Forum Replies Created

Viewing 30 posts - 16,861 through 16,890 (of 31,382 total)
1 2 3 … 562 563 564 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 11:00

    Hello,

    I’ve checked your site and all is working fine:
    http://storage1.static.itmages.com/i/15/0428/s_1430214996_7444566_4918a3c97c.png
    http://storage3.static.itmages.com/i/15/0428/h_1430215155_7421816_1f0e7ed8ab.png

    Please clear browser cache and check and check the site in another browser.
    The difference is caused by different themes and plugins versions. Our demo site has old version of the theme and plugins but your theme is updated to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

    #60223 Copied In reply to: demo site version 3
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:42

    Hello,

    We can’t log in to wp-admin panel.
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #60216 Copied In reply to: Menu set to 3 column but is shown only on 2 columns
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:39

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check the issue and show us a product page which is out of stock.

    Thank you.
    Regards,
    Eva Kemp.

    #60215 Copied In reply to: I have a few questions…
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:37

    Hello,

    Please provide us with a direct link where we can see the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #60214 Copied In reply to: Price by user role plugin issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:35

    Hello,

    Add this code <div class="404_img"><img src="path_to_your_image"></div> in the file wp-content/themes/woopress/woocommerce/loop/no-products-found.php (after line 15).

    Thank you.
    Regards,
    Eva Kemp.

    #60213 Copied In reply to: Add image to 404 error page
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:26

    Hello,

    Could you please show a screenshot what you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    #60209 Copied In reply to: Many Things how to do —
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:23

    Hello,

    All issues are caused by some plugin.
    Please disable 3rd-party plugins and check.

    Regards,
    Eva Kemp.

    #60207 Copied In reply to: I cannot enable lightbox for product images
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:16

    Hello,

    Unfortunately this issue should be checked with your host or on WordPress forums. Sorry.

    Regards,
    Eva Kemp.

    #60203 Copied In reply to: Broken Images
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 10:13

    Hello,

    Our demo site uses old Woocommerce plugin version, but in the new WooCommerce version arrows for products quantity have been removed and replaced with the number input type. And now there is no overrides in Legenda for this. Sorry, but this is no theme issue but Woocommerce new feature. You can check it with default WordPress theme, the arrows are missed there too.
    I’ve changed button style for Wishlist in wp-admin panel > Yit Plugins > Wishlist > Colors tab.
    Also please add this code in custom.css file:

    .single-product-page .product-info .single_add_to_wishlist {
 margin-right: 190px;
}

    How to create custom.css you can watch in this tutorial.
    To fix the slider issue add this code in custom.css file:

    .wpb_revslider_element {
    width: 99.3% !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #60201 Copied In reply to: demo site version 3
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 09:48

    Hello,

    Please take our apologies, but we don’t provide extended support for plugins and that is written in our documentation https://www.8theme.com/demo/docs/royal/#!/external_plugins :
    “The plugin activation option was added in the plugin only for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest”.
    So if you need support for plugins you need buy them.
    Please contact the plugin author http://codecanyon.net/item/wordpress-live-chat-plugin/3952877 concerning your issue.

    Thank you.
    Regards,
    Eva Kemp.

    #60199 Copied In reply to: Chat is basically unusable
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 09:37

    Hello,

    We’re sorry for the delay.
    I’ve edited some files in wp-content/themes/royal/woocommerce directory.
    Please check collections category now.

    Thank you.
    Regards,
    Eva Kemp.

    #60192 Copied In reply to: WooCommerce Photography Extension
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 08:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #60170 Copied In reply to: Few issues
    Avatar: Eva
    Eva Kemp
    Participant
    April 28, 2015 at 08:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #60168 Copied In reply to: Returns and Delivery information is not showing plus other issues
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 21:03

    Hello,

    You need comment the code <?php do_action( 'woocommerce_cart_collaterals' ); ?> in the file wp-content/themes/blanco/woocommerce/cart/cart.php on line 144.

    Thank you.
    Regards,
    Eva Kemp.

