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"Your shopping cart is empty" Upon Checkout

This topic has 4 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: cowe
    cowe
    Participant
    June 13, 2015 at 22:08

    Hello

    why do I get the message “Your shopping cart is empty” when I try to buy something?

    Best Regards

    Please, contact administrator
    for this information.
    #69504 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2015 at 13:15

    Hello,

    I’ve just tried to buy a product and it has been added to the cart successfully:
    http://storage2.static.itmages.com/i/15/0615/h_1434370471_5309368_39d630867b.png

    Please clear your browser cache and check again.

    Regards,
    Eva Kemp.

    #69555 Copied
    Avatar: cowe
    cowe
    Participant
    June 15, 2015 at 23:08

    Hello Eva,

    thanks. Have you tried to upload some pictures?

    If we try to upload some pictures we get the message,that the Shopping cart is empty. I asked the plugin developer he said, its a problem of the theme.

    Best Regards

    #69690 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2015 at 07:55

    Hello,

    I’ve uploaded an image and the product has been added to the cart successfully again:
    http://storage2.static.itmages.com/i/15/0616/h_1434437673_9114546_2197679eaf.png

    Regards,
    Eva Kemp.

    #69718 Copied
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