Forum Replies Created

Viewing 30 posts - 11,251 through 11,280 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:56

    Hello,

    When entering the link for wp-admin panel we’re getting this message “We are busy building a beautiful site!”. Please give us correct url to WP Dashboard.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:54

    Hello,

    I’ve updated the theme. Now enable top bar in Theme Options > General > Header Settings and check popup window.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:52

    Hello,

    Blanco 3.3 version is compatible with new WordPress version.
    Please pay attention what file was removed in the theme update:
    DELETED : blanco/woocommerce/single-product/add-to-cart/variable.php
    http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

    It must be deleted in your site too in wp-content/themes/blanco/woocommerce directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:49

    Hello,

    Please specify the text you added with h2 tags. Is it in tabs content?
    Please clarify what text it is.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:44

    Hello,

    I’ve added this code in Global Custom CSS to display vertical line “|” after “logout” link:

    .top-bar li.logout-link a:after {
        content: "I";
        font-family: "Open Sans",sans-serif;
        display: inline-block;
        width: 1px;
        height: 10px;
        color: #8A8A8A;
        margin: 2px 12px 0px;
    }

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:28

    Hello,

    The reason is Ultimate VC Addons plugin has different style for this element. Please try to use this code in child style.css:

    .aio-icon-description * { 
       font-size: 18px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:22

    Hello,

    I’ve added this code in Global Custom CSS:

    .vc_custom_1441649401934, .vc_custom_1441649410467 {
        margin-right: 60px !important;
        width: 29% !important;
    }
    .vc_custom_1441649418290 {
      width: 29% !important;
    }

    Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 19:09

    Hello,

    I don’t see pagination with default WordPress theme too (Twenty Fifteen). Sorry, but our theme doesn’t have such feature.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 18:49

    Hello,

    Try to use Image Carousel element in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 18:43

    Hello,

    Please give us correct access to wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:50

    Hello,

    The option “Do not show this popup again” doesn’t mean the popup window will be hidden forever.
    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    After that check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:47

    Hello,

    Yes, you can update WordPress to the latest version, but don’t forget to create a back up before.
    To remove sidebar on Forums page I’ve edited “Forums” page in Pages section and set “Without Sidebar” in “Sidebar Position” field. Please check the page now.

    Please clarify for what elements exactly you want to change font and what font you’d like to set.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:41

    Hello,

    Please disable Ajax “Add To Cart” option in Theme Options > Single Product Page and try to add products to cart after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:34

    Hello,

    Please show us a screenshot of the issue.
    As I see header is shown http://storage4.static.itmages.com/i/15/0907/h_1441643539_6367132_461f7005b5.png . Please clarify what you’re trying to achieve.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:30

    Hello,

    Try to use other element in Visual Composer editor (Woo Product Categories or 8theme Product categories). Also there are no any products added to your categories http://storage9.static.itmages.com/i/15/0907/h_1441643284_5963953_3669b00e5f.png . Mark products with categories and check your page then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:22

    Hello,

    Please provide us with FTP credentials and a page link where you have issues.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:18

    Hello,

    You need fill in Purchase Code of the theme to get access to the plugins page https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 17:16

    Hello,

    Add this code in Theme Options > Typography > Custom CSS > Global Custom CSS:

    .languages-area .widget.widget-woocommerce-currency-switcher {
      display: inline-block;
    }
    .top-bar .widget_nav_menu .menu-item-4109 .menu > li:before {
        content: "I";
        font-family: "Open Sans",sans-serif;
        display: inline-block;
        width: 1px;
        height: 10px;
        color: #8A8A8A;
        margin: 2px 12px 0px;
    }

    I’ve checked single product page and haven’t got 404 error. Please give us a direct link where you have a problem.

    To upload banner for each category go to Products > Categories > edit a category > Description, and add this code for an image:
    <img src="http://your_path_to_image">

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 15:24

    Hello,

    There was essential grid template and I imported it in Ess. Grid > Import/Export, then created “Cosmetics” page and added “Essential Grid” element in Visual Composer editor, and selected “cosmetics” grid that was imported.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 15:20

    Hello,

    1. As I see video is shown fine:
    http://storage6.static.itmages.com/i/15/0907/h_1441635064_3894165_9caa9beaab.png
    Please describe your issue with more details.
    Concerning the video playing in mobile devices please refer to this topic:
    http://thenewcode.com/777/Create-Fullscreen-HTML5-Page-Background-Video

    Displaying the fullscreen background video on mobile devices presents several challenges:

    Most mobile platforms (iOS in particular) will refuse to autoplay HTML5 video to avoid potentially ruinous data charges.
    In such cases the video will be displayed with an embedded play button, which in turn…
    …may capture touches on the device, locking out links that may be in the content on top of the video.
    While it is possible to feature-detect support for video autoplay with JavaScript (a technique I will cover in a future article), the easiest solution is to use a media query that switches off the video entirely on smaller screens, substituting the placeholder image in the background.

    2. Please read how to create Register link:
    https://www.8theme.com/demo/docs/royal/#!/4_registration_page

    3. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .header-type-7 .header .tbs span {
      display: none:
    }

    4. Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 14:44

    Hello,

    We’re sorry for a long delay.
    Please try to use this code in custom.css file:
    .product-loop .product .product-image-wrapper .product-mask, .slide-item .product .product-image-wrapper .product-mask{
cursor:pointer;
}
    After that check your products.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 14:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 14:30

    Hello,

    I’ve imported Cosmetics template.
    Please check home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 14:16

    Hello,

    Please add this code in child style.css:

    .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a {
        font-family: "Open Sans" !important;
        font-size: 13px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 13:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 13:49

    Hello,

    I’ve clicked “SlideShow-Auto” in the slider settings and resaved it. Please clear browser cache and check home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 13:06

    Hello,

    1./2. I’ve updated the theme to 3.3 version. Please clear browser cache and check the site.
    3. I’ve created custom.css in the directory wp-content/themes/blanco and added this code:

    .cat-banner {
       display: none;
    }

    Please check product category page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 7, 2015 at 12:57

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 11,251 through 11,280 (of 31,382 total)
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