Forum Replies Created

Viewing 30 posts - 17,491 through 17,520 (of 31,382 total)
1 2 3 … 583 584 585 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 08:20

    Hello,

    I’ve recreated your columns.
    Please check now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #57325 Copied In reply to: 3 Column shortcode staggers text content
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 08:06

    Hello,

    Sorry, but we still can’t connect via FTP getting an error:
    “Login authentication failed”
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #57322 Copied In reply to: Blanco Theme – WP eCommerce: Cannot Complete Purchase in Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 08:03

    Hello,

    You can download the latest plugins versions at the link https://www.8theme.com/download-plugins/ .
    Please provide us with wp-admin panel and FTP credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #57321 Copied In reply to: Various questions regarding TheLeader
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 20:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #57259 Copied In reply to: Show portfolio with grid element of visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 20:15

    Hello,

    I’ve edited the file category-template.php in the directory wp-includes on line 594 and changed the code 'number' => 45, to 'number' => 8,, so now you have 8 tags displayed in the footer.
    Please check.

    Regards,
    Eva Kemp.

    #57258 Copied In reply to: Set a specific number of tags
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:37

    Hello,

    Sorry, but we still can’t log in to wp-admin panel with the provided username and password.
    Please reset the password.

    Thank you.
    Regards,
    Eva Kemp.

    #57244 Copied In reply to: woocommerce category link
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:35

    Hello,

    Please clarify what exactly you need to edit. Please give us a page url.

    Thank you.
    Regards,
    Eva Kemp.

    #57243 Copied In reply to: Edit category pages
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:34

    Hello @priteshaggarwal,

    I’ve installed Ultimate VC Addons plugin.
    Please check it.

    Regards,
    Eva Kemp.

    #57241 Copied In reply to: Error installing Ultimate addons for Visual Composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:25

    Hello,

    You need edit wp-content/themes/royal/framework/portfolio.php , line 9, find
    add_action('init', 'etheme_portfolio_init'); and replace with add_action('init', 'etheme_portfolio_init', 1);. Then you’ll get “Portfolio” option in drop down menu in Post Grid settings.
    We’ll also include this fix in our next update.

    Thank you.
    Regards,
    Eva Kemp.

    #57238 Copied In reply to: Show portfolio with grid element of visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:19

    Hello @mateusp,

    Previously you provided us with the link souplusstore.com.br/store/wp-admin where the site is located in the folder “store”. Ultimate VC Addons plugin is activated there and working fine.
    Now you’re talking about the site souplusstore.com.br (without “store” folder). To avoid misunderstanding please provide us with wp-admin panel and FTP credentials to the correct site.

    Thank you.
    Regards,
    Eva Kemp.

    #57235 Copied In reply to: Video Popup (lightbox) implemented into a button.
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 19:11

    Hello,

    Sorry, but FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #57233 Copied In reply to: Blanco Theme – WP eCommerce: Cannot Complete Purchase in Checkout
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 18:34

    Hello,

    Could you please clarify with more details?
    Where do you want portfolio projects to be shown?
    Please provide us with a direct link where you see the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #57230 Copied In reply to: Show portfolio with grid element of visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 18:31

    Hello,

    Please give us full permissions to view all settings in wp-admin panel.

    Regards,
    Eva Kemp.

    #57228 Copied In reply to: mobile menu not working in royal store
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:53

    Hello @priteshaggarwal,

    You need ask your host to restore the site from back up. They should have backups on a server.

    Regards,
    Eva Kemp.

    #57220 Copied In reply to: Error installing Ultimate addons for Visual Composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:26

    Hello,

    Let us know if any other assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    #57214 Copied In reply to: Visual Composer add-on compatibility
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:25

    Hello,

    You’re using parent theme but to prevent losing changes after theme update you can create it http://codex.wordpress.org/Child_Themes and add the code for Instagram icon.

    Regards,
    Eva Kemp.

    #57213 Copied In reply to: Adding instagram to blog post pages and linking social media
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:22

    Hello @mateusp,

    What plugin are you talking about? As I see Ultimate Addons for Visual Composer and Visual Composer plugins are active and wp-admin panel is accessible.

    Thank you.
    Regards,
    Eva Kemp.

    #57210 Copied In reply to: Video Popup (lightbox) implemented into a button.
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:20

    Hello,

    I’ve added this code in custom css block:

    .with-sidebar #products-grid.products_grid.rows-count4 .product-grid {
    width: 155px !important;
}

    Please check products category page now.

    Regards,
    Eva Kemp.

    #57209 Copied In reply to: Woocommerce Products Not Displaying Correctly on Home Page
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:13

    Hello,

    Sorry, but we need to see your site to investigate the issue.
    Could you please upload it to some web host and provide us with FTP/wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    #57206 Copied In reply to: Drop Down Menu Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #57204 Copied In reply to: Problem with image products
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:11

    Hello,

    Sorry, but we didn’t test that plugin with our theme and we can’t guarantee its full compatibility.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #57203 Copied In reply to: Visual Composer add-on compatibility
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:10

    Hello @priteshaggarwal,

    Now we can’t access your site, there is “Not Found” error.
    Are you making any changes?

    Regards,
    Eva Kemp.

    #57202 Copied In reply to: Error installing Ultimate addons for Visual Composer
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 17:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #57200 Copied In reply to: Add margin on VC elements
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 16:17

    Hello,

    Try to add “Empty Space” element in Visual Composer editor under the “Contact Form” section.

    Thank you.
    Regards,
    Eva Kemp.

    #57181 Copied In reply to: Add margin on VC elements
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 16:10

    Hello @mateusp,

    I’ve checked wp-admin panel and it’s working fine.
    Please try to clear browser cache and check again or check it with another browser.

    Thank you.
    Regards,
    Eva Kemp.

    #57178 Copied In reply to: Video Popup (lightbox) implemented into a button.
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 16:08

    Hello,

    The credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #57177 Copied In reply to: woocommerce category link
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 16:07

    Hello,

    Please give us wp-admin access to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #57175 Copied In reply to: Page in white
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 16:03

    Hello,

    Please update Visual Composer and Ultimate VC Addons to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .
    If the issue still persists please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #57173 Copied In reply to: Woocommerce checkout very slow
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:57

    Hello @mateusp,

    I’ve activated Ultimate VC Addons plugin and custom element are present in Visual Composer editor now.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #57171 Copied In reply to: Video Popup (lightbox) implemented into a button.
    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:26

    Hello,

    That shortcode is added in your post. Please check the post editor, you’ll see it in Text block.

    Regards,
    Eva Kemp.

    #57160 Copied In reply to: Remove some short code
  • 1 2 3 … 583 584 585 … 1,045 1,046 1,047
    Viewing 17,520 results - 17,491 through 17,520 (of 31,382 total)
Viewing 30 posts - 17,491 through 17,520 (of 31,382 total)
1 2 3 … 583 584 585 … 1,045 1,046 1,047

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