Forum Replies Created

Viewing 30 posts - 15,511 through 15,540 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 17:41

    Hello,

    The reason is an anchor “business-structures1” is placed in home page. Unfortunately “return to previous page” link doesn’t redirect to anchors but to pages.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 17:29

    Hello,

    Add this code in custom.css file:

    .filter-wrap, .sidebar-widget .widget-title {
        border-top: none;
        border-bottom: none;
    }
    .product-categories > li > a {
        padding: 7px 0px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 17:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 17:22

    Hello,

    I’ve created a test file in the directory wp-content/themes/royal/framework/inc/really-simple-captcha/tmp, but the link http://www.zujiss.com/wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/test.php gives 404 error, that the file can’t be found. If you check the directory wp-content/themes/royal/framework/inc/really-simple-captcha/tmp you’ll see the file test.php exists.
    So the problem is with your server configuration.
    Please contact your hosting provider again.
    The issue isn’t related to the script but to the server.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 16:13

    Hello,

    Try to set images settings for products as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/woocommerce
    After that regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 16:03

    Hello,

    Add this code in custom.css file:

    .product-navigation .prev-product::before, .product-navigation .next-product::before {
        top: 4px !important;
    }
    .owl-controls .owl-prev::before, .owl-controls .owl-next::before {
       top: 12px !important;
    }
    .etheme_widget_search {
        width: 280px !important;
    }
    .header-type-12 {
      margin-top: 5px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 15:51

    Hello,

    I’ve checked “Return to previous page” link and it’s working fine.
    Please clarify how we can replicate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 15:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 15:44

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 15:44

    Hello,

    I’ve added the lines with the shortcode [title][/title].
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 14:57

    Hello,

    Unfortunately you can remove all breadcrumbs using this code in custom.css file:
    .woocommerce-breadcrumb {display: none !important;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 14:55

    Hello,

    Please provide us with a page link for what categories you want to change order.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 14:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 14:11

    Hello,

    I’ve added 2 widgets Woocommerce layered nav and Woocommerce product categories into “Shop Sidebar” area in Appearance > Widgets.
    Now filter and product categories are shown in the sidebar on product pages.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 14:07

    Hello,

    If you made any changes in the original theme files then you need create a child theme http://codex.wordpress.org/Child_Themes and copy modified files into there. After that you’ll be able to update the theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 13:44

    Hello,

    As you can see on our demo site https://www.8theme.com/demo/classico/variant1/categories/ there is no such feature. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 13:10

    Hello,

    I’ve told you in the previous post how to change images sizes:

    You can change images sizes in Woocommerce > Settings > Products tab > Display > Product Images > Catalog Images.
    After that regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Also please show a screenshot what bar you mean on the Shop page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 13:00

    Hello,

    You can upload your screenshot to some image storage, for example http://imgur.com/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 12:58

    Hello,

    I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/woopress.
    Please clear browser cache and check translation on Cart and Checkout pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 12:51

    Hello,

    I’ve reuploaded Woocommerce plugin folder.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 12:22

    Hello,

    You can change images sizes in Woocommerce > Settings > Products tab > Display > Product Images > Catalog Images.
    After that regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 12:18

    Hello,

    I’ve activated parent theme.
    Please clear your browser cache and check site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 12:13

    Hello,

    You can translate “Shipping and Handling” text in the file wp-content/themes/woopress/woocommerce/cart/cart-shipping.php (line 22) and “Note:” is in the file wp-content/themes/woopress/woocommerce/cart/cart-totals.php (line 84).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:56

    Hello,

    Please take our apologies, but we mentioned on our site that the theme fully supports Woocommerce plugin https://wordpress.org/plugins/woocommerce/ and not additional Woocommerce plugins. As you know there are a lot of other plugins created by Woocommerce but we can’t test all 3rd-party plugins.
    We hope you can understand how much work it will create when checking all existing plugins.

    By the way we can’t connect via FTP getting this error:
    http://storage3.static.itmages.com/i/15/0522/h_1432291922_9080855_a17ae9e062.png

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:50

    Hello,

    I’ve updated the plugins for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:38

    Hello,

    Unfortunately now wp-admin panel credentials are incorrect.
    Please check them.

    2. Concerning the footer you can import it in wp-admin > Tools > Import > WordPress and import footer variant that you can found in the theme package in “XML Files” folder > “Footer variants” folder.
    Then you’ll see that footer in Static Block section.
    Go to Appearance > Widgets > “Footer Area” and drag “Static Block” widget in there select the block that you imported.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:30

    Hello,

    The problem is caused by Password Protected plugin. I’ve disabled it and now Facebook share link is showing correct information:
    http://storage2.static.itmages.com/i/15/0522/h_1432290572_5821222_4858906aae.png

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:11

    Hello,

    Sorry for a delay.
    The problem is caused by your server limits.
    You need ask your server administrator to set permissions for files to 777:
    http://gyazo.com/6261e300f3e9bce00bc94826245750a2
    After that check registration page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:10

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 22, 2015 at 11:09

    Hello,

    I’ve removed this shortcode [product_categories] from your Shop page and selected “Show categories and subcategories” in Woocommerce > Settings > Products tab > Display > Shop Page Display.
    Please clear your browser cache and check Shop page now.
    Also provide us with FTP credentials.
    We’ll update plugins for you.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 15,511 through 15,540 (of 31,382 total)
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