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Woocommerce checkout very slow - by lastdock

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

lastdock

Participant

April 15, 2015 at 15:25

Hi, first congrats for your work. The the is amazing.

I only have one problem. When you arrive the checkout and you finish the checkout, you have to wait a lot of time to see the order details.

I have the memory limit to 256 so i dont know why it happens. A lot of people leaves my site thinking they havent done the order and the site have an error.

Thanks so so much.

Please, contact administrator
for this information.

#57158 Copied Theme version: 1.7.1 WooCommerce version: 2.3.7

5 Answers

Eva Kemp

Support staff

April 15, 2015 at 16:03

Hello,

Please update Visual Composer and Ultimate VC Addons to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .
If the issue still persists please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#57173 Copied

lastdock

Participant

April 16, 2015 at 08:22

Thanks for the quick reply!

I upgrade the plugins but still going too slow.

I send you the ftp maybe you could see the problem.

Thanks so much!!!

Please, contact administrator
for this information.

#57327 Copied

Eva Kemp

Support staff

April 16, 2015 at 09:18

Hello,

The FTP credentials are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#57349 Copied

lastdock

Participant

April 16, 2015 at 09:21

Sorry. I give you again.

Thanks!

Please, contact administrator
for this information.

#57350 Copied

Eva Kemp

Support staff

April 16, 2015 at 10:49

Hello,

Thank you. We can connect now, but we can’t edit the files. Please give us permissions for editing.

Thank you.
Regards,
Eva Kemp.

#57376 Copied
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