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Woocommerce not sending any email - by dezvolta

This topic has 4 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: dezvolta
    dezvolta
    Participant
    June 12, 2015 at 12:36

    Hello

    I purchased your theme. Woo-commerce is not sending any emails what so ever. Kindly let me know regarding this. I have configured everything there.

    Best Regards
    Anand

    Please, contact administrator
    for this information.
    #69390 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2015 at 12:44

    Hello,

    Please ask your host to check mail logs on a server. There should be notices why messages can’t be delivered via your site.

    Regards,
    Eva Kemp.

    #69394 Copied
    Avatar: dezvolta
    dezvolta
    Participant
    June 12, 2015 at 12:48

    Did you check my wordpress login and Cpanel info? Whenever i login into Woocommerce admin i get some strange message that Theme files is not upto date when compared to Woocommerce version. I use Google apps for business for email. Please advice. This is the only thing stopping me from taking the web live.

    #69395 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2015 at 13:41

    Hello,

    That notice doesn’t affect your site work at all. You can hide it. Are Woocommerce emails delivered successfully if you enable default WordPress theme, Twenty Fifteen for example?

    Regards,
    Eva Kemp.

    #69417 Copied
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