Forum Replies Created

Viewing 30 posts - 12,181 through 12,210 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 17:39

    Hello @shivas-irons,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 17:10

    Hello @Benny,

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 17:09

    Hello,

    Now your site is giving “403 – forbidden” error.
    Have you restricted access to the site? Please check it with your hosting provider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 17:07

    Hello @sebdicam,

    To hide arrows in slider add this code in custom.css:

    .hesperiden.tparrows {
       display: none;
    }

    Sorry, but footer query is a bit unclear. Do you want to remove footer on home page or from all pages?
    Please clarify with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:59

    Hello @Fred,

    You’re getting these emails because you wrote your query in the public topic, you didn’t create your own topic.
    Also you were replied the following:

    Unfortunately we still can access neither WP Dashboard nor FTP account. Please view the screenshot:
    http://storage4.static.itmages.com/i/15/0728/h_1438076980_2545152_09137c759e.png
    Please ask your hosting provider support if there are any restrictions on a server. Perhaps they set up Firewall on a server which blocks the access.

    Please check the access problem with your hosting provider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:55

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:53

    Hello,

    You haven’t updated Visual Composer plugin.
    Update it as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:51

    Hello,

    Go to Appearance > Menus, tick “Description” in Screen Options at the top. Then edit each menu item and delete description.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:48

    Hello @Benny,

    To change background color for mobile menu use this code in custom css:

    .st-menu, .mobile-nav-heading.close-mobile-nav {
      background-color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:39

    Hello,

    1. When you’re logged in to your account in the forum you can create a topic this way:
    http://storage4.static.itmages.com/i/15/0818/h_1439912181_7280729_ddf3aaac68.png

    2. You need update the theme via FTP.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    3. Please specify the word you want to change color for and we’ll provide css code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:33

    Hello,

    I’ve checked products page in Chrome and variations are selected successfully:
    http://storage1.static.itmages.com/i/15/0818/h_1439911939_9016747_16391b54c8.png

    Please clarify how we can replicate the issue and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:30

    Hello,

    You need edit the file wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php in line 57 and write color value instead of 0, 0, 0.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:26

    Hello,

    You need update Visual Composer and Ultimate VC Addons plugins to the latest versions https://www.8theme.com/download-plugins/ . After that try to set a link.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:22

    Hello @sebdicam,

    I’ve set 1200 in “Large resolution from” field in Theme Options > Responsive. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 16:16

    Hello,

    We’re glad you have found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 15:27

    Hello,

    I’ve edited your static block and added copyright content to Text element under Widgetised Sidebar. Please check footer now.
    To make footer shorter add this code in custom.css file:

    .main-footer {
       padding-bottom: 0px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 15:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:41

    Hello,

    I’ve edited the file wp-content/themes/blanco/code/shortcodes.php in line 144 and changed the link http://maps.google.com/maps/api/js?sensor=false to //maps.google.com/maps/api/js?sensor=false.
    Please clear browser cache and check the map now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:32

    Hello,

    I checked shipping information in “Your order” section in IE, Firefox browsers and it’s changed when other country is selected. Try to disable cache plugin, clear all browsers cache and cookies and check once more.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:22

    Hello,

    I’ve added this code in 8Theme Options > Typography > Custom CSS > Custom CSS for mobile:

    .tabs .tab-content .wpb_video_widget.wpb_content_element.vc_custom_1439894318506  {
        margin-bottom: 40px;
    }

    Please check tab content now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:16

    Hello,

    Try to use this code in custom.css file to hide white lines:

    .vc_custom_1439394796310 {
      padding-bottom: 280px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:08

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/woopress directory and now Wishlist page is working. Clear browser cache and check. Your previous “woocommerce” folder has been renamed to “woocommerce_old”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:07

    Hello @sebdicam,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 14:02

    Hello,

    As I see video is shown on mobile devices:
    http://storage2.static.itmages.com/i/15/0818/h_1439902906_8200613_e78c7f48ea.png

    Please clarify your issue with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 13:47

    Hello,

    The same problem with slider persists with default WordPress theme – Twenty Fifteen too.
    You need contact Revolution Slider authors http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments concerning this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 18, 2015 at 13:20

    Hello @sebdicam,

    Please read our documentation how to customize menu:
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
    How to add custom font you can read in this article:
    http://premium.wpmudev.org/blog/custom-fonts-css/?ht2&utm_expid=3606929-49.jXdAmx05R2i4dJEDhtW_tA.1&utm_referrer=https%3A%2F%2Fwww.google.com.ua

    Regards,
    Eva Kemp.

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Viewing 30 posts - 12,181 through 12,210 (of 31,382 total)
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