.
Please provide us with the correct ones.
Thank you.
Regards,
Eva Kemp.
Hello,
We also need FTP access.If you don’t know it please ask your host to provide you with FTP host, FTP login and password.
Thank you.
Regards,
Eva Kemp.
Hello,
We also need FTP access.If you don’t know it please ask your host to provide you with FTP host, FTP login and password.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately that is the only way to add custom tabs.
Please specify where background image should be shown.
Please provide us with wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.