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Viewing 30 posts - 14,521 through 14,550 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 17:37

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded when updated to 2.7.1 version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 17:34

    Hello @rpalach,

    Please provide us with FTP and wp-admin panel credentials in Private Content and we’ll help you to update the theme. Confirm you have backup and we’ll proceed with the update process.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 17:25

    Hello @saphiloche,

    Please give us full access to wp-admin panel and not just to My Account page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 17:23

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 17:18

    Hello,

    Try to change content color in custom.css file:

    .content-article p {
     color: #767676 !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 16:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 16:42

    Hello,

    You can change cart icon adding this code in custom.css file:

    .header-type-3 .shopping-cart-link::before {
        content: "url(http://path_to_your_image)";
    }

    “header-type-3” means number of the header type you selected in Theme Options > Header.
    How to create custom.css you can watch in this tutorial.

    To change “Cart” text you need edit the file wp-content/themes/legenda/framework/woo.php (line 931) and edit the code <?php _e('Cart', ETHEME_DOMAIN) ?>

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:37

    Hello,

    I’ve set correct IDs in the elements settings of VC editor for French and English versions. Please clear browser cache and check your site now.
    Please note you’re using different pages for French and English versions, so the ids for products and categories are different.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:36

    Hello,

    I’ve set correct IDs in the elements settings of VC editor for French and English versions. Please clear browser cache and check your site now.
    Please note you’re using different pages for French and English versions, so the ids for products and categories are different.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:11

    Hello,

    1. Please provide us with wp-admin panel credentials and show page links where products are duplicated.

    2. I’ve checked “DINING ROOM” category and haven’t seen any issues with the images. Please show a screenshot.

    3. Sorry, there is no such widget in the theme.

    4. Try to use this code in custom.css file:

    .container {
        width: 90% !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    5. You can assign a role to a user in WP admin:
    https://en.support.wordpress.com/user-roles/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:01

    Hello,

    1. Please update the theme to the latest version and Woocommerce as well. Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    2. You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    3. You should ask your hosting provider about it.

    4. The reason is the path to image is taken as /home/liebherr/public_html/liebherr/wp-content/uploads/2015/04/cigara.jpg instead of /home/liebherr/public_html/wp-content/uploads/2015/04/cigara.jpg. You should check settings on a server where this folder “liebherr” is written and change the path.

    5. Please add this code in custom.css file:

    .product_meta > span {
        display: none !important;
    }

    6. Add this code in custom.css:

    .product {
        margin-bottom: -40px !important;
    }

    7. Sorry, but there is no such option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:27

    Hello,

    As I see you didn’t update the plugins Revolution Slider, Ultimate VC Addons, Essential Grid. Please update them https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:21

    Hello,

    We’re glad you managed to resolve the issue.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:19

    Hello,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:19

    Hello,

    Yes, you’re right.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:17

    Hello,

    You need add attributes in Products > Attributes and then create variable products as described in the documentation that my colleague provided you with:
    http://docs.woothemes.com/document/variable-product/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:15

    Hello,

    I’ve just tried to buy a product and it has been added to the cart successfully:
    http://storage2.static.itmages.com/i/15/0615/h_1434370471_5309368_39d630867b.png

    Please clear your browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:13

    Hello,

    Please provide us with wp-admin panel credentials in private content and specify what changes you want to make.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:11

    Hello,

    Sorry, but your query is unclear.
    Please show us a screenshot what problem you’re experiencing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:09

    Hello,

    In the FAQ element settings you need select “Closed” in “Default state” field.
    To change color add this code in custom.css file:

    .tabs.accordion .tab-title::before {
       background-color: white !important;
    }
    .tabs.accordion .tab-title {
       background-color: green !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:06

    Hello,

    Unfortunately there is no such option.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 13:02

    Hello,

    I’ve activated Wishlist plugin and the page http://seemenowapparel.com/wishlist/ is working now. Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 08:30

    Hello,

    Please add this code in custom.css file:

    .fixed-header-area .header-logo img {
     display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 08:16

    Hello,

    1. Please take our apologies but we don’t provide support for 3rd-party plugins.

    2. The problem is caused by “Ultimate Social Media PLUS” plugin. When I deactivated it Pinterest icon was correct. Please check it yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 08:04

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 13:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 13:24

    Hello,

    Please give us access to your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 13:22
    Avatar: Eva
    Eva Kemp
    Participant
    June 13, 2015 at 13:16

    Hello,

    You need add Woocommerce Product Categories widget into Shop Sidebar area in Appearance > Widgets and write your title there.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,521 through 14,550 (of 31,382 total)
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