Shop-product categories don't line up

This topic has 29 replies, 5 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 09:25

    Hi All,

    Just wondering on how I can remove the the products showing underneath the categories as per the sample rose variant shop tab? and the product tabs not aligning..

    Thanks

    Please, contact administrator
    for this information.
    28 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 22, 2015 at 09:44

    Hello,

    Could you please clarify with more details what exactly you want to remove and show us screenshots?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 09:49

    not sure on how to upload a screen shot, but i will direct you via link..

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 09:51

    my apologies,

    Hi Robert

    and thank you for looking after my case..

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 22, 2015 at 10:00

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update theme.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 10:05

    Hi Robert,

    ok, i will try thank you

    Avatar: Brian Johnson
    Brian Johnson
    Member
    May 22, 2015 at 10:17

    Hello

    Also please go to the shop page abd remove categories shortcode. You may use following method to display categories:Show categories and subcategories and not the Show products . Woocommerce > Settings > Products tab > Display > Shop Page Display.

    With best regards
    Brian Johnson

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 11:00

    Hi Robert,

    Updated the theme, I’m still having the same problems, most plugins fail when updating, and vc add-on won’t accept license at all?

    Thanks

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 11:08

    Hi Robert,

    please see error message below

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2015 at 11:09

    Hello,

    I’ve removed this shortcode [product_categories] from your Shop page and selected “Show categories and subcategories” in Woocommerce > Settings > Products tab > Display > Shop Page Display.
    Please clear your browser cache and check Shop page now.
    Also provide us with FTP credentials.
    We’ll update plugins for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2015 at 11:10

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Eva Kemp.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 11:14

    Hello Eva,

    Thank you so much, you have helped me before with my magento website, you were and still are terrific..

    details below

    Thank you again..

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2015 at 11:50

    Hello,

    I’ve updated the plugins for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 11:53

    Hi Eva,

    Wonderful and thank you very much, you all have been very very helpful.

    Thank you again, also how do i make the shop image a fraction smaller?

    Pav

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 11:57

    thank you

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    May 22, 2015 at 12:08

    Hello,

    please show us on screenshot what shop images you want to change and how.

    Regards,
    Stan Russell.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2015 at 12:22

    Hello,

    You can change images sizes in Woocommerce > Settings > Products tab > Display > Product Images > Catalog Images.
    After that regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 12:42

    Hi,

    great and thank you..

    i like the bar that was on the shop page product categories that went across, it has disappeared now?

    Thanks

    how do i upload screenshot?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 22, 2015 at 12:54

    Hello,

    Yon can use LightShot program to provide us with screenshots.
    Here is link: https://app.prntscr.com/en/index.html

    Regards,
    Robert Hall.

    Avatar: pavz
    Pav
    Participant
    May 22, 2015 at 12:58

    Hi Robert,

    i have the screen shot how do i attach please..

    Thank

  • 1 2
    Viewing 20 results - 1 through 20 (of 29 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.