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Topic: Can´t install demo content or select a theme version

Tagged: demo

cmzurita

Participant

September 3, 2015 4:32 am

Been trying for a while to populate my website with demo content and to select the SNOWBOARD theme versión, but when i do it the pages refresh and everything seems to be the same, no change.

can you help me to find out what’s happening?
Site URL: hidden
Theme version: 2.1
WooCommerce version: 2.4.6

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

September 3, 2015 8:32 am

Hello,

The issue should be fixed now. Please check.

Regards,
Eva Kemp.

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cmzurita

Participant

September 5, 2015 10:39 pm

I´t helped, I can now install demo content but it´s not installing correctly. The the versión only displays partially and not like in the demo.
Site URL: hidden

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Eva Kemp

Support staff

September 7, 2015 10:48 am

Hello,

I’ve clicked “SlideShow-Auto” in the slider settings and resaved it. Please clear browser cache and check the site.

Regards,
Eva Kemp.

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cmzurita

Participant

September 7, 2015 3:44 pm

No, The issue continues. The theme version basic distribution is working. But The header, menú, color scheme and other details are not visible. I have tried with other theme versions and all of them have The same problem.
Site URL: hidden

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Eva Kemp

Support staff

September 7, 2015 5:34 pm

Hello,

Please show us a screenshot of the issue.
As I see header is shown http://storage4.static.itmages.com/i/15/0907/h_1441643539_6367132_461f7005b5.png . Please clarify what you’re trying to achieve.

Thank you.
Regards,
Eva Kemp.

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cmzurita

Participant

September 9, 2015 1:19 am

Yes the header is shown. But not as in the demo as you can see in the image in the link https://www.dropbox.com/s/c7iem66lnm5njem/8_Snowboard_Ecommerce.png?dl=0

So, the theme versión can be seen in some parts but others like the colors, the main menu and the logo (wich is not than important) are not showing as they should.
Site URL: hidden

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Eva Kemp

Support staff

September 9, 2015 8:30 am

Hello,

I’ve imported settings for “Snowboard” template. Please check it now.

Regards,
Eva Kemp.

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