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Woocommerce Issues - by Karll - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: Karll
    Karll
    Participant
    April 3, 2015 at 17:53

    Hi,

    I am having major issues with payments stuck on pending. I set up a site for a client http://www.waisttrainingireland.com which is running legenda 2.6.2 and has no problems. I was then asked to duplicate the site on another domain, http://www.waisttrainsersireland.ie which i done using legenda 2.6.3 and used the exact same settings on woo commerce but for some reason this version is causing the issues, can you please advise?

    #54570 Copied Theme version: 2.6.3 WooCommerce version: 2.3.7
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 3, 2015 at 17:59

    Hello,

    As I see Checkout page is working fine and it’s redirecting to PayPal page after clicking “Place order” button.
    Please clarify with more details what issues you’re experiencing and provide us with wp-admin panel/FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #54571 Copied
    Avatar: Karll
    Karll
    Participant
    April 3, 2015 at 18:04

    I reinstalled woo commerce and done a sale there and it went through, so i think that may have sorted the issue, thanks

    #54572 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 3, 2015 at 18:15

    Hello,

    We’re glad you managed to resolve the problem.
    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    #54575 Copied

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