Forum Replies Created

Viewing 30 posts - 15,091 through 15,120 (of 31,382 total)
1 2 3 … 503 504 505 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:34

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    #67103 Copied In reply to: Widgets in Footer disappear after WooCommerce Update
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:31

    Hello,

    Are you trying to add custom tab for a product?

    Regards,
    Eva Kemp.

    #67101 Copied In reply to: Custom Fields
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:29

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #67100 Copied In reply to: duplicate carts
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:27

    Hello,

    I’ve disabled Ajax “Add to Cart” in Theme Options > Single Product Page and variation is shown correctly now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #67099 Copied In reply to: Problem with Variation product in Greek language
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67097 Copied In reply to: Responsive layout issues
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67096 Copied In reply to: Several Problems with the Theme
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:10

    Hello,

    We need to find why emails can’t be sent and it can be written in mail logs, so please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #67095 Copied In reply to: Problem with contact form & Woocommerce maling
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:09

    Hello,

    Such issue was present if cache plugin was used. We fixed it in 1.8 version. Are you using updated theme version?

    Thank you.
    Regards,
    Eva Kemp.

    #67094 Copied In reply to: Previous page cart problem
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67092 Copied In reply to: 404 errors on Portfolio items
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:06

    Hello,

    There is no such option. Sorry.

    Regards,
    Eva Kemp.

    #67091 Copied In reply to: Mail Subscription
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:06

    Hello,

    Please add this code in custom.css file:

    table.variations select, .coupon input[type="text"], .before-checkout-form .checkout_coupon input[type="text"] {
 color: black !important;
}

    Regards,
    Eva Kemp.

    #67090 Copied In reply to: Change color in Coupon and Variable size/color
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 08:00

    Hello,

    What exactly do you want to change in the icon? If you want to edit the text then you need modify the file wp-content/themes/royal/woocommerce/loop/sale-flash.php (line 25).

    Regards,
    Eva Kemp.

    #67089 Copied In reply to: Problems with "On Sale" icon with new Woocommerce update
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2015 at 07:53

    Hello @glenngtr,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67088 Copied In reply to: How to add tab bars in product page?
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 19:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67063 Copied In reply to: Cart Problem
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 19:07

    Hello,

    I’ve updated Permalinks settings.
    Please check Portfolio page now.

    Regards,
    Eva Kemp.

    #67062 Copied In reply to: 404 errors on Portfolio items
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 19:02

    Hello,

    The same problem persists with default WordPress theme. You can check it activating Twenty Fifteen theme in Appearance > Themes. Cart page is empty there too. So the issue isn’t related to our theme.
    It may be caused by 3rd-party plugins you’re using, try to disable them and contact Woocommerce support team to investigate the issue with default WordPress theme.

    Thank you.
    Regards,
    Eva Kemp.

    #67060 Copied In reply to: Cart Problem
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 18:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67057 Copied In reply to: Woocommerce sorting in Product Categories
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 18:38

    Hello @Joost,

    Please reupload original file archive-product.php from your theme package to the directory wp-content\themes\idstore\woocommerce.
    Then you need edit the file wp-content\themes\idstore\woocommerce\archive-product.php on line 62, you’ll see the code <? if(isset($cat->description) && $cat->description !='' && !is_shop()) {, just add “php” at the beginning so it will be <?php if(isset($cat->description) && $cat->description !='' && !is_shop()) {.
    After that check your site.

    Regards,
    Eva Kemp.

    #67056 Copied In reply to: idstore v3.8 error shown archive-product.php on line 68 at menu shop-2
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 18:18

    Hello,

    Please check with your host if your database uses correct encoding.
    All tables should have utf8 charset.

    Thank you.
    Regards,
    Eva Kemp.

    #67053 Copied In reply to: Problem with Variation product in Greek language
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67048 Copied In reply to: http://abejagrow.com/beta/producto/triagle-pack-ata-organics/
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:58

    Hello,

    Please give us FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #67047 Copied In reply to: Cart Problem
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:57

    Hello,

    Please try to upload high resolution image for one product just to test it.

    Thank you.
    Regards,
    Eva Kemp.

    #67046 Copied In reply to: Product Images not changing
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:56

    Hello,

    I’ve reuploaded the file theme-functions.php in the directory public_html/fearlessandframed/wp-content/themes/Legenda April 2015/framework. The issue should be fixed now.

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #67045 Copied In reply to: Contact Form is Saying 'Undefined'
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:52

    Hello,

    Those texts can be translated in .po file in the directory wp-content/themes/legenda/languages.
    Please read our documentation how to translate the theme correctly:
    https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    #67044 Copied In reply to: Translation
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:48

    Hello,

    To change font for menu items add this code in custom.css file:

    #main-nav > ul > li > a {
    font-size: 13px !important;
    font-family: open sans;
    color: red;
}

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    #67043 Copied In reply to: How to change fonts in the navigation menu
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 17:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67041 Copied In reply to: Blanco Fatal Error WooCommerce 2.3.9 ??
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 16:23

    Hello,

    I’ve checked in Chrome and Firefox browsers and margin is shown:
    http://storage4.static.itmages.com/i/15/0529/h_1432912909_8595061_a84514dde7.png
    What browser are you checking in? Is it updated to the latest version?

    Regards,
    Eva Kemp.

    #67033 Copied In reply to: Icon box RTL
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 16:20

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Thank you.
    Regards,
    Eva Kemp.

    #67032 Copied In reply to: everything is aligning to the left
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 16:12

    Hello,

    I’ve added margin value in the row settings:
    http://storage2.static.itmages.com/i/15/0529/h_1432912264_5162582_f737a0f9e3.png

    Please check now.

    Regards,
    Eva Kemp.

    #67031 Copied In reply to: video is not placed in center of page?
    Avatar: Eva
    Eva Kemp
    Participant
    May 29, 2015 at 16:05

    Hello,

    You can try to add this code in style.css file of your child theme:

    .product-images-slider .owl-controls .owl-buttons div {
  height: 350px;
}
.product-images-slider, .sxy-zoom-container {
    width: 350px !important;
}

    Regards,
    Eva Kemp.

    #67028 Copied In reply to: Product Images not changing
  • 1 2 3 … 503 504 505 … 1,045 1,046 1,047
    Viewing 15,120 results - 15,091 through 15,120 (of 31,382 total)
Viewing 30 posts - 15,091 through 15,120 (of 31,382 total)
1 2 3 … 503 504 505 … 1,045 1,046 1,047

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