Forum Replies Created

Viewing 30 posts - 17,521 through 17,550 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:21

    Hello,

    The problem is you’re using low php version: PHP Version 5.2.6.
    It should be at least 5.3. So please ask your host to change it for your site.
    Also ask them to increase post_max_size and upload_max_filesize functions. After that try to activate the theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:17

    Hello @priteshaggarwal,

    Please ask your host to increase values for post_max_size and upload_max_filesize functions. Then install the plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:11

    Hello @mateusp,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:09

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 15:02

    Hello,

    If you want to share items you need leave the default code as it was in shortcodes.php file.
    Please reupload it from the theme package and “share” links should work.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:21

    Hello,

    The link to wp-admin panel is giving 404 error.
    Please check it.
    Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:19

    Hello,

    Please try to add this code in your custom css editor:

    .product-grid .product-image img {
        height: 300px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:06

    Hello,

    Ok, let us know if further assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:03

    Hello,

    In this case add an empty Text widget into “Footer Copyright” area in Appearance > Widgets.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:02

    Hello,

    Thank you.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 14:01

    Hello,

    Please update the theme to the latest 1.7.1 version and the plugins Essential Grid, Ultimate VC Addons, Visual Composer and MasterSlider. You can download them from this link https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of the files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 13:55

    Hello,

    How to create and add widgets is described in our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer (“Second Footer row”). To add credit cards image you need add this code into Text widget in Footer Copyright area in Appearance > Widgets:
    <img src="YOUR_PATH/wp-content/themes/royal/images/assets/payments.png">

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 13:46

    Hello,

    You need edit the file wp-content/themes/legenda/framework/shortcodes.php (find the section “! Share This Product”, line 1238) and edit the links, for example for facebook icon you need edit the code <a href="http://www.facebook.com/sharer.php?u='.$permalink.'&images='.$image.'" target="_blank"><span class="icon-facebook"></span></a> and replace http://www.facebook.com/sharer.php?u='.$permalink.'&images='.$image.' with your Facebook url.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 13:24

    Hello,

    Do you want to edit “Search for products” text in the search bar?
    If so you need edit the file searchform.php in the directory wp-content/themes/blanco on line 11.

    Try to use some SEO plugins to change titles.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 13:15

    Hello,

    I’ve checked Boys Cakes category and the sidebar and products are displayed fine:
    http://storage4.static.itmages.com/i/15/0415/h_1429099998_2358491_89f70bfa8e.png
    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 13:09

    Hello,

    If you want to change “Sale” and “New” icons you need upload your own images or edit the images wp-content/themes/woopress/images/label-new.png and label-sale.png.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:28

    Hello,

    I’ve checked all 10 pages with products and haven’t seen the issue with images. All of them are displayed correctly.
    Did you remove the product where the image was too big?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:23

    Hello,

    We appreciate your understanding.
    Thank you very much.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:21

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:19

    Hello,

    Go to Theme Options > Single Product Page > Custom Tab title and remove the content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:17

    Hello,

    Could you please show a screenshot of the element you want to change color?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:15

    Hello,

    Please provide us with a page link where that content is added and your wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 11:11

    Hello,

    We’ve sent the pages to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 10:30

    Hello @josh_gaskin,

    Please provide us with a page link where sidebar is shown and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 10:27

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 10:26

    Hello,

    If you want to put a phone number beside the logo you need edit header.php file or you can enable top bar in Theme Options > Header and add the content in “Place in header top bar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 10:24

    Hello,

    Try to add this code in custom.css file:

    .product-content-image img {
     height: 160px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 09:39

    Hello @sukhy2001,

    You need ask your host to increase values of post_max_size, upload_max_filesize and memory_limit functions. After that try to activate plugins.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2015 at 09:32

    Hello,

    That content in the file wp-content/themes/woopress/framework/theme-functions.php (from line 3398, find the section “! Footer Demo Widgets”), but we recommend you to create your own footer with static block to avoid overwriting after theme update.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 17,550 results - 17,521 through 17,550 (of 31,382 total)
Viewing 30 posts - 17,521 through 17,550 (of 31,382 total)
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