    #60103 Copied In reply to: Cart – Procedd to Checkout Duplicated
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:41

    Hello,

    Yes, you need overwrite old versions with new ones uploading new plugins folders in wp-content/plugins directory.

    Regards,
    Eva Kemp.

    #60089 Copied In reply to: Sidebar and mobile menu issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:38

    Hello,

    A lot of images are missed in wp-content/uploads directory that are shown in Media section of wp-admin panel. Also there is an error:
    PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/jeffunik72/public_html/exxelmarketing.com/parfumerie2/wp-includes/wp-db.php on line 1975

    You need ask your host to increase memory_limit value and unfortunately you have to reupload missed images.
    Sorry.

    Regards,
    Eva Kemp.

    #60088 Copied In reply to: Broken Images
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #60085 Copied In reply to: How to remove visa, amazon, master card… from footer
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:26

    Hello,

    Did you use any plugins for those widgets to be displayed?
    Please provide us with FTP and wp-admin panel credentials in private content. Also please give a page url where you see the error.

    Thank you.
    Regards,
    Eva Kemp.

    #60083 Copied In reply to: customWCWidgetOnsale: Widget class not found
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:24

    Hello,

    Please try to use this code:

    .widget_nav_menu li a {
    color: grey !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #60081 Copied In reply to: Change link color
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:21

    Hello,

    Sorry, but you may try to use some plugin. Unfortunately there is no such option in the theme.

    Regards,
    Eva Kemp.

    #60079 Copied In reply to: please i am lost.
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:19

    Hello,

    Do you mean “Edit” link near Billing Address section?

    Regards,
    Eva Kemp.

    #60078 Copied In reply to: Menu display issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:13

    Hello,

    Yes, it is. You need update theme to 2.6.3 version.

    Thank you.
    Regards,
    Eva Kemp.

    #60076 Copied In reply to: Legenda Theme – Failure to alert plugin/wordpress updates
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 19:12

    Hello,

    Please add this code in custom.css file:

    li.et-col2.menu-item.menu-item-type-custom.menu-item-object-custom.menu-item-2821 {
  visibility: hidden;
}

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    #60075 Copied In reply to: Legenda Menu Failure
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:59

    Hello,

    In this case remove the previous code and add this one:

    .header-type-3 .main-nav .double-border {
    border-bottom: 4px solid yellow !important;
    padding-bottom: 8px !important;
    margin-bottom: 20px !important;
}

    Regards,
    Eva Kemp.

    #60073 Copied In reply to: Header Split in 2 Colors
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #60069 Copied In reply to: Advanced Shipping Table Issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:50

    Hello,

    Yes, it’s free from the vulnerability. Our developers tested the files and plugins implemented in the theme.

    Thank you.
    Regards,
    Eva Kemp.

    #60068 Copied In reply to: Legenda Theme – Failure to alert plugin/wordpress updates
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:49

    Hello,

    Go to Woocommerce > Settings > Products tab > Display and remove “Shop” page. If Shop page is selected there products load by default and Shop page is default products page.

    Regards,
    Eva Kemp.

    #60067 Copied In reply to: How do I customize SHOP Page?
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:38

    Hello,

    Please show a screenshot where exactly you want to add an image (to which part of the page).

    Thank you.
    Regards,
    Eva Kemp.

    #60065 Copied In reply to: Add image to 404 error page
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:36

    Hello,

    We’ll keep this topic open.
    Unfortunately you have to find the plugin yourself as we can’t guarantee full compatibility of all 3rd-party plugins.
    Please take our apologies.

    Thank you.
    Regards,
    Eva Kemp.

    #60064 Copied In reply to: How to add pages to categories sidebar instead of categories?
    Avatar: Eva
    Eva Kemp
    Participant
    April 27, 2015 at 18:29

    Hello,

    Sorry, but FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #60060 Copied In reply to: Broken Images
  • 1 2 3 … 562 563 564 … 1,045 1,046 1,047
    Viewing 16,890 results - 16,861 through 16,890 (of 31,382 total)
Viewing 30 posts - 16,861 through 16,890 (of 31,382 total)
1 2 3 … 562 563 564 … 1,045 1,046 1,047

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