Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Unfortunately if you want to get support from the plugin authors you have to buy the plugin directly from them. As you can see yourself the issue with modal box persists with default WordPress theme too, so the problem is related to the plugin. That’s why you need ask Ultimate VC Addons developers to investigate this issue.
Please take our apologies but the only way to get support from them you have to purchase their product.

Thank you for understanding.
Regards,
Eva Kemp.

Hello,

Your credentials to wp-admin panel are incorrect. Please check them.
Are you using the latest versions of Ultimate VC Addons and Visual Composer plugins? You can download them here: https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

Hello,

Please don’t replace the whole code. I edited it and you changed it again.
I’ve edited it again and now plus icons are shown:
http://storage2.static.itmages.com/i/15/0627/h_1435389648_2662046_fda0263ce2.png
Also I’ve added this code to change cart icon:

.ico-sum {
    width: 18px;
    height: 21px;
    background: transparent url("https://www.8theme.com/demo/royal/wp-content/themes/royal/images/sprite/icons.png") no-repeat scroll 0px 0px;
    display: block;
    top: 0px;
}
.cart-bag .ico-sum::before {
   display: none !important;
}

Please check.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials then.

Thank you.
Regards,
Eva Kemp.

Hello,

As I see the image is shown fine:
http://storage4.static.itmages.com/i/15/0626/h_1435343464_3204024_408e39f3e8.png
Please provide us with a direct link where you have issues.

Regards,
Eva Kemp.

Hello,

We’re glad the issue has been resolved.

Regards,
Eva Kemp.

Hello,

Go to Appearance > Menus > Manage Locations tab > select your menu for “Main menu (left, default)”.

Regards,
Eva Kemp.

Hello,

Sorry, but in this case you have to contact some web developers. We don’t have such features.

Regards,
Eva Kemp.

Hello,

You have to edit the file header-structure-*.php file in the directory wp-content/themes/royal/headers (what file to edit depends on your header type you selected in Theme Options > Header).
We recommend to make changes in a child theme to avoid losing modifications after theme update.

Regards,
Eva Kemp.

Hello,

We’re glad the issue has been resolved.
Don’t hesitate to contact us if there are any questions.

Regards,
Eva Kemp.

Hello,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.fixed-header-area .collapse {
    width: 100% !important;
}

Regards,
Eva Kemp.

Hello,

We can’t connect to your server via FTP getting this error:
Error: The data connection could not be established: EHOSTUNREACH – No route to host

Please check it.

Regards,
Eva Kemp.

Hello,

Please go to Products > edit a product and find “Hover image” option at the bottom of the page editor.
Then go to 8Theme Options > E-Commerce > Products Page Layout > Product Image Hover > Swap.

Regards,
Eva Kemp.