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Viewing 30 posts - 14,551 through 14,580 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 13:01

    Hello,

    Please provide us with wp-admin panel and FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 10:02

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 09:53

    Hello,

    Please show us an example of a page where you can’t leave a review and provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 09:39

    Hello,

    Unfortunately there is no such option in the theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 09:37

    Hello,

    We didn’t get the credentials.
    When you write login details in private content you need also write something in the public editor to make the private message posted.

    Please try to resend the details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 09:34

    Hello,

    I’ve changed products number to 20 in Settings > Reading > Blog pages show at most. Please check products category now.
    And I’ve added this code in custom.css file to fix breadcrumbs image:

    .bc-type-3 {
     background-size: 100% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 09:06

    Hello,

    Unfortunately for now there is no such possibility. We’ll fix it in the next theme update. Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 08:54

    Hello,

    Please add this code in custom.css file:

    .products-tabs .tab-title:nth-child(3):after {
      display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 08:42

    Hello,

    Please provide us with wp-admin panel and FTP credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 08:37

    Hello,

    Please read our documentation how to translate the theme:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 08:13

    Hello,

    You can translate filters in Essential Grid settings, edit a grid you created and in Nav-Filter-Sort tab you’ll find these settings: http://box.everhelper.me/attachment/168674-ZQPwVIkJIuXb1EP4/screen.png
    Please read how to create a grid: http://essential.themepunch.com/documentation/#creating_your_first_grid

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 21:27

    Hello,

    You can import collection.xml file in Tools > Import > WordPress > upload chosen collection.xml file, press “Upload File” and import. Check “Download and import file attachments” and press “Submit” button
    You can find this file in the theme package that you downloaded in “XML Files” folder and in “Additional Pages” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 16:09

    Hello,

    1. You can translate “Categories” in Appearance > Widgets, just add “Woocommerce Product Categories” widget to “Shop Sidebar” area and write your title.
    “return to previous page” can be translated in .po file in wp-content/themes/royal/languages directory.

    2. Please add this code in custom.css file:

    .product-information .price {
        display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 15:42

    Hello,

    Could you please clarify the issue with slider arrows?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 15:29

    Hello,

    The same issue persists with default WordPress theme too. You can check it yourself activating Twenty Fifteen theme in Appearance > Themes. In this case we recommend you to contact Woocommerce support to investigate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 13:42

    Hello,

    You can change that image in 8Theme Options > General > Header Settings > Breadcrumbs background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 13:41

    Hello,

    That notice doesn’t affect your site work at all. You can hide it. Are Woocommerce emails delivered successfully if you enable default WordPress theme, Twenty Fifteen for example?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 13:39

    Hello,

    Go to Appearance > Menus and select “Product Categories” in Screen Options at the top of the page. Then you’ll see the categories on the left side and will be able to add them to your menu.

    Yes, you can update Woocommerce plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 13:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 13:30

    Hello,

    What is url to wp-admin panel?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 12:44

    Hello,

    Please ask your host to check mail logs on a server. There should be notices why messages can’t be delivered via your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 11:52

    Hello,

    I’ve changed Scroll Effect in the row settings where you added background images. Please clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 11:40

    Hello,

    I’ve added margin value for the column:
    http://storage4.static.itmages.com/i/15/0612/h_1434105598_5048839_32a4db909b.png

    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 11:26

    Hello,

    Please try to increase memory_limit value or ask your host to do this. After that try to add menu items.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 11:22

    Hello,

    In this case you have to edit header.php file to customize it to your needs.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 10:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 10:43

    Hello,

    1. Please read this article how to remove Reviews tab:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    2. Add this code in custom.css file:

    .single-product-page .product-info .single_add_to_cart_button {
      color: black !important;
      background-color: transparent !important;
      border: 1px solid grey !important;
      font-size: 13px !important;
    }
    .single-product-page .product-info .single_add_to_cart_button:hover {
      color: red !important;
      border: 1px solid red !important;
    }

    3. To get Visual Composer editor shown in Static Blocks go to Visual Composer in wp-admin panel > Settings > Content Types > tick “Static Block”.

    4. That message won’t affect your site work at all. You can hide it without any worries.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 10:35

    Hello,

    What is the url to WHM panel?
    Could you please provide us with FTP host, FTP login, FTP password to be able to access your FTP account?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 10:03

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 12, 2015 at 10:00

    Hello,

    Could you please show us pages where you saw that feature in the detail page? Are you talking about single product page? If so that feature was created only for single product pages and can be disabled in Theme Options > E-Commerce > Single Product Page > Ajax “Add to Cart” > Off.
    It can’t be done for Shop page. We’re sorry.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,551 through 14,580 (of 31,382 total)
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