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Looks strange on chrome - by websol - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

websol

Participant

June 5, 2015 at 08:24

Hi, please check the site as when you scroll so far down it looks strange on chrome and the panels are not loading correctly?

http://staging.singularsoul.com

Any ideas ? seems fine elsewhere.

Thanks

#68192 Copied

11 Answers

Robert Hall

Support staff

June 5, 2015 at 08:30

Hello,

I’ve just checked your site with Chrome and it’s working perfect.
Maybe provide screenshot for our better understanding and highlight what exactly you mean.

Also please update your browser and clean cache.

Regards,
Robert Hall.

#68194 Copied

websol

Participant

June 10, 2015 at 08:48

Please see the attached image. Safari on the left, Chrome on the right. It only appears to be this section of the homepage it acts up, the 2 panels are half blank.

It takes a while but then finally comes through but it is not good for first impression on chrome.

http://postimg.org/image/4yq2cwmy5/

Please, contact administrator
for this information.

#68972 Copied Theme version: latest

Eva Kemp

Support staff

June 10, 2015 at 09:37

Hello,

Please update the theme and plugins as you were suggested in the other topic.

Regards,
Eva Kemp.

#68987 Copied

websol

Participant

June 11, 2015 at 02:36

I just updated all theme files via FTP. Cleared cache, still does not load correctly on these 2 areas.

Any ideas?

Thanks

#69184 Copied

Eva Kemp

Support staff

June 11, 2015 at 14:12

Hello,

You didn’t update required plugins. Please do this. You can download them at this link: https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#69228 Copied

websol

Participant

June 12, 2015 at 03:05

Hi,

I have updated the plugins now but the problem still exists.

#69311 Copied

Robert Hall

Support staff

June 12, 2015 at 07:46

Hello,

Please provide us with FTP credentials in Private Content and correct folder to your site.

Regards,
Robert Hall.

#69321 Copied

websol

Participant

June 12, 2015 at 10:05

Hi, FTP details below.

Please, contact administrator
for this information.

#69364 Copied

Eva Kemp

Support staff

June 12, 2015 at 11:52

Hello,

I’ve changed Scroll Effect in the row settings where you added background images. Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#69384 Copied

websol

Participant

June 18, 2015 at 02:38

Thanks! great help.. working perfectly now.

Am I correct in saying I could not use parrallax bg with all my rows then? I see that a couple have been turned off where the issue was presenting itself to make it work… so just wondering

#70146 Copied

Eva Kemp

Support staff

June 18, 2015 at 08:52

Hello,

We’ll investigate this bug and try to fix it in the next update.
Sorry for inconveniences.

Regards,
Eva Kemp.

#70175 Copied
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