Forum Replies Created

Viewing 30 posts - 11,311 through 11,340 (of 31,382 total)
1 2 3 … 377 378 379 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:56

    Hello @WUNDERJUNGE,

    Go to Theme Options > Header > Logo image.

    Regards,
    Eva Kemp.

    #84939 Copied In reply to: Woopress WordPress Plugins
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:36

    Hello,

    Could you please clarify the issue with more details?
    What do you want to change? Pleas show a screenshot of the problem.

    Thank you.
    Regards,
    Eva Kemp.

    #84934 Copied In reply to: Problems with responsive in tablets
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:34

    Hello,

    I tried to restore password to my gmail address and the email was delivered successfully:
    http://storage1.static.itmages.com/i/15/0907/h_1441610995_3312936_a9a14eedd3.png

    Try to check logs for email address where emails should be sent.
    Sorry, but I don’t see any issues from our end.

    Regards,
    Eva Kemp.

    #84933 Copied In reply to: Password Reset Emails Not Sending
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:25

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #84931 Copied In reply to: Translate difficulties
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:24

    Hello,

    Please provide us with a page link where you see that warning and FTP access.

    Thank you.
    Regards,
    Eva Kemp.

    #84930 Copied In reply to: Woocommerce dont work correctly
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:22

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #84929 Copied In reply to: Info Box image misplaced on iPad (through info box text)
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:21

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #84928 Copied In reply to: responsive product grid – product cols do not stretch
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:19

    Hello,

    Go to Pages in wp-admin panel > edit your home page and select “Without Sidebar” in “Sidebar Position” field on the right side of the editor.

    Regards,
    Eva Kemp.

    #84927 Copied In reply to: FULLWIDTH variant shows sidebar on home page
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:18

    Hello,

    Sorry, but additional customization is beyond our basic support scope. You can refer to WordPress articles:
    https://codex.wordpress.org/Function_Reference/wp_enqueue_script
    https://codex.wordpress.org/Plugin_API/Action_Reference/wp_enqueue_scripts
    https://codex.wordpress.org/Function_Reference/wp_register_script

    Regards,
    Eva Kemp.

    #84926 Copied In reply to: Visual Composer does not work
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:16

    Hello,

    You should ask Woocommerce support about this. Sorry.

    Regards,
    Eva Kemp.

    #84925 Copied In reply to: Remove attributes from meta keywords
    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 08:14

    Hello,

    Please add this code to reduce the gap:

    .aio-icon-component {
margin-bottom: 0px !important;
}
.aio-icon-box, .wpb_column > .wpb_wrapper .aio-icon-component .aio-icon-box {
    margin-bottom: 10px !important;
}

    We can’t log in to your wp-admin panel getting an error “Error: Your account has been locked. “.

    Please open access for us and provide us with the content you’re trying to add into “Info Box” element.

    Thank you.

    Regards,
    Eva Kemp.

    #84924 Copied In reply to: LATEST UPDATE OF VISUAL COMPOSER NOT FULLY WORKING
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:42

    Hello @architectOn.Net,

    You’re welcome.

    Regards,
    Eva Kemp.

    #84825 Copied In reply to: Trouble importing demo content for snowboard theme
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:40

    Hello,

    As I see Visual Composer editor works fine:
    http://storage6.static.itmages.com/i/15/0905/h_1441456588_1974294_ded116e7f2.png
    http://storage8.static.itmages.com/i/15/0905/h_1441456656_1709342_7a33027f96.png

    Please clarify how we can replicate the problem.

    Regards,
    Eva Kemp.

    #84824 Copied In reply to: Visual Composer does not work
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:36

    Hello @sandro7555,

    You’re welcome.

    Regards,
    Eva Kemp.

    #84822 Copied In reply to: Variations broken(?) in WooCommerce 2.4.6 and Legenda 2.9
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #84820 Copied In reply to: Revolution slider blank and not importing all demo content
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:33

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #84819 Copied In reply to: unable to install any theme version
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 13:32

    Hello @architectOn.Net,

    I clicked SlideShow-Auto in the slider settings and slider is shown now.
    Please check.

    Regards,
    Eva Kemp.

    #84818 Copied In reply to: Trouble importing demo content for snowboard theme
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 11:39

    Hello,

    This is not error, but just a notice. Disable debug mode in wp-config.php file, change define('WP_DEBUG', true); to define('WP_DEBUG', false);.

    Regards,
    Eva Kemp.

    #84804 Copied In reply to: Getting error message after upload the theme
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 11:37

    Hello,

    Please disable cache plugin and clear “cache” folder in wp-content directory. After that check your site.

    Regards,
    Eva Kemp.

    #84803 Copied In reply to: Page speed insights
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:36

    Hello,

    If you follow the instruction properly you won’t lose any data.
    Just update the theme as shown in our tutorial.
    Also create a back up of your files and database before update.

    Regards,
    Eva Kemp.

    #84793 Copied In reply to: Tags & Fatal Error
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #84788 Copied In reply to: Empty cart
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:15

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #84780 Copied In reply to: Tags & Fatal Error
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:13

    Hello,

    Please use this code:

    .btn.big, .button.big, .subscription-toggle, .bag-total-table .large-btn {
   background-color: green !important;
}

    Regards,
    Eva Kemp.

    #84779 Copied In reply to: Some color setting
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:11

    Hello,

    The problem is caused by WooCommerce Conversion Tracking plugin. I’ve disabled it and now Cart page is working. Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #84778 Copied In reply to: Empty cart
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 10:00

    Hello,

    Please refer to this article:
    http://www.wpbeginner.com/beginners-guide/vital-tips-and-tools-to-combat-comment-spam-in-wordpress/
    Also you may try to use this plugin https://wordpress.org/plugins/stop-spam-comments/ .

    Regards,
    Eva Kemp.

    #84774 Copied In reply to: Receiving lots of Spam comments that need approval by web admistrator
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 09:58

    Hello,

    As I see you haven’t updated the theme to 2.1 version as well as the required plugins. Please update them too. You can download the plugins archives at this link https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    #84773 Copied In reply to: CONTACT FORM NOT WORKING
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 09:25

    Hello,

    Please describe with more details how we can replicate the issue as we don’t see any problems on Checkout page.

    Also check if the issue persists with default WordPress theme (Twenty Fourteen or Twenty Fifteen).

    Thank you.

    Regards,
    Eva Kemp.

    #84766 Copied In reply to: Issue with checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 09:15

    Hello,

    Please try to import templates now.

    Regards,
    Eva Kemp.

    #84764 Copied In reply to: Demo Content Wont Load
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 09:12

    Hello,

    I’ve updated plugins for you, but there is an error in your error_log file:
    PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/bestdayh/public_html/wp-includes/option.php on line 113

    You need ask your hosting provider to increase memory_limit value and check Shop page after that.

    Regards,
    Eva Kemp.

    #84762 Copied In reply to: Website crashed after updating to the newest Woocommerce
    Avatar: Eva
    Eva Kemp
    Participant
    September 5, 2015 at 09:09

    Hello,

    We are very sorry, but we are not responsible for demo contents from Revolution Slider authors. Please update the slider plugin to 5.0.6 version https://www.8theme.com/download-plugins/ and try to import demo template after that.

    Regards,
    Eva Kemp.

    #84761 Copied In reply to: Revolution slider template?
  • 1 2 3 … 377 378 379 … 1,045 1,046 1,047
    Viewing 11,340 results - 11,311 through 11,340 (of 31,382 total)
Viewing 30 posts - 11,311 through 11,340 (of 31,382 total)
1 2 3 … 377 378 379 … 1,045 1,046 1,047

